Sometimes apps get stuck in the "Loading" status

[MurzNN]

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Ferdium Version

6.7.1

What Operating System are you using?

Ubuntu

Operating System Version

Kubuntu 23.10

What arch are you using?

x64

Last Known Working Ferdium version

It happens on several previous versions too.

Expected Behavior

Apps should load well, or provide an ability to reload it and get rid of the popover spinner.

Actual Behavior

Sometimes a specific app (Gmail, Slack, Telegram, MS Outlook) can get stuck in the "Loading [appname]" status like this:

Usually, it happens on the Ferdium startup for some (not all) services, but sometimes - it happens during work at random times.

Clicking the "Reload" menu item on the service right-click menu doesn't resolve the problem - the page reloads, but still with the constant "Loading [appname]" popover with no ability to get rid of it, or click on the webpage elements.

The same with the menu item "View » Reload Service".

The only workaround with clicking "Disable service" and then "Enable service" helps with resolving this problem.

Steps to reproduce

1. Load Ferdium
2. See the infinite "Loading [appname]" popup spinner and locked service.

Debug link

https://debug.ferdium.org/200d7dcf-f0ad-463c-89e5-9ce5cbe2cb7f

Screenshots

No response

Additional information

Version: 6.7.1 Server: Ferdium Server Electron: 29.1.1 Chrome: 122.0.6261.111 Node.js: 20.9.0 Platform: Linux 6.5 Arch: x64 Build date: Sun Mar 10 2024 08:03:46 GMT+0400 (Armenia Standard Time) Git SHA: f1f02563 Git branch: release

[kertzi]

Hello, I'm hitting this also. It's wierd, I added two Google calendar, one works, another just "loading" and "loading". Same with Teams. Just downloaded latest version from https://ferdium.org/download My Os is Manjaro and I'm using .tar.gz version

[richard-hajek]

This issue has been plaguing me since for a while. I am available for debugging information, currently affected apps are Teams and ClickUp.

[richard-hajek]

I wrote a "fix" by adding the following line.

.FullscreenLoader-wrapper-0-2-4{display:"none";}

To the begginning of "/opt/ferdium/styles/main.css". I assume not all distros have it here but look into "View" -> "Toggle Dev Tools" -> "Sources" and see where "styles/main.css" is stored

This fix will completely remove the loading bar, which is sufficient for me, and quite satisfactory since it has been annoying me since forever.

@kertzi @MurzNN Use this to get rid of that issue.

[onjour]

@richard-hajek thanks for the tip!

I run Ferdium as an Appimage, sadly when I try to reveal main.css location I get a chdir: Not a directory error. Any clue on how to make it work?

[richard-hajek]

@onjour Oh you're probably gonna have to repack the AppImage then. Search for appimagekit on github, but I don't have any experience with it

[eleftrik]

I use Ferdium both with Windows and MacOS and I'm experiencing this problem very frequently. In my case, I have a Ferdium password set (don't know if it's related or not).

[eleftrik]

@MurzNN In my case, I close Ferdium, reopen it (1-2 times), then it works

[sochartgit]

bump, same probleme.

[eleftrik]

It's still happening with the 6.7.5 version.

[juliohm1978]

Confirm this is still happening

Version: 6.7.5
Server: Ferdium Server
Electron: 31.1.0
Chrome: 126.0.6478.114
Node.js: 20.14.0
Platform: Linux 6.5
Arch: x64
Build date: Fri Jun 28 2024 22:42:50 GMT-0300 (Brasilia Standard Time)
Git SHA: 5514cab9
Git branch: release

I'm using a flatpak distribution, so I'm not sure it's related to it.

If anything, the only workaround I found is to disable and re-enable the service and the "Loading" message goes away.