Closed fealgu1 closed 11 months ago
https://www.coursera.org/learn/reports-dashboards-and-customer-success-in-salesforce/quiz/zr9al/leveraging-knowledge-and-the-service-console/attempt
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https://www.coursera.org/learn/reports-dashboards-and-customer-success-in-salesforce/supplement/8gtBC/week-1-recap
https://www.coursera.org/learn/reports-dashboards-and-customer-success-in-salesforce/quiz/zr9al/leveraging-knowledge-and-the-service-console/attempt