search

finnhubio / Finnhub-API

Finnhub API provides institutional-grade financial data to investors, fintech startups and investment firms. We support real-time stock price, global fundamentals and alternative data. https://finnhub.io/docs/api
98 stars 6 forks source link

Can't upgrade my subscription, HTTP 402 on your website #282

Closed 26medias closed 4 years ago

26medias commented 4 years ago

What is the issue ?

I'm trying to upgrade my account (currently free)

When adding a card, a 402 error appears in the console.

How to reproduce the error ?

Add a Canadian debit card (TD)

What is the expected result and why do you think it's the correct result ?

Being able to add a card to upgrade my account.

finnhubio commented 4 years ago

It looks like your card is declined by your bank. Plz try with another card that supports internet and international purchase.

If you need further assistance, plz email us at support@finnhub.io