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firebase / firebase-ios-sdk

Firebase SDK for Apple App Development
https://firebase.google.com
Apache License 2.0
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ErrorCode 17999 #12808

Open jostster opened 3 months ago

jostster commented 3 months ago

Description

iOS users randomly receive ErrorCode 17999

 Error Domain=FIRAuthErrorDomain Code=17999 \"An internal error has occurred, print and inspect the error details for more information.\" UserInfo={FIRAuthErrorUserInfoNameKey=ERROR_INTERNAL_ERROR, NSLocalizedDescription=An internal error has occurred, print and inspect the error details for more information., NSUnderlyingError=0x302e96790 {Error Domain=FIRAuthInternalErrorDomain Code=3 \"(null)\" UserInfo={NSUnderlyingError=0x302c5a8b0 {Error Domain=com.google.HTTPStatus Code=401 \"(null)\" UserInfo={data={length = 284, bytes = 0x7b0a20 ... }, data_content_type=application/json; charset=UTF-8}}, FIRAuthErrorUserInfoDeserializedResponseKey={\n    code = 401;\n    errors =     (\n                {\n            domain = global;\n            message = \"Firebase App Check token is invalid.\";\n            reason = unauthorized;\n        }\n    );\n    message = \"Firebase App Check token is invalid.\";\n    status = UNAUTHENTICATED;\n}}}}"

Could be a regression of https://github.com/firebase/firebase-ios-sdk/issues/11926 which was fixed. I am unable to replicate this locally but many users are saying they are encountering this with some saying a re-install isn't resolving it.

I feel that the AppCheck token isn't being re-generated when a 17999 error is received.

Reproducing the issue

Unable to repro locally, but users just attempt to login with username / password using signInWithEmailPassword with AppCheck enabled.

Firebase SDK Version

10.23.1

Xcode Version

15.3

Installation Method

Swift Package Manager

Firebase Product(s)

App Check, Authentication, Crashlytics, DynamicLinks

Targeted Platforms

iOS

Relevant Log Output

No response

If using Swift Package Manager, the project's Package.resolved

Expand Package.resolved snippet
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"swift-collections", "kind" : "remoteSourceControl", "location" : "https://github.com/apple/swift-collections", "state" : { "revision" : "937e904258d22af6e447a0b72c0bc67583ef64a2", "version" : "1.0.4" } }, { "identity" : "swift-log", "kind" : "remoteSourceControl", "location" : "https://github.com/apple/swift-log.git", "state" : { "revision" : "32e8d724467f8fe623624570367e3d50c5638e46", "version" : "1.5.2" } }, { "identity" : "swift-nio", "kind" : "remoteSourceControl", "location" : "https://github.com/apple/swift-nio", "state" : { "revision" : "635b2589494c97e48c62514bc8b37ced762e0a62", "version" : "2.63.0" } }, { "identity" : "swift-protobuf", "kind" : "remoteSourceControl", "location" : "https://github.com/apple/swift-protobuf.git", "state" : { "revision" : "f25867a208f459d3c5a06935dceb9083b11cd539", "version" : "1.22.0" } }, { "identity" : "swift-system", "kind" : "remoteSourceControl", "location" : "https://github.com/apple/swift-system.git", "state" : { "revision" : "025bcb1165deab2e20d4eaba79967ce73013f496", "version" : "1.2.1" } }, { "identity" : "swiftui-tooltip", "kind" : "remoteSourceControl", "location" : "https://github.com/quassum/SwiftUI-Tooltip.git", "state" : { "revision" : "3bef9a21e2bcf1d0f078ddf6731c3c8996f32c3e", "version" : "1.4.0" } }, { "identity" : "swiftygif", "kind" : "remoteSourceControl", "location" : "https://github.com/kirualex/SwiftyGif.git", "state" : { "revision" : "d6d26061d6553a493781ad3df4a8e275c43fc373", "version" : "5.4.4" } }, { "identity" : "tpinappreceipt", "kind" : "remoteSourceControl", "location" : "https://github.com/tikhop/TPInAppReceipt.git", "state" : { "revision" : "5b830d6ce6c34bb4bb976917576ab560e7945037", "version" : "3.3.4" } }, { "identity" : "youtube-ios-player-helper", "kind" : "remoteSourceControl", "location" : "https://github.com/youtube/youtube-ios-player-helper.git", "state" : { "revision" : "f57129cd4380ec0a74dd3a59da3270a1d653d59b", "version" : "1.0.4" } } ], "version" : 2 } ```

If using CocoaPods, the project's Podfile.lock

Expand Podfile.lock snippet
```yml Replace this line with the contents of your Podfile.lock! ```
google-oss-bot commented 3 months ago

I couldn't figure out how to label this issue, so I've labeled it for a human to triage. Hang tight.

ncooke3 commented 3 months ago

Hi @jostster, which App Check provider(s) are being used in the project?

jostster commented 3 months ago

Hi @jostster, which App Check provider(s) are being used in the project?

We are using AppAttestProvider(app: app)

jostster commented 2 months ago

Looks like more users are seeing this according to our support team. Users have stated they haven't changed devices but maybe they have restored from backup or for some reason the system is holding on to an old token?

ncooke3 commented 2 months ago

Users have stated they haven't changed devices but maybe they have restored from backup or for some reason the system is holding on to an old token?

In the case where the backup is creating the invalid state, the proposed fix for https://github.com/firebase/firebase-ios-sdk/issues/12629 may address this.

jostster commented 2 months ago

Users have stated they haven't changed devices but maybe they have restored from backup or for some reason the system is holding on to an old token?

In the case where the backup is creating the invalid state, the proposed fix for #12629 may address this.

That is a possibility but I didn't see anything from that issue about 17999 error code. We have also asked users with this issue to delete and reinstall the application which they say isn't resolving their issue. I have added back code into our next release that will reset the attest key when a 17999 occurs. We will see if that resolves the issue.

ncooke3 commented 2 months ago

@jostster, from the reports you've seen, does this seem like an issue that won't go away once it starts happening?

jostster commented 2 months ago

@ncooke3 it seems hit or miss. Some are saying that reinstalling the app does not resolve the issue while others that specifically stated, they bought a new phone and restored from cloud said that deleting and reinstalling did fix the issue.

ncooke3 commented 2 months ago

Got it. Thanks, @jostster. I'll release the fix for https://github.com/firebase/firebase-ios-sdk/issues/12629 early next week and we can then see if it addresses this issue. I have a feeling they are somewhat related.

ncooke3 commented 2 months ago

Hi @jostster, I just released an update for a core dependency of Firebase App Check. See https://github.com/firebase/firebase-ios-sdk/issues/12629#issuecomment-2108139867

ncooke3 commented 2 months ago

Hi @jostster, are you still facing this issue with the AppCheckCore dependency bumped to 10.19.1? https://github.com/firebase/firebase-ios-sdk/issues/12629#issuecomment-2110215864

jostster commented 2 months ago

@ncooke3 I haven't had a chance to implement it as it wasn't available in the latest release version at the time. I am on PTO but will add it into our June release