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Building the best file manager for Windows
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error 0x80070422 during the installation #15838

Closed luvvboy closed 2 months ago

luvvboy commented 2 months ago

Description

Hello, during the installation of the program, I encountered the following error: Original(Russian) 0x80070422, Указанная служба не может быть запущена, так как отключена либо она сама, либо все связанные с ней устройства . Указанная служба не может быть запущена, так как отключена либо она сама, либо все связанные с ней устройства. Ошибка 0x80070422: сбой открытия пакета из расположения Files.Package_3.5.0.0_x64_arm64_Stable.msixbundle.

Translated 0x80070422, The specified service cannot be started because either it itself or all associated devices are disabled . The specified service cannot be started because either it itself or all associated devices are disabled. Error 0x80070422: Failed to open a package from the location Files.Package_3.5.0.0_x64_arm64_Stable.msixbundle.

How can i solve it? Screenshot_3

Steps To Reproduce

1

Requirements

error 0x80070422 during the installation

Files Version

3.5

Windows Version

19045.4239

Log File

i havent got log files

Josh65-2201 commented 2 months ago

If you're using an unofficial Windows install (AtlasOS, ReviOS, disabled Windows update system, removed the Microsoft store, etc.) these are not supported but you can try the below.

  1. Type Services in Windows start menu > Open the Windows update and Delivery optimization services > Set startup type to automatic > Click ok > restart Windows and try installing again.

  2. You can also try

    1. Opening PowerShell (Windows default not PowerShell 7) as administrator
    2. Run this command Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/stable/Files.Package.appinstaller
    3. See if Files is in the start menu all apps section

If the above doesn't work you won't be able to use Files without reinstalling Windows using the official installer from https://www.microsoft.com/software-download/windows11.