After restarting the TV, the app is gone/deleted

[DerSani1988]

I managed to install the app by following the guide. The application works fine no issues until this point.

After restarting the TV (turn OFF via red button and turn ON again): The App will be deleted from the TV. I've reinstalled multiple times, every try same result. Do you have any idea?

[auto-comment[bot]]

Thank your for raising a issue. I will try and get back to you as soon as possible. Regards @fgl27

[fgl27]

This was informed on #11, is happening to some TVs after Samsung remove all Twitch apps from they platform in request of Twitch.

After that it seems Samsung mess something up only for some TVs as my and most is fine.

So @DerSani1988 and anyone else with this issue, need to share the TV information, that is shows in the about of the app (Red or A key then click in about) Share the information, for Tizen version, TV and FW

This way is possible to inform samsung about it, but they today aren't accepting any issue from none partners, to be a partner one must have a app released on they Tizen platform (A thing I don't have) and after the app is approved and released one can apply for partner (A thing I'm not).

As I can't do that (unless I make a dummy app and released there, a thing that I don't have the time to and may fail) I don't have any tool to inform Samsung about the issue.

But if some one has a way or in the future the status to inform issues to Samsung, is good to have the information of problematic TVs, so share the info and let's hope we can find a solution or get help from Samsung somehow.

[cremvursti]

40JU6000, Tizen 2.3 FW 1530

[AshXJ]

This may be slightly off-topic.

Before the old RU twitch app was deleted from my TV I was a running a DNS blocklist through my router on my network. Two days ago as soon as I disabled it the RU twitch app was locked with the deleted prompt. I also force my TV to use the routers DNS through iptables prerouting, since it's hardcoded to Google's DNS regardless of manual configuration in the TV.

I was able to successfully install your app yesterday (thank you). Will continue to keep running the DNS blocklist as it appears one of the hosts is used to verify running apps and block them on the TV.

Running Tizen 4.0 app ver: 4.0.1.050119 TV: UNU8000

[DerSani1988]

Hey, would you share the blocklist you are using?

[cremvursti]

@ashxvx I tried this list but it didn't prevent the app from getting uninstalled

[DerSani1988]

@ashxvx Thank you for the hint regarding DNS blocklist, the three lists i found do not prevent uninstalling, maybe you're able to share your blocklist? @cremvursti used a different lists (specific for Samsung TVs) and not prevented uninstalling too.

[DerSani1988]

@fgl27 the details you're asking for: SamartTV Twitch Tizen Version: 2.3 | TV: UJ6200 | FW: T-HKMFDEUC-1530.1

[AshXJ]

https://raw.githubusercontent.com/ashxvx/SamsungTV/master/list2

Consider these points as this may not be effective for you:

• My NU8000 spams google dns 8.8.8.8 (hardcoded) regardless of what your DNS is set to in your tv settings, I've blocked it in my firewall. Use quad 9 instead and DoT.
• My router forces all clients DNS requests to the router regardless of what it is set to in the DNS request packets. This prevents Samsung circumventing any filtering policies.

Samsung can easily bypass your DNS blocking policies by using a hardcoded DNS, hence why I mentioned the methods above.

I've had the app installed for 20 hours or so now, no removals/deletions during multiple power cycles in this time.

Also, note the app store may not be fully functional; not a solution for everybody.

[fgl27]

This is the date Samsung informed that it would terminate my app, but my was never released was plan to be released and never did, as they never allow me to change wherever twitch didn't like, I assume the "twitchtv" word in app name, and the twitch icon in about and app icon was the issue, things that can and was easily removed but they didn't care.

I thought that only old TV was affected by this bug, as previously only Tizen 2.3 tvs reported it.

Maybe this dns is a solution/workaround.

If works or not anyone that tries it let us know, so we can have more info on things that help mitigate or resolve this.

[AshXJ]

fgl27 Thank you for your development, time and contribution.

[DerSani1988]

@ashxvx If I'm using your list, the app will be installed (and it seems to stay after power cycles) but can't start the app only get blackscreen. Any solution?

[fgl27]

It seems you lost access to more then you try to.

When the app open it will load this file: https://fgl27.github.io/smarttv-twitch/release/githubio/js/master.js

If that fail you get a black screen, so can you open that file on the network that the TV is? The file is a javascript full of code, If you can't open it try to fix that and try the TV again.

After that file load you must access the Twitch api links as this: https://clips.twitch.tv/api/v2/clips/TriumphantCulturedBatBuddhaBar/status

So test those if they work on the network they also must on the TV.

There is more twitch links so if you get a loading error on the screen like the bellow:

Connection failed, unable to load content hit refresh to try again

You need to enable more things as https://api.twitch.tv/kraken/ the above will return this if OK

{"error":"Bad Request","status":400,"message":"No client id specified"}

That is not a error because it fail to access, is just a return message from when you ask access to the api without informing with part of the api you wanna, so if you get that error you have access to the kraken api and the app must work fine as long it can access https://fgl27.github.io/

[DerSani1988]

@fgl27 Maybe I found a workaround. I've tried the blocklist from @ashxvx in sets and if this set was added to my routers blocklist, the app right now after 10+ power cycles stay on TV and is working:

samsungqbe.com samsungrm.net sca.samsung.com sso.internetat.tv syncplusconfig.s3.amazonaws.com syncplusconfig.s3.amazonaws.com syndicationfeeds.swm.digital targeted-config-test.samsungacr.com targeted-config-test.samsungacr.com test.samsungrm.net upu.samsungelectronics.com

Maybe this helps someone else. I've nearly the complete list in my router excepting the following (this might cause the blackscreen of doom):

us-api.samsungyosemite.com vas.samsungapps.com vd.contents.prod.eu.s3.amazonaws.com vd.emp.prd.s3.amazonaws.com vdterms.samsungcloudsolution.com www.samsungotn.net www.samsungrm.net www.samsungrm.net xpu.samsungelectronics.com

@ashxvx Thanks for sharing your list with us. Maybe, if more users can confirm, a little fix above can prevent further errors

@fgl27 Offtopic: First of all thank you for your nice work, I love your app. Second, the only thing that is irritating me is the font, is it possible to change to one font without a shadow? :). Last but not least, i'll add a translation soon :)

[fgl27]

@DerSani1988 I don't get it

font without a shadow

Can you show me? open a separated issue and paste a picture or a screenshot of the part you wanna to be different explain the reason why.

to take a screen shot install the repo https://github.com/fgl27/smarttv-twitch/archive/master.zip that version doesn't update it self but also will not erase the version you already have installed

So install it making a new project for it, and don't install as says in the readme, on the part to "install run as" don't, install it by click on the ladybug icon from top bar of tizen, after the app open it will also open a page in the pc navigate to "Rendering and debug" and click on "Frame capture" and save the "image as" on the pc... you can click and take multiple screen shots and save one by one on the pc.

this is where you go in the debug window, don't share the bellow share the saved image from inside of it

that is how the app looks on my tv may look different on yours for some reason and the screen shot can help to understand way.

[AshXJ]

@DerSani1988 Updated: removed the exceptions you suggested. Also, whitelisted hub.samsungapps.com, app store is fully functional for me now.

Same list: https://raw.githubusercontent.com/ashxvx/SamsungTV/master/list2

[DerSani1988]

@fgl27 i've opened a new issue. @ashxvx Thanks for your update. I appreciate your work :)

[Athenyx04]

@fgl27 Maybe I found a workaround. I've tried the blocklist from @ashxvx in sets and if this set was added to my routers blocklist, the app right now after 10+ power cycles stay on TV and is working:

samsungqbe.com samsungrm.net sca.samsung.com sso.internetat.tv syncplusconfig.s3.amazonaws.com syncplusconfig.s3.amazonaws.com syndicationfeeds.swm.digital targeted-config-test.samsungacr.com targeted-config-test.samsungacr.com test.samsungrm.net upu.samsungelectronics.com

Thanks, using this first list with OpenDNS seems to be working for me.

[itspeaky]

Any way to work around this without using OpenDNS or having a blocklist on the router page? My router is pretty shitty and doesnt seem to let me change DNS or make any blocklist. Tried blocking the urls with parental control on the router but doesnt work.

[AshXJ]

@Xynetha update: it's down to two domains If you prefer the minimum blocking possible.

samsungrm.net samsungacr.com

So far it's working for me after 20+ long power cycles.

Other hosts that are blocked from my other inbuilt lists (not related to this samsung list directly)

ads.samsungads.com

Side note: gpm.samsungqbe.com appears to block out your authentication for the app store.

[Flooo1337]

I just added the sites to my blocklist in my router and the app works perfectly. The only problem ist now, that i cant play any video from netflix. it reaches 25% and then it cancels. How can i fix it?

[fgl27]

@Flooo1337 that seems not related as there is only samsung domains on the list at least the last list on two tree post above, and no one before had a issue like that as you can read to the issue posts...

So try to see if allowing all domains back fixes it, then if yes go and remove one by one and find what is the bad one, and share here so we know.

Sometimes is a random issue that resolves after rebooting the router and or the TV.

[Flooo1337]

Ok, i think i fixed the problem. I just cant block "samsungrm.net" and "ads.samsungads.com" I found the solution, that i only can block these sites:

samsungacr.com samsungqbe.com sca.samsung.com sso.internetat.tv syncplusconfig.s3.amazonaws.com targeted-config-test.samsungacr.com test.samsungrm.net upu.samsungelectronics.com syndicationfeeds.swm.digital

Twitch doesnt delete after 10 reboots and Netflix works perfectly aswell.

My Setup was: Samsung UE48JU6050 Fritzbox 7590

[AshXJ]

@Flooo1337 From my testing so far, the minimum summarised domain entries that work are these two:

samsungrm.net samsungacr.com

Cheers, Ash