Firefox won't start

[geswho22]

Package Name or Section of Feren OS where this bug resides Where does this bug happen? (e.g.: feren-themer-cinnamon) ___feren web browser manager

Describe the bug A clear and concise description of what the bug is. --I install Firefox. The firefox icon does not show up, just a square where the icon should be.

Steps to Reproduce Steps to reproduce the behavior:

1. Click the icon that is supposed to be Firefox but it doesn't start. The actual Firefox icon may show up but goes away in a few seconds and Firefox does not come up.

Expected behavior A clear and concise description of what you expected to happen. -The Firefox browser should appear and I should be able to go to web sites.

Screenshots If applicable, add screenshots to help explain your problem. -There's nothing to see.

Additional context Add any other context about the problem here. -N/A

NOTE: I just installed FerenOS yesterday on my previously Windows 10 PC.

[dominichayesferen]

Could you possibly right-click the Firefox application in the menu, select Edit Application, then go to the 3rd tab and check your "Command" matches this?

the full "Command" to check for is /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=firefox --file-forwarding org.mozilla.firefox @@u %u @@, but only the first word matters in this context

[dominichayesferen]

Additionally, have you restarted Feren OS since installing Firefox?

[geswho22]

Hi, thanks for the response. It shows exactly what you stated for the full command. Gary On Saturday, February 4, 2023 at 07:31:05 PM MST, Dominic Hayes - Feren OS Dev @.***> wrote:

Could you possibly right-click the Firefox application in the menu, select Edit Application, then go to the 3rd tab and check your "Command" matches this?

the full "Command" to check for is /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=firefox --file-forwarding org.mozilla.firefox @@u %u @@

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

[geswho22]

Yes, I have restarted Feren since installing it. I just checked again and it is still doing the same thing. On Saturday, February 4, 2023 at 07:34:54 PM MST, Dominic Hayes - Feren OS Dev @.***> wrote:

Additionally, have you restarted Feren OS since installing Firefox?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

[dominichayesferen]

Hi, thanks for the response. It shows exactly what you stated for the full command. Gary On Saturday, February 4, 2023 at 07:31:05 PM MST, Dominic Hayes - Feren OS Dev @.> wrote: Could you possibly right-click the Firefox application in the menu, select Edit Application, then go to the 3rd tab and check your "Command" matches this? the full "Command" to check for is /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=firefox --file-forwarding org.mozilla.firefox @@U %u @@ — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.>

Alright, could you open the Konsole application and type this into it followed by pressing ENTER?:

/usr/bin/flatpak run org.mozilla.firefox "https://example.com"

...and then reply with the text that appears in Konsole?

[geswho22]

Here you go: Gtk-Message: 18:02:43:561: Failed to load module "xapp-gtk3-module" On Tuesday, February 7, 2023 at 04:30:14 PM MST, Dominic Hayes - Feren OS Dev @.***> wrote:

Hi, thanks for the response. It shows exactly what you stated for the full command. Gary On Saturday, February 4, 2023 at 07:31:05 PM MST, Dominic Hayes - Feren OS Dev @.> wrote: Could you possibly right-click the Firefox application in the menu, select Edit Application, then go to the 3rd tab and check your "Command" matches this? the full "Command" to check for is /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=firefox --file-forwarding org.mozilla.firefox @@U %u @@ — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.>

Alright, could you open the Konsole application and type this into it followed by pressing ENTER?: /usr/bin/flatpak run org.mozilla.firefox "https://example.com"

...and then reply with the text that appears in Konsole?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

[dominichayesferen]

Here you go: Gtk-Message: 18:02:43:561: Failed to load module "xapp-gtk3-module" On Tuesday, February 7, 2023 at 04:30:14 PM MST, Dominic Hayes - Feren OS Dev @.> wrote: Hi, thanks for the response. It shows exactly what you stated for the full command. Gary On Saturday, February 4, 2023 at 07:31:05 PM MST, Dominic Hayes - Feren OS Dev @.> wrote: Could you possibly right-click the Firefox application in the menu, select Edit Application, then go to the 3rd tab and check your "Command" matches this? the full "Command" to check for is /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=firefox --file-forwarding org.mozilla.firefox @@U %u @@ — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.> Alright, could you open the Konsole application and type this into it followed by pressing ENTER?: /usr/bin/flatpak run org.mozilla.firefox "https://example.com" ...and then reply with the text that appears in Konsole? — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.>

If the only line of text is Gtk-Message: 18:02:43:561: Failed to load module "xapp-gtk3-module", then it hasn't crashed nor exited unless there is second spewing of the text you see before typing in that /usr/bin/flatpak text below it. Does the text you see on the left of where you type in /usr/bin/flatpak ... appear below the aforementioned line as well?

[geswho22]

I'm not sure what you're looking for. Here's a screen shot of Konsole: On Wednesday, February 8, 2023 at 04:44:24 AM MST, Dominic Hayes - Feren OS Dev @.***> wrote:

Here you go: Gtk-Message: 18:02:43:561: Failed to load module "xapp-gtk3-module" On Tuesday, February 7, 2023 at 04:30:14 PM MST, Dominic Hayes - Feren OS Dev @.> wrote: Hi, thanks for the response. It shows exactly what you stated for the full command. Gary On Saturday, February 4, 2023 at 07:31:05 PM MST, Dominic Hayes - Feren OS Dev @.> wrote: Could you possibly right-click the Firefox application in the menu, select Edit Application, then go to the 3rd tab and check your "Command" matches this? the full "Command" to check for is /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=firefox --file-forwarding org.mozilla.firefox @@U %u @@ — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.> Alright, could you open the Konsole application and type this into it followed by pressing ENTER?: /usr/bin/flatpak run org.mozilla.firefox "https://example.com" ...and then reply with the text that appears in Konsole? — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.>

If the only line of text is Gtk-Message: 18:02:43:561: Failed to load module "xapp-gtk3-module", then it hasn't crashed nor exited unless there is second spewing of the text you see before typing in that /usr/bin/flatpak text below it. Does the text you see on the left of where you type in /usr/bin/flatpak ... appear below the aforementioned line as well?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

[geswho22]

The very first thing it prints when I open Konsole does not reprint after I type that line and hit enter. When I go to close Konsole it says there is a process still running in this window, am I sure I want to quit? So it seems to be locked up in some process and I can't do anything else in Konsole. On Wednesday, February 8, 2023 at 04:44:24 AM MST, Dominic Hayes - Feren OS Dev @.***> wrote:

Here you go: Gtk-Message: 18:02:43:561: Failed to load module "xapp-gtk3-module" On Tuesday, February 7, 2023 at 04:30:14 PM MST, Dominic Hayes - Feren OS Dev @.> wrote: Hi, thanks for the response. It shows exactly what you stated for the full command. Gary On Saturday, February 4, 2023 at 07:31:05 PM MST, Dominic Hayes - Feren OS Dev @.> wrote: Could you possibly right-click the Firefox application in the menu, select Edit Application, then go to the 3rd tab and check your "Command" matches this? the full "Command" to check for is /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=firefox --file-forwarding org.mozilla.firefox @@U %u @@ — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.> Alright, could you open the Konsole application and type this into it followed by pressing ENTER?: /usr/bin/flatpak run org.mozilla.firefox "https://example.com" ...and then reply with the text that appears in Konsole? — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.>

If the only line of text is Gtk-Message: 18:02:43:561: Failed to load module "xapp-gtk3-module", then it hasn't crashed nor exited unless there is second spewing of the text you see before typing in that /usr/bin/flatpak text below it. Does the text you see on the left of where you type in /usr/bin/flatpak ... appear below the aforementioned line as well?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

[dominichayesferen]

Please try typing the following into Konsole, followed by pressing ENTER:

pkexec flatpak repair flathub org.mozilla.firefox

Authenticate when prompted, wait for the prior green text to be shown afterwards, then try launching Firefox again.

If that doesn't work, please try typing the following into Konsole, followed by pressing ENTER:

mv ~/.var/app/org.mozilla.firefox ~/.var/app/org.mozilla.firefox.bak

(ignore an error about 'no such file or directory' if you see one upon ENTER-pressing) Then try launching Firefox again.

[geswho22]

The first line seems to have done the trick. After it finished processing I was able to open Firefox. I went to several web sites and then loaded my bookmark backup file. It's working just fine now. I really appreciate your help. Gary On Thursday, February 9, 2023 at 04:52:01 AM MST, Dominic Hayes - Feren OS Dev @.***> wrote:

Please try typing the following into Konsole, followed by pressing ENTER: pkexec flatpak repair flathub org.mozilla.firefox

Then try launching Firefox again.

If that doesn't work, please try typing the following into Konsole, followed by pressing ENTER: mv ~/.var/app/org.mozilla.firefox ~/.var/app/org.mozilla.firefox.bak

(ignore an error about 'no such file or directory' if you see one upon ENTER-pressing) Then try launching Firefox again.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

[geswho22]

FYI, Firefox wouldn't open this morning. I ran the line you gave me before in Konsole and tried to open Firefox. Got a message saying it was already running and I needed to close it before trying to open it again. I didn't know how to close it so I restarted the computer and then Firefox would open. Any idea why this keeps happening? Thanks, Gary

On Thursday, February 9, 2023 at 04:52:01 AM MST, Dominic Hayes - Feren OS Dev ***@***.***> wrote:  

Please try typing the following into Konsole, followed by pressing ENTER: pkexec flatpak repair flathub org.mozilla.firefox

Then try launching Firefox again.

If that doesn't work, please try typing the following into Konsole, followed by pressing ENTER: mv ~/.var/app/org.mozilla.firefox ~/.var/app/org.mozilla.firefox.bak

(ignore an error about 'no such file or directory' if you see one upon ENTER-pressing) Then try launching Firefox again.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

[dominichayesferen]

FYI, Firefox wouldn't open this morning. I ran the line you gave me before in Konsole and tried to open Firefox. Got a message saying it was already running and I needed to close it before trying to open it again. I didn't know how to close it so I restarted the computer and then Firefox would open. Any idea why this keeps happening? Thanks, Gary On Thursday, February 9, 2023 at 04:52:01 AM MST, Dominic Hayes - Feren OS Dev @.> wrote: Please try typing the following into Konsole, followed by pressing ENTER: pkexec flatpak repair flathub org.mozilla.firefox Then try launching Firefox again. If that doesn't work, please try typing the following into Konsole, followed by pressing ENTER: mv ~/.var/app/org.mozilla.firefox ~/.var/app/org.mozilla.firefox.bak (ignore an error about 'no such file or directory' if you see one upon ENTER-pressing) Then try launching Firefox again. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.>

Sounds like a Firefox issue at that point...?