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Classic installer error. Now I have no version installed #11756

Closed leowankerddd closed 1 year ago

leowankerddd commented 1 year ago

Description

Hi, I tried installing the current classic installer over another, older version that's gone now. After install failed, I uninstalled the older version. Now, there's nothing loaded. I receive the following error: "Install failed. Please contact your software vendor (0x80073CF9)" Hopefully, this is the correct picture:

image

Steps To Reproduce

try installing on Windows 10.

Requirements

Files Version

2.4.40.0

Windows Version

Windows 10 Version 10.0.19044 Build 19044

Log file

No log file is available. Where might II find it?

Josh65-2201 commented 1 year ago

Did you uninstall the old version?

Also have you install a unofficial/modified (EG. Disabled windows update, removed the Microsoft store, used a debloat program/script) version of Windows?

leowankerddd commented 1 year ago

Yes. The old version is gone.

Windows is official. No hacks to the OS.

Josh65-2201 commented 1 year ago

Can you try doing

  1. Opening PowerShell window as administrator
  2. Run this command Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/stable/Files.Package.appinstaller
leowankerddd commented 1 year ago

Thank you.

Everything is working now.

On 3/17/2023 11:49 PM, Josh65-2201 wrote:

Can you try doing

  1. Opening PowerShell window as administrator
  2. Run this command |Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/stable/Files.Package.appinstaller|

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