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fetchai / docs

Fetch.ai documentation for AI Agents, AI Engine, Fetch Network and more.
https://www.fetch.ai/docs
Apache License 2.0
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Issue: I'm not able to claim #1022

Closed BAPI-CH closed 1 week ago

BAPI-CH commented 2 weeks ago

As of today (2024-11-08), I can't claim my rewards from the Wallet (google extension). The button "Claim" doesn't appear

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BAPI-CH commented 2 weeks ago

Sometimes browser extensions can be a bit glitchy. Have you tried refreshing the page or restarting the browser? If that doesn’t work, you might want to check if there’s an update available for the extension. Also, double-check if your wallet is properly connected and synced. @BAPI-CH

I did ieverything, but nothing's working.

NikoDMT commented 2 weeks ago

Hey there. This is likely because you've staked all of your FET and haven't left any liquid FET in your wallet. If you're able to send yourself 1 liquid FET you'll be able to claim your existing rewards. For context, claiming rewards is itself a transaction on the chain which is why it also requires gas to process. Transaction costs on the Fetch.ai mainnet are very close to zero but aren't zero.

P.S Please ignore all support tickets. We don't process help requests with support tickets. All support tickets are likely a scam. Be vigilant.

Hopefully this helps.

BAPI-CH commented 2 weeks ago

Hey there. This is likely because you've staked all of your FET and haven't left any liquid FET in your wallet. If you're able to send yourself 1 liquid FET you'll be able to claim your existing rewards. For context, claiming rewards is itself a transaction on the chain which is why it also requires gas to process. Transaction costs on the Fetch.ai mainnet are very close to zero but aren't zero.

P.S Please ignore all support tickets. We don't process help requests with support tickets. All support tickets are likely a scam. Be vigilant.

Hopefully this helps.

Thank you a lot! Indeed, I didn't notice I had no FET available in my wallet. As soon as I sent one, everything was back. Warm wishes

devjsc commented 1 week ago

Closing as looks like all has been resolved