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fifonik / FFMetrics

Visualizes Video Quality Metrics (PSNR, SSIM & VMAF) calculated by ffmpeg.exe
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[Solved - antivirus issue] Exception thrown at the start of beta 1.4.7b1 version of FFmetrics #110

Closed jeryll7 closed 1 year ago

jeryll7 commented 1 year ago

Now I get exception thrown at the start of FFmetrics 1.4.2.b1 and 1.4.7b1:

CiceroUIWndFrame: FFMetrics.exe - Application Error : The exception unknown software exception (0xe0434352) occurred in the application at location 0x00007FFB865BCD29.

FFmetrics works after a while, so if anything it's only annoying, but should be fixed, thanks...

fifonik commented 1 year ago

Could you follow troubleshooting steps and provide FFMetrics.log please? I cannot re-produce the crash on my system so I need any clues when the crash happening.

My only guess at this moment -- some components updates cause the crash (mentioned in changelog). I can try to build the program with previous versions of these components for you to test.

jeryll7 commented 1 year ago

Could you follow troubleshooting steps and provide FFMetrics.log please? I cannot re-produce the crash on my system so I need any clues when the crash happening. Here you go...

fifonik commented 1 year ago

Wait a moment, as I see the screenshot of the program + plot this means that there were no exception. Right? I need you to repeat the steps until you have exception. And as this is an exception, I do not need screenshots at all, just the log.

jeryll7 commented 1 year ago

Ehm ... could you re-read my first post here?

Now, I get exception thrown at the start of FFmetrics... ...and also... FFmetrics works after a while... and log is where screenshot is ...

jeryll7 commented 1 year ago

OK, I will try to disable AVAST antivirus ... maybe it's interfering here badly...

Dammit, it was an antivirus! Sorry for the trouble, I will close this as solved...

jeryll7 commented 1 year ago

Solved - antivirus issue, I will add exception for the FFmetrics...