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ferdium / ferdium-app

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https://ferdium.org
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[Bug]: Ferdium freezes after startup #889

Open jurajsolarml opened 1 year ago

jurajsolarml commented 1 year ago

Preflight Checklist

Ferdium Version

6.2.3-x64

Recipe Name

Ferdium-win-Portable 6.2.3-x64

Recipe Version

6.2.3-x64

Last Known working version of the recipe

0

Steps to reproduce

  1. I download the file
  2. I run the file
  3. I enter the password
  4. The program freezes

Expected Behavior

I was expecting a sputtering program.

Actual Behavior

The program freezes after starting.

Screenshots

FerdiumBug

Additional Information

No response

eduardosbock commented 1 year ago

I had the same problem with Windows 10 but I installed windows desktop runtime-6.0.13 and the problem was solved.

jurajsolarml commented 1 year ago

Hello, Ferdium-win-AutoSetup-6.2.3-x64.exe desktop same problem no change.

Dareiko commented 1 year ago

Same here, ferdium portable 6.2.3 x64, Windows 10 21H2 (19044.2846). After restart PC, only blue screen appears, force close, or anything else didn't help. download portable installer again, run and afterthat ferdium worked.

jurajsolarml commented 1 year ago

Even a reboot didn't help. Desktop and portable no change, non-functional.

Dareiko commented 1 year ago

now in 6.2.4. same problem, even reboot ferdium didn't solve problem and reinstall isn't possible now because of Symantec (Unproven.LowPrevalence), so i must wait

SpecialAro commented 1 year ago

@Dareiko or @jurajsolarml would you be able to provide me with the Console Log ?

CTRL + ALT + I several times (calmly press them) until a window opens on the right side. Then press "Console" and take a screenshot or copy paste the logs here please.

Also, this issue might be related with: https://github.com/ferdium/ferdium-app/issues/814

Probably a full clean uninstall may work (This will delete all your Ferdium related data if you are NOT using Ferdium Server): On AutoSetup or Setup:

  1. Uninstall Ferdium
  2. Delete %APPDATA%/Local/Ferdium folder

On Portable:

  1. Delete the ferdium.exe file and the Folder with the data on the same path
  2. If you have this folder %APPDATA%/Local/Ferdium also delete it

Try installing again - use version 6.2.4 please (the latest stable version)

Dareiko commented 1 year ago

I use built in updater and ferdium was start. All services are here, but logged off. Logged again and it's worked now. I wil try restart after work.

Glennmen commented 1 year ago

Can confirm the same issue on macOS, also version 6.2.4.

danyalaytekin commented 1 year ago

Same issue for version 6.2.4 macOS 13.1 Both Apple Silicon & Intel

jurajsolarml commented 1 year ago

Hello, @SpecialAro Ferdium running, frozen. Pressed CTRL + ALT + I several times. The console does not start.

abelerdesz commented 1 year ago

Same here. version 6.2.4 apple silicon MacOS Ventura

abelerdesz commented 1 year ago

Looks like it happens after waking up from sleep mode. The console says that the Developer Tools have been disconnected.

hnykda commented 1 year ago

Then it seems to be related/duplicate to #923

danyalaytekin commented 1 year ago
  1. Would anyone have a fix/workaround for this they can share, besides shutting down the app regularly? Horrible hacks welcome
  2. Wild hunch - how many of us are Little Snitch users?
Glennmen commented 1 year ago
  1. Wild hunch - how many of us are Little Snitch users?

I don't use Little Snitch

hnykda commented 1 year ago

Me neither.

danyalaytekin commented 1 year ago

Hunch dispelled - thanks both

therevoman commented 1 year ago

I experience this as soon as I add the arguments --auth-server-whitelist '*.example.com' --auth-negotiate-delegate-whitelist '*.example.com'

danyalaytekin commented 1 year ago

If it helps anyone in the meantime, about a week ago I started using @marcoarment's Quitter to shut Ferdium down after half an hour of idleness, and it has been working well so far. It makes for a more predictable life until this bug is resolved.

I can't remember where I got this idea from so apologies if I've taken credit for it away from someone here.

novalore commented 1 year ago

Still happening on my system (macbook air M2) Version: 6.2.7 Server: No Server Electron: 24.2.0 Chrome: 112.0.5615.165 Node.js: 18.14.0 Platform: macOS Ventura 13.1 Arch: arm64 Build date: Mon May 08 2023 21:46:55 GMT+0200 (Central European Summer Time)

Everytime the computer wakes up regardless of how much time it was in standby.