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iOS web bookmark always opens at login page #406

Open aknewhope opened 11 years ago

aknewhope commented 11 years ago

Even after authenticating the first time opening the web app version on iOS, it always opens as if I need to authenticate again.

benubois commented 11 years ago

Is this when adding Feedbin to the homescreen or just navigating there in Safari?

What iOS version is this?

aknewhope commented 11 years ago

Yes when I add it to the home screen. I open the app, it needs me to login, so I click login and it goes to safari. I authenticate and it never jumps back. Latest version of iOS. 7.0.4

benubois commented 11 years ago

Hmm not seeing that. I did these steps:

  1. Open Safari
  2. Go to feedbin.me
  3. Login
  4. Add to homescreen

For now would you mind trying deleting Feedbin from the homescreen and add it back after logging in in Safari?

aknewhope commented 11 years ago

I tried restarting my phone, clearing safari history and cookies first. I then deleted the old feedbin I icon. Then opened safari and logged into feedbin. Then added to home screen again. When opened from home screen, it always shows feedbin homepage. I click login which launches safari, and every time I do that, safari asks me to log back into feedbin. But after a login in safari, the cycle repeats.

On Monday, December 2, 2013, Ben Ubois wrote:

Hmm not seeing that. I did these steps:

  1. Open Safari
  2. Go to feedbin.me
  3. Login
  4. Add to homescreen

For now would you mind trying deleting Feedbin from the homescreen and add it back after logging in in Safari?

— Reply to this email directly or view it on GitHubhttps://github.com/feedbin/support/issues/406#issuecomment-29686338 .

aknewhope commented 11 years ago

Tried a couple more times. Couldn't get it to work. I checked my settings and everything looks good. Same issue on my iPad.

benubois commented 11 years ago

Yeah this is weird. I've tried on an iPad mini and it did work. I wonder if it could be an account issue? I'm not sure what would be different though other than the session cookie.

A couple ideas for what to try next:

  1. Try resetting your password to something else. This will change your session cookie.
  2. Set up a trial account and see if that works.
  3. I could reset your password and try to login as you if that would be ok with you
aknewhope commented 11 years ago

Ok to make things clear, I have done these things:

  1. Reset password for my account
  2. Delete all previous icons on my iOS device.
  3. Clear all history and cookies/data in Safari settings.
  4. Reset phone by holding down power and home button.

...and the issue still persist. I am not sure what is going on. I am going to try another website, later today when I am off work. If you want to access my account, go ahead, but reply here first so I know.

aknewhope commented 10 years ago

I was finally able to "erase all content and settings" on both my iPad and iPhone. I deleted all iCloud backups before the erase, so there was absolutely nothing in iCloud as far as I know. I deleted everything and started fresh. I turned off the new keychain feature. Still the same issue persists. It's clear this is related to my account, unless you know of others with this issue. Maybe it's my password length causing issues? I have had password length issues with other services before. My password is 24 alphanumeric+symbol, but I tried to shorten it to 16 and that didn't help.

brre commented 10 years ago

I have the same issue; feedbin works perfectly within Safari, but when adding it to the home screen of either an iPad or iPhone, it always prompts for authentication. (Actually, I have been a user of feedbin since it was first released, and have always had that issue, but never had a chance to dig into it further.)

Seeing this thread, I tried the two steps benubois suggested above (resetting my password and creating a trial account), neither of which worked. Have you been able to uncover the root cause of this issue?

aknewhope commented 10 years ago

No. I have restored my iPhone and iPad to default settings(not specifically for this, I'm not that nuts), but it didn't help. I also deleted all Safari history and data before the reset. I assume it has something to do with iCloud syncing something.

brre commented 10 years ago

I'm not sure if iCloud is a likely root cause here, as I have reproduced the problem both a) logging in to feedbin on my wife's iDevice and b) creating a new trial account. In all cases, I can access feedbin within Mobile Safari, but I am (in an endless loop) prompted to authenticate when I add the application to my iOS home screen.

benubois: let me know if you would like to use my account to troubleshoot.

benubois commented 10 years ago

Yeah that would be great. You can send your account details to ben@feedbin.me. Still haven't been able to reproduce this problem.

On Mar 5, 2014, at 8:49 PM, brre notifications@github.com wrote:

I'm not sure if iCloud is a likely root cause here, as I have reproduced the problem both a) logging in to feedbin on my wife's iDevice and b) creating a new trial account. In all cases, I can access feedbin within Mobile Safari, but I am (in an endless loop) prompted to authenticate when I add the application to my iOS home screen.

benubois: let me know if you would like to use my account to troubleshoot.

\ Reply to this email directly or view it on GitHub.

benubois commented 10 years ago

I tried this out on a new device and encountered the problem.

It looks like as of iOS 7 cookies are no longer transferred from Safari to a home screen app. Not sure why my other devices all have home screen apps that work. Maybe since they were updated from iOS 6 they inherited the cookies?

If you could stay in the app, it would be possible to login and stay logged in however there is a separate issue where clicking on any link takes you to Safari. It looks like the way around this is to use AJAX, but this would be tricky to do for the whole site.

I think a pretty good compromise should be available soon with iOS 7.1. It sounds like there is a new feature for websites to be able to force Safari to have the minimal ui that you get when you scroll.

Here's a mockup of what I think that will look like:

photo-1

aknewhope commented 10 years ago

Hi Ben

I just tried again with iOS 7.1.2 with no success. Maybe you can change the behaviour so that when someone "adds to home screen", instead of opening in Apples special web app view, open directly in Safari. For example, add GitHub to your home screen. When you click it, it opens in Safari and if you were already logged in, everything is great. GitHub even has a special iOS icon which makes it look like an app(just like feedbin does). I think this is a good compromise that allows bookmarking feedbin to the home screen to make it feel more like a native app. By the way the minimal Safari UI is very nice and I really don't feel like I'm in a web browser. I dislike browsing my Safari bookmarks though.

raindev commented 10 years ago

Having the same issue with iOS 8 on both iPhone and iPad. It behaves like described by @aknewhope.

GrischaJJ commented 8 years ago

https://developer.apple.com/library/iad/documentation/AppleApplications/Reference/SafariHTMLRef/Articles/MetaTags.html

GrischaJJ commented 8 years ago

settting could be a solution

GrischaJJ commented 8 years ago

"apple-mobile-web-app-capable" to "no"