Post-Nicky usability testing

[nickykrause]

• Who will run this when Nicky is gone?
• What should our expectations be for the velocity and volume of testing?

[nickykrause]

@patphongs and @llienfec -- I think you two are ready to lead this; it will just be a question of how much time you have.

All of the things you need can be found on the Google Drive, in the usability testing tools folder. The only outstanding questions seem to be:

• How will you recruit? (Hopefully the Recruiter MVP stuff with Lauren at OPP pans out!)

• What will you use to schedule the sessions?

  • As you know, we currently use Google Calendar. You could look for an alternative to the Google Calendar appointment slots, or you could work with someone at 18F who can edit the calendar and monitor it for sign-ups. However, having someone at 18F monitor the calendar while you send out the recruiting messages/communications will probably be challenging, because it would fragment the recruiting process. I think it would be easiest just to look for an alternative, or to manually schedule people.

• What link will you use for the sessions?

  • We currently use Google Hangouts, and you could continue to use Google Hangouts if you have someone at 18F who will be taking notes for the session and who can "unlock" it for you at the start of the call. Or, perhaps there is a way to make a link that is stable and does NOT require being a part of the GSA organization. Perhaps a quick Google search will answer that question -- I'm not sure. There are other video chat applications that you could consider, such as Appear.in or Adobe Connect. The key thing will be getting something that is easy for users to log into with having to download anything special.

I am excited for you two to keep this process going. I think you will do a great job, and, once you have a UX person on staff, I hope it will feel less burdensome.