fathomssen / redtimer

RedTimer - Redmine Time Tracker
GNU Lesser General Public License v3.0
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Issue list not loading #118

Open felixfoertsch opened 6 years ago

felixfoertsch commented 6 years ago

I am on macOS High Sierra 10.13.4 (17E202) and Redmine 3.4.4.stable.

RedTime receives everything properly (projects, users, etc) except the issue list. It throws a notification saying that it could not receive the issues ("Error transfering the issues [...]").

Rondo5000 commented 4 years ago

After weeks of smooth sailing with Redtimer I am suddenly experiencing this in Ubuntu 18.04. I'm using Redmine 4.0.4.stable with redtimer-v1.2.9. I have tried rolling back my database, using various versions of Redtimer, fresh installing Redmine (via Docker), clearing the "Thomssen IT/RedTimer.ini" file but have had no luck with any of it.

Redtimer CAN create new issues in this state, but it is unable to view them or any others once they are created, rendering it unusable.

Any help would be greatly appreciated.

Rondo5000 commented 4 years ago

I'll also note that Redtimer does issue get requests when opening the issues list and choosing a project (i.e. hxxp://192.x.x.x:8080/issues.json?project_id=2&offset=0&limit=100 ). Opening those requests in a browser finds that non-malformed JSON data is returned upon making those requests, but Redtimer seems uninterested in parsing it. It doesn't have trouble filling the project list or activities list, only the issues. I am logged in as the admin user, so these issues are available to me (and were all listed previously before experiencing this issue.)

Selection_339

Rondo5000 commented 4 years ago

Update: I compiled and ran from source with QtCreator and to my surprise the fresh build worked. And then my previously installed build worked as well, inexplicably... If the problem occurs again I'll debug and report back (time permitting) any findings for anyone else encountering the issue and hopefully help with the resolution.