RGPD problems (Europe) : impossible to solve ?

[Emilien-Valain]

With the new laws in Europe it seems the chatbot doesn't work anymore there.

When running the app after following the tutorial for the local environement https://developers.facebook.com/docs/messenger-platform/getting-started/sample-experience I got this :

Request sent: {"error":{"message":"(#10) Cette action n\u2019a pas \u00e9t\u00e9 envoy\u00e9e en raison de nouvelles r\u00e8gles de confidentialit\u00e9 en Europe. Voir la documentation d\u00e9veloppeur pour plus d\u2019informations.","type":"OAuthException","code":10,"error_subcode":2018336,"fbtrace_id":"ATwZHxxCrzYl--VAz7l3vp4"}} Creation failed: Error: 400

Is it impossible now for Europeans to create Messenger bots ?

[wanderingstan]

Hi Emilien, it should be possible in Europe. Can you pinpoint exactly what step you were on, or what state the app was in, when you encountered that error? Also, were you following the instructions on the docs or from the repo readme? I believe the readme is more up to date. Thanks!

[NickSutton]

I get the same here in UK.

After setting profile?mode=all&verify_token=xxx etc I get a bundle of text back, which looks ok until

request sent: {"error":
  {"message":"Your message couldn't be sent because it includes content that other people on Facebook have reported as abusive.","type":"OAuthException","code":368,"error_data":    {"sentry_block_data":"<long string of data ", "help_center_id":0,"is_silent":false},
"error_subcode":1346003,"error_user_msg":"","fbtrace_id":"more values here"}}

and then

Request sent: {"error":
  {"message":"(#10) This action was not submitted due to new privacy rules in Europe. See developer documentation for more info.",
  "type":"OAuthException","code":10,"error_subcode":2018336,"fbtrace_id":"<values>"}}
Creation failed: Error: 400

[wanderingstan]

@NickSutton @Emilien-Valain it looks like this is a red herring:

I suspect you're trying to use localtunnel for port forwarding, this is causing an error (known issue), and then the reporting of this error is being blocked by European privacy laws.

I see our internal docs are still reference localtunnel. I will get that fixed. In the mean time, try following the instructions in the README.md or use an alternate method of setting up your server.

[wanderingstan]

I'm going to close this out assuming this readme fix resolved the issue—let me know and/or re-open this issue f you see this issue again going forward.