fhorinek / BB

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USB not working #491

Open kevinrobson17 opened 1 year ago

kevinrobson17 commented 1 year ago

I'm trying to put the AGL and MAP files onto the device, but cannot get USB working. I've tried multiple PCs and cables. And connected other devices on those PCs and cables.

In all cases, the USB symbol appears in the top right. But nothing on the PC.

On one laptop only, if I have the strato switched off, then plug it in, the device appears. However, this action switches the strato on, and as soon as it switches on, the connection drops and wont appear again.

Are there any known issues around this? I had issues with an update (see my post 4th March) so may be something to do with that.

Thanks

kevinrobson17 commented 1 year ago

If I go to devices in control panel, it is there. But wont 'launch' in explorer or do anything else. Screenshot 2023-05-27 115200

kevinrobson17 commented 1 year ago

I've also tried reinstalling firmware from the file already on the device, 279.23.3 Bootloader V30

Didn't make any difference. Looks like the PC can see the strato, but doesn't see it as a disk. I also can't see it in disk management. I'm on Windows 11.

kevinrobson17 commented 1 year ago

For anyone with the same issue, fixed using the following: https://www.youtube.com/watch?v=3Ls4A8wc1zI Only need to follow to 1:30

kevinrobson17 commented 1 year ago

Argghh. And now not working again. Varies between Strato appearing as a disk, then dissapearing. Or not appearing at all. And nothing in device manager to repeat the above solution.

Basically the USB is just completely flaky aun unusable/unreliable.

ketilmo commented 1 year ago

The USB drive functionality currently works for me on Windows but not Mac. It used to work on Mac, too, but stopped working after a recent firmware update. Having the Mac support back would be highly appreciated.

ketilmo commented 1 year ago

Similar to #327 and #430

kevinrobson17 commented 1 year ago

Still struggling with USB connectivity on this device. Tried multiple Windows PCs, multiple cables. I just find it really unreliable.