Firebase Analytics not collect ARPU ARPPU

firebase / quickstart-unity

Firebase Quickstart Samples for Unity

https://firebase.google.com/games

Apache License 2.0

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Firebase Analytics not collect ARPU ARPPU #117

Closed echeg closed 6 years ago

echeg commented 6 years ago

We integrate Firebase Analytics and Invites. Screenshot Unity/Plugins/Android

On Firebase WebConsole I see 387.000 active users, but zero ARPU, ARPPU, LTV etc. Screenshot from Console
What could be the reason that iap are not registered?(we have hundreds of purchases)

P.S. Manual events like Firebase.Analytics.FirebaseAnalytics.LogEvent("custom_progress_event", "percent", 0.4f) works fine.

stewartmiles commented 6 years ago

https://support.google.com/firebase/answer/6317517?hl=en

Yes, it sounds like IAP is not being tracked for your users. If you open up a query with our support team on firebase.google.com/support they can help dig into this for you.

Cheers, Stewart

echeg commented 6 years ago

https://support.google.com/firebase/answer/6392038?hl=en&ref_topic=6317497