Files classic installer just carries on installing forever

firthm01 commented 4 days ago

Description

Downloaded the "classic installer" for Files Version 3.5.0.0 on Win 11 Pro Just doesn't seem to get anywhere. Progress bar is scrolling away, but nothing happens, even after 20 min or so.

Steps To Reproduce

Download classic installer
Run it

Requirements

Expected behaviour: installer completes, however, it just seems to get stuck in some eternal loop.

I'm not sure how to get any more diagnostics data from this.

Files Version

3.5.0.0

Windows Version

Windows 11 Pro 22621.3296

Log File

I have no log file because the installer hangs

yaira2 commented 4 days ago

Thanks for the report, can you check if the PowerShell method works? https://files.community/docs/install

firthm01 commented 4 days ago

That works. I had no return from the command but when I navigated to https://cdn.files.community/files/stable/Files.Package.appinstaller, downloaded and ran, it said it was already installed, so it probably did (?) I'm not sure what the expected return is. In any case, it's running. I had forgotten it was running, but the installer is still toddling away in the background and doing the progress bar swipe.

yaira2 commented 4 days ago

I guess you can just close the installer 🙂

files-community / Files