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fidlabs / allocator-tooling

tracking repo for allocator tooling & compliance
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https://github.com/FilscanOfficial/filscan-backend/issues/9 Allocation Problem #74

Closed FilscanOfficial closed 1 month ago

FilscanOfficial commented 1 month ago

hello，I encountered a problem: https://github.com/FilscanOfficial/filscan-backend/issues/9 This link applies for 3P. I have approved 2P. When approving the next 500T, the first error message was: An error with the lotus node occurred. Please reload. If the problem persists, contact support. After the second approval, it became 0T. Now I can't operate it anymore. What should I do? image

FilscanOfficial commented 1 month ago

Can this be resolved today? Since the client is in a hurry to use it, if it cannot be resolved today, I plan to ask the client to submit a new application tomorrow for approval.

kacperzuk-neti commented 1 month ago

@FilscanOfficial no, this won't be solved today.

FilscanOfficial commented 1 month ago

I closed this link

kacperzuk-neti commented 1 month ago

@FilscanOfficial while we weren't able to identify a root cause yet, the application should be unblocked now (you should be able to trigger a new refill).

FilscanOfficial commented 1 month ago

@kacperzuk-neti Since the client is in a hurry, I am not sure how long it will take to resolve the issue. I have suggested that the client close the original link and reapply. This issue can be closed now. Thank you very much.