Now Playing banner vanishes after a brief display

lgo51 commented 4 years ago

Subject says it... see attached image... RompR v1.32 RompR issue1

fatg3erman commented 4 years ago

Going to need significantly more information to track that down. Please attach the output from the 'Debug Information' plugin. - Alhough PHP 7.0 is really really old and if it turns out to be that there's nothing I can do about it - but send the debug info anyway and I'll see if I can reproduce it.

lgo51 commented 4 years ago

Sure... here 'tis...

BACKEND INFO
Version 1.32
mysql_database [Redacted]
mysql_host [Redacted]
mysql_password [Redacted]
mysql_port [Redacted]
mysql_user [Redacted]
proxy_host
proxy_password
proxy_user
spotify_token [Redacted]
spotify_token_expires [Redacted]
SERVER INFO
PHP_SELF /rompr/utils/debuginfo.php
SERVER_ADDR 10.1.0.110
SERVER_NAME antipodes.dev
SERVER_SOFTWARE nginx/1.12.1
DOCUMENT_ROOT /usr/share/nginx/html
HTTP_HOST 10.1.0.110
HTTP_USER_AGENT Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.99 Safari/537.36 Vivaldi/2.9.1705.41
REMOTE_ADDR 10.1.0.204
SERVER_PORT 80
REQUEST_URI /rompr/utils/debuginfo.php
COOKIES
sortbydate true
skin desktop
currenthost antipodes
player_backend mpd
PHP INFO
Version 7.0.25
mbstring 7.0.25
PDO 7.0.25
pdo_mysql
pdo_sqlite 7.0.25
curl 7.0.25
date 7.0.25
fileinfo 1.0.5
json 1.4.0
SimpleXML 7.0.25
GD 7.0.25
GD Info GD Version=2.2.5, FreeType Support=1, FreeType Linkage=with freetype, GIF Read Support=1, GIF Create Support=1, JPEG Support=1, PNG Support=1, WBMP Support=1, XPM Support=1, XBM Support=1, WebP Support=1, JIS-mapped Japanese Font Support=
ImageMagick Not Installed
date.timezone global_value=, local_value=, access=7
default_charset global_value=UTF-8, local_value=UTF-8, access=7
default_socket_timeout global_value=60, local_value=60, access=7
display_errors global_value=, local_value=, access=7
error_log global_value=/var/log/php-fpm/www-error.log, local_value=/var/log/php-fpm/www-error.log, access=4
error_reporting global_value=22527, local_value=22527, access=7
file_uploads global_value=1, local_value=1, access=4
log_errors global_value=0, local_value=0, access=4
max_execution_time global_value=1800, local_value=1800, access=7
mbstring.language global_value=neutral, local_value=neutral, access=7
memory_limit global_value=128M, local_value=128M, access=7
pdo_mysql.default_socket [NOT SET]
session.use_cookies global_value=1, local_value=1, access=7
upload_tmp_dir global_value=, local_value=, access=4
PLAYER INFORMATION
Connection Status Connection Successful
tagtype Artist, ArtistSort, Album, AlbumSort, AlbumArtist, AlbumArtistSort, Title, Track, Name, Genre, Date, Composer, Performer, Disc, MUSICBRAINZ_ARTISTID, MUSICBRAINZ_ALBUMID, MUSICBRAINZ_ALBUMARTISTID, MUSICBRAINZ_TRACKID, MUSICBRAINZ_RELEASETRACKID
Commands add, addid, addtagid, channels, clear, clearerror, cleartagid, close, commands, config, consume, count, crossfade, currentsong, decoders, delete, deleteid, disableoutput, enableoutput, find, findadd, idle, kill, list, listall, listallinfo, listfiles, listmounts, listplaylist, listplaylistinfo, listplaylists, load, lsinfo, mixrampdb, mixrampdelay, mount, move, moveid, next, notcommands, outputs, password, pause, ping, play, playid, playlist, playlistadd, playlistclear, playlistdelete, playlistfind, playlistid, playlistinfo, playlistmove, playlistsearch, plchanges, plchangesposid, previous, prio, prioid, random, rangeid, readcomments, readmessages, rename, repeat, replay_gain_mode, replay_gain_status, rescan, rm, save, search, searchadd, searchaddpl, seek, seekcur, seekid, sendmessage, setvol, shuffle, single, stats, status, sticker, stop, subscribe, swap, swapid, tagtypes, toggleoutput, unmount, unsubscribe, update, urlhandlers, volume
URL Handlers http://
URL Handlers https://
URL Handlers mms://
URL Handlers mmsh://
URL Handlers mmst://
URL Handlers mmsu://
URL Handlers gopher://
URL Handlers rtp://
URL Handlers rtsp://
URL Handlers rtmp://
URL Handlers rtmpt://
URL Handlers rtmps://
URL Handlers alsa://
plugin mad, mpg123, oggflac, flac, dsdiff, dsf, faad, ffmpeg, pcm
suffix mp3, mp2, mp3, ogg, oga, flac, dff, dsf, aac, 16sv, 3g2, 3gp, 4xm, 8svx, aa3, aac, ac3, adx, afc, aif, aifc, aiff, al, alaw, amr, anim, apc, ape, asf, atrac, au, aud, avi, avm2, avs, bap, bfi, c93, cak, cin, cmv, cpk, daud, dct, divx, dts, dv, dvd, dxa, eac3, film, flac, flc, fli, fll, flx, flv, g726, gsm, gxf, iss, m1v, m2v, m2t, m2ts, m4a, m4b, m4v, mad, mj2, mjpeg, mjpg, mka, mkv, mlp, mm, mmf, mov, mp+, mp1, mp2, mp3, mp4, mpc, mpeg, mpg, mpga, mpp, mpu, mve, mvi, mxf, nc, nsv, nut, nuv, oga, ogm, ogv, ogx, oma, ogg, omg, opus, psp, pva, qcp, qt, r3d, ra, ram, rl2, rm, rmvb, roq, rpl, rvc, shn, smk, snd, sol, son, spx, str, swf, tak, tgi, tgq, tgv, thp, ts, tsp, tta, xa, xvid, uv, uv2, vb, vid, vob, voc, vp6, vmd, wav, webm, wma, wmv, wsaud, wsvga, wv, wve
mime_type audio/mpeg, application/ogg, application/x-ogg, audio/ogg, audio/x-flac+ogg, audio/x-ogg, application/flac, application/x-flac, audio/flac, audio/x-flac, application/x-dff, audio/x-dff, audio/x-dsd, application/x-dsf, audio/x-dsf, audio/x-dsd, audio/aac, audio/aacp, application/flv, application/m4a, application/mp4, application/octet-stream, application/ogg, application/x-ms-wmz, application/x-ms-wmd, application/x-ogg, application/x-shockwave-flash, application/x-shorten, audio/8svx, audio/16sv, audio/aac, audio/aacp, audio/ac3, audio/aiffaudio/amr, audio/basic, audio/flac, audio/m4a, audio/mp4, audio/mpeg, audio/musepack, audio/ogg, audio/opus, audio/qcelp, audio/vorbis, audio/vorbis+ogg, audio/x-8svx, audio/x-16sv, audio/x-aac, audio/x-ac3, audio/x-adx, audio/x-aiffaudio/x-alaw, audio/x-au, audio/x-dca, audio/x-eac3, audio/x-flac, audio/x-gsm, audio/x-mace, audio/x-matroska, audio/x-monkeys-audio, audio/x-mpeg, audio/x-ms-wma, audio/x-ms-wax, audio/x-musepack, audio/x-ogg, audio/x-vorbis, audio/x-vorbis+ogg, audio/x-pn-realaudio, audio/x-pn-multirate-realaudio, audio/x-speex, audio/x-ttaaudio/x-voc, audio/x-wav, audio/x-wma, audio/x-wv, video/anim, video/quicktime, video/msvideo, video/ogg, video/theora, video/webm, video/x-dv, video/x-flv, video/x-matroska, video/x-mjpeg, video/x-mpeg, video/x-ms-asf, video/x-msvideo, video/x-ms-wmv, video/x-ms-wvx, video/x-ms-wm, video/x-ms-wmx, video/x-nut, video/x-pva, video/x-theora, video/x-vid, video/x-wmv, video/x-xvid, audio/x-mpd-ffmpeg, audio/L16, audio/x-mpd-float, audio/x-mpd-cdda-pcm, audio/x-mpd-cdda-pcm-reverse
CONFIG
rgbs r=100, g=50, b=1, a=1
music_directory_albumart /storage/music/
sortbycomposer true
composergenre true
composergenrename 0=Classical
preferlocalfiles true
mopidy_collection_folders 0=Spotify Playlists, 1=Local media, 2=SoundCloud/Liked
lastfm_country_code US
country_userset true
debug_enabled 0
custom_logfile
cleanalbumimages true
do_not_show_prefs false
load_plugins_at_loadtime false
beets_server_location
multihosts antipodes=[host=localhost, port=6600, password=, socket=, mopidy_slave=false, radioparams=[radiomode=, radioparam=, radiomaster=, radioconsume=0]], DSx=[host=10.1.0.108, port=6600, password=, socket=, mopidy_slave=false, radioparams=[radiomode=, radioparam=, radiomaster=, radioconsume=0]], default=[host=localhost, port=6600, password=, socket=, mopidy_slave=false, radioparams=[radiomode=, radioparam=, radiomaster=, radioconsume=0]]
dev_mode false
live_mode false
collection_load_timeout 3600000
smartradio_chunksize 6
linkchecker_nextrun 1576141943182
linkchecker_isrunning false
linkchecker_frequency 604800000
linkchecker_polltime 5000
audiobook_directory /storage/ebook/
collection_player mpd
snapcast_server
snapcast_port 1705
displaycomposer true
artistsatstart 0=Various Artists, 1=Soundtracks
nosortprefixes 0=The
sortcollectionby albumbyartist
showartistbanners true
google_api_key
google_search_engine_id
sync_lastfm_playcounts false
sync_lastfm_at_start false
last_lastfm_synctime 1575531257
lfm_importer_start_offset 0
lfm_importer_last_import 0
sortbydate true
notvabydate false
currenthost antipodes
player_backend mpd
collectionrange 0
lastfm_user
lastfm_session_key
autotagname
tradsearch false
lastfm_scrobbling false
lastfm_autocorrect true
sourceshidden false
playlisthidden false
infosource discogs
playlistcontrolsvisible false
sourceswidthpercent 23.136002234959545
playlistwidthpercent 23.36611427868913
downloadart true
clickmode double
chooser albumlist
hide_albumlist false
hide_filelist false
hide_radiolist false
hide_podcastslist false
hide_playlistslist false
hide_audiobooklist false
hide_searcher false
hidebrowser false
shownupdatewindow 1.32
scrolltocurrent true
alarm_ramptime 30
alarm_snoozetime 8
lastfmlang default
user_lang en
synctags false
synclove false
synclovevalue 5
theme Curves.css
icontheme Colourful
coversize 40-Large.css
fontsize 05-Huge.css
fontfamily Nunito.css
collectioncontrolsvisible false
displayresultsas tree
crossfade_duration 2
newradiocountry countries/US
search_limit_limitsearch false
scrobblepercent 50
updateeverytime false
fullbiobydefault true
mopidy_search_domains 0=local, 1=spotify
mopidy_radio_domains 0=local, 1=spotify
outputsvisible false
wheelscrollspeed 150
searchcollectiononly false
displayremainingtime true
cdplayermode false
auto_discovembobulate false
ratman_sortby Rating
ratman_showletters false
sleeptime 30
sleepon false
advanced_search_open false
sortwishlistby artist
player_in_titlebar true
communityradiocountry united states
communityradiolanguage
communityradiotag
communityradiolistby country
communityradioorderby name
browser_id 1575531257628
playlistswipe true
podcastcontrolsvisible true
default_podcast_display_mode 0
default_podcast_refresh_mode 3
default_podcast_sort_mode 0
podcast_mark_new_as_unlistened false
use_albumart_in_playlist true
podcast_sort_levels 4
podcast_sort_0 Title
podcast_sort_1 Artist
podcast_sort_2 Category
podcast_sort_3 new
bgimgparms dummy=baby
alarms
collection_type sqlite
test_width 1578
test_height 971
skin desktop
maxrgbs r=255, g=75, b=1, a=1
bgdrgbs r=0, g=0, b=0, a=0
radiomode
radioparam
radiomaster
radioconsume 0

On December 8, 2019 at 12:22 PM Mark Greenwood notifications@github.com wrote:

Going to need significantly more information to track that down. Please attach the output from the 'Debug Information' plugin. - Alhough PHP 7.0 is really really old and if it turns out to be that there's nothing I can do about it - but send the debug info anyway and I'll see if I can reproduce it.

—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub https://github.com/fatg3erman/RompR/issues/84?email_source=notifications&email_token=AMV2IWFLBU77A4DQU62FO2TQXVCQHA5CNFSM4JX7CMPKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEGHHCBY#issuecomment-562983175 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AMV2IWFZDBQBFXJH7Z63SMTQXVCQHANCNFSM4JX7CMPA .

fatg3erman commented 4 years ago

I cannot reproduce this at all. More info would help, like does it always do it? Is it only with certain tracks? Anything that might be helpful.

lgo51 commented 4 years ago

Hi Mark,

For us, happens with: Edge, Vivaldi, Chrome, Firefox, Palemoon running on Win10 or LinuxMint19 or Android... interestingly, did not occur with Safari on iPad Air2 [latest OS].

We observe a track load, title banner shows up, then vanishes for remainder of track duration.

Theme setting did not seem to affect behavior.

Happens for all tracks.

Initial site loading, to arrive at operational screen, can take up to 5 minutes... and response to buttons is [uselessly] slow.

CPU/RAM utilization on web [nginx] server is trivially low, save during initial screen setup when 1 of 4 cores might be at 80%

Hope this helps.

Cheers, Larry

On December 24, 2019 at 2:15 PM Mark Greenwood notifications@github.com wrote:

I cannot reproduce this at all. More info would help, like does it always do it? Is it only with certain tracks? Anything that might be helpful.

—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub https://github.com/fatg3erman/RompR/issues/84?email_source=notifications&email_token=AMV2IWE6JVTKHAQJA4N7RYLQ2J3X3A5CNFSM4JX7CMPKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEHTT5FY#issuecomment-568802967 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AMV2IWAGCNR3SIBTCRVSA2LQ2J3X3ANCNFSM4JX7CMPA .

fatg3erman commented 4 years ago

Thanks Larry, there are some clues there.

Some further questions:

Is the screen resolution of your device very high? Try resizing your browser window to a much smaller size and see if that makes a difference. Is this just on the Desktop skin, or do all the skins do it - for example in a browser that is exhibiting the problem try also the Skypotato skin and the Phone skin. Also try a different font.

The slow loading is probably not related but is also concerning. 80% CPU usage even on one core is troublingly high. Are you subscribed to a lot of podcasts? What device is your webserver running on?

Also try setting your Collection sort mode to 'Artist' instead of 'Albums (by Artist)' as the latter mode involves loading a huge number of images in one go which doesn't work well on some combinaions of OS/Browser.

lgo51 commented 4 years ago

On December 28, 2019 at 3:15 PM Mark Greenwood notifications@github.com wrote:
Thanks Larry, there are some clues there.

Some further questions:

Is the screen resolution of your device very high?
some 1920x1080, some 1366x768 some 1280x720
Try resizing your browser window to a much smaller size and see if that makes a difference.
did not try

Is this just on the Desktop skin, or do all the skins do it - for example in a browser that is exhibiting the problem try also the Skypotato skin and the Phone skin.

all skins [mis]behave the same
Also try a different font.
did not try
The slow loading is probably not related but is also concerning. 80% CPU usage even on one core is troublingly high.
agreed
Are you subscribed to a lot of podcasts?
zero
What device is your webserver running on?
Gen2 i5 laptop w/ 8GB RAM Gen4/5 Pentium w/ 8GB RAM Fedora 25 [text mode] / nginx

very [tediously] slow GUI seems to be unrelated to CPU load (can be seen for sure, but plenty of headroom) and RAM is far from maxed

Clue: track-time counters often jump by 2 - 9 seconds as screen is that far behind most of the time

—You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub https://github.com/fatg3erman/RompR/issues/84?email_source=notifications&email_token=AMV2IWE6MAASFVUL3KDPM2DQ27FXNA5CNFSM4JX7CMPKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEHYTEZQ#issuecomment-569455206 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AMV2IWG72WQDZENAW426UBDQ27FXNANCNFSM4JX7CMPA .

fatg3erman commented 4 years ago

OK, so it definitely looks like somethng is causing your browser to grind to a halt, that would explain everything you're seeing.

First definitely try sorting by Artist and not Albums (by Artist). The former is much lighter on browser resources, especially if you have the option to automatically download album art enabled.

Secondly if that doesn't explain it I'm going to need to see a debug log (https://fatg3erman.github.io/RompR/Troubleshooting#debug-logging) at level 9.

fatg3erman commented 4 years ago

OK I've managed to track this one down.

Unfortunately it's your browser struggling to load and display all the album images when you use 'Albums (by Artist)' mode. This has always been an issue with browsers and most of them seem to be getting much worse very quickly - though Safari on iOS is still really good at it, oddly.

For now using 'Artist' mode will solve it. In the next release I've made some changes to 'lazy-load' the images only as-and-when they're needed rather than all at once. It requires a relatively modern browser but it's the only way.

fatg3erman / RompR

Now Playing banner vanishes after a brief display #84