The crash free users in Release monitoring and Crashlytics are not the same

ajunjunandtmac commented 2 days ago

Description

Crashlytic shows that "This app has 9 unprocessed crashes. Upload 3 dSYM files to process them". that means firebase has already detected the crashed, just don't know how to analyze it due to the missing of DSYM file

But in the release monitoring section it shows the crash free user is 100%, that‘s ambiguous.

which data should i believe?

Because i can't locate the DSYM file right now

Reproducing the issue

No

Firebase SDK Version

11.0

Xcode Version

15.3

Installation Method

CocoaPods

Firebase Product(s)

Crashlytics

Targeted Platforms

iOS

Relevant Log Output

No response

If using Swift Package Manager, the project's Package.resolved

Expand Package.resolved snippet

```json Replace this line with the contents of your Package.resolved. ```

If using CocoaPods, the project's Podfile.lock

Firebase (11.0.0):
- Firebase/Core (= 11.0.0)
Firebase/Core (11.0.0):
- Firebase/CoreOnly
- FirebaseAnalytics (~> 11.0.0)
Firebase/CoreOnly (11.0.0):
- FirebaseCore (= 11.0.0)
FirebaseAnalytics (11.0.0):
- FirebaseAnalytics/AdIdSupport (= 11.0.0)
- FirebaseCore (~> 11.0)
- FirebaseInstallations (~> 11.0)
- GoogleUtilities/AppDelegateSwizzler (~> 8.0)
- GoogleUtilities/MethodSwizzler (~> 8.0)
- GoogleUtilities/Network (~> 8.0)
- "GoogleUtilities/NSData+zlib (~> 8.0)"
- nanopb (~> 3.30910.0)
FirebaseAnalytics/AdIdSupport (11.0.0):
- FirebaseCore (~> 11.0)
- FirebaseInstallations (~> 11.0)
- GoogleAppMeasurement (= 11.0.0)
- GoogleUtilities/AppDelegateSwizzler (~> 8.0)
- GoogleUtilities/MethodSwizzler (~> 8.0)
- GoogleUtilities/Network (~> 8.0)
- "GoogleUtilities/NSData+zlib (~> 8.0)"
- nanopb (~> 3.30910.0)
FirebaseAppCheckInterop (11.0.0)
FirebaseAuth (11.0.0):
- FirebaseAppCheckInterop (~> 11.0)
- FirebaseAuthInterop (~> 11.0)
- FirebaseCore (~> 11.0)
- FirebaseCoreExtension (~> 11.0)
- GoogleUtilities/AppDelegateSwizzler (~> 8.0)
- GoogleUtilities/Environment (~> 8.0)
- GTMSessionFetcher/Core (~> 3.4)
- RecaptchaInterop (~> 100.0)
FirebaseAuthInterop (11.0.0)
FirebaseCore (11.0.0):
- FirebaseCoreInternal (~> 11.0)
- GoogleUtilities/Environment (~> 8.0)
- GoogleUtilities/Logger (~> 8.0)
FirebaseCoreExtension (11.0.0):
- FirebaseCore (~> 11.0)
FirebaseCoreInternal (11.0.0):
- "GoogleUtilities/NSData+zlib (~> 8.0)"
FirebaseCrashlytics (11.0.0):
- FirebaseCore (~> 11.0)
- FirebaseInstallations (~> 11.0)
- FirebaseRemoteConfigInterop (~> 11.0)
- FirebaseSessions (~> 11.0)
- GoogleDataTransport (~> 10.0)
- GoogleUtilities/Environment (~> 8.0)
- nanopb (~> 3.30910.0)
- PromisesObjC (~> 2.4)
FirebaseDatabase (11.0.0):
- FirebaseAppCheckInterop (~> 11.0)
- FirebaseCore (~> 11.0)
- FirebaseSharedSwift (~> 11.0)
- GoogleUtilities/UserDefaults (~> 8.0)
- leveldb-library (~> 1.22)
FirebaseInstallations (11.0.0):
- FirebaseCore (~> 11.0)
- GoogleUtilities/Environment (~> 8.0)
- GoogleUtilities/UserDefaults (~> 8.0)
- PromisesObjC (~> 2.4)
FirebaseRemoteConfigInterop (11.0.0)
FirebaseSessions (11.0.0):
- FirebaseCore (~> 11.0)
- FirebaseCoreExtension (~> 11.0)
- FirebaseInstallations (~> 11.0)
- GoogleDataTransport (~> 10.0)
- GoogleUtilities/Environment (~> 8.0)
- GoogleUtilities/UserDefaults (~> 8.0)
- nanopb (~> 3.30910.0)
- PromisesSwift (~> 2.1)
FirebaseSharedSwift (11.0.0)

google-oss-bot commented 2 days ago

I couldn't figure out how to label this issue, so I've labeled it for a human to triage. Hang tight.

rizafran commented 2 days ago

Hi @ajunjunandtmac, it seems like you're having an issue with the data shown in the Crashlytics dashboard. That being said, you may reach out to our Firebase support so the team could investigate your project. Thanks.

firebase / firebase-ios-sdk