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Bug: Copy/Pasting From TeamViewer Remote PC Doesn't Work #14945

Open thompatry opened 4 months ago

thompatry commented 4 months ago

Description

I will reopen this case. I am having this issue. The Files app does not crash. I can copy files from my PC to the Teamviewer Remote PC. Where is fails is when I want to copy from the Teamviewer Remote PC to my PC. I have upload the debug log here. I copied from my computer at 7:28:30 and it works. When I copy back at 7:30:30, it appears to not work and hang. It acts like it is copying but does nothing. The Files app does not crash I have included the log file from that time.

Steps To Reproduce

  1. From a TeamViewer remote session select files in File Explorer, Ctrl+C to copy them
  2. Paste into Files on controlling PC fails.

Requirements

Files Version

3.2.2.0

Windows Version

Windows 11 Pro Version 23H2 OS build 22631.3155 Experience Windows Feature Experience Pack 1000.22684.1000.0

Log File

debug.log

I commented on this case 12788 but is appears to considered done.

0x5bfa commented 4 months ago

Maybe we should continue in #12788.

0x5bfa commented 4 months ago

This looks like a COM exception.

System.Runtime.InteropServices.COMException (0x80040064): Invalid FORMATETC structure (0x80040064 (DV_E_FORMATETC))
   at System.Runtime.InteropServices.ComTypes.IDataObject.GetData(FORMATETC& format, STGMEDIUM& medium)
   at Vanara.PInvoke.Shell32.GetData(IDataObject dataObj, UInt32 formatId, DVASPECT aspect, Int32 index)
   at Files.App.Utils.Storage.FilesystemHelpers.GetDraggedStorageItems(DataPackageView packageView)
System.Runtime.InteropServices.COMException (0x80040064): Invalid FORMATETC structure (0x80040064 (DV_E_FORMATETC))
   at System.Runtime.InteropServices.ComTypes.IDataObject.GetData(FORMATETC& format, STGMEDIUM& medium)
   at Vanara.PInvoke.Shell32.GetData(IDataObject dataObj, UInt32 formatId, DVASPECT aspect, Int32 index)
   at Files.App.Filesystem.FilesystemHelpers.GetDraggedStorageItems(DataPackageView packageView)
   at Files.App.Filesystem.FilesystemHelpers.CopyItemsFromClipboard(DataPackageView packageView, String destination, Boolean showDialog, Boolean registerHistory)
   at Files.App.Filesystem.FilesystemHelpers.PerformOperationTypeAsync(DataPackageOperation operation, DataPackageView packageView, String destination, Boolean showDialog, Boolean registerHistory, Boolean isTargetExecutable)
   at Files.App.Helpers.UIFilesystemHelpers.PasteItemAsync(String destinationPath, IShellPage associatedInstance)
   at Files.App.Views.Shells.ModernShellPage.KeyboardAccelerator_Invoked(KeyboardAccelerator sender, KeyboardAcceleratorInvokedEventArgs args)
   at System.Threading.Tasks.Task.<>c.<ThrowAsync>b__128_0(Object state)
   at Microsoft.UI.Dispatching.DispatcherQueueSynchronizationContext.<>c__DisplayClass2_0.<Post>b__0()
--- End of stack trace from previous location ---
   at WinRT.ExceptionHelpers.<ThrowExceptionForHR>g__Throw|20_0(Int32 hr)
   at ABI.Windows.ApplicationModel.Core.IUnhandledErrorMethods.Propagate(IObjectReference _obj)
   at Microsoft.AppCenter.Utils.ApplicationLifecycleHelperWinUI.<.ctor>b__0_3(Object sender, UnhandledErrorDetectedEventArgs eventArgs)
--- End of stack trace from previous location ---
   at Microsoft.AppCenter.Utils.ApplicationLifecycleHelperWinUI.<.ctor>b__0_3(Object sender, UnhandledErrorDetectedEventArgs eventArgs)
   at ABI.System.EventHandler`1.Do_Abi_Invoke[TAbi](Void* thisPtr, IntPtr sender, TAbi args)