[Blocker] The plugin UI comes out as a blank white window

firebug / pixel-perfect

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[Blocker] The plugin UI comes out as a blank white window #68

Closed fjaguero closed 8 years ago

fjaguero commented 8 years ago

Hello,

I have been using the add-on for a while without any problem but today (after a week without using it), the UI comes out as a blank white window.

Firefox version 42.0a2

janodvarko commented 8 years ago

The problem is that some of the image files you used for layers have been removed from the disk. It generated exceptions and the popup wasn't properly initialized.

(one optional fix is to remove the data.json file from your Firefox profile directory. It's under pixel-perfect dir)

Please keep your data file as is and use the new patched version (see the link below). Layers with missing images on the local hard drive should be automatically removed from the list. Use the new version and let me know if it works for you.

http://janodvarko.cz/temp/pixel-perfect/pixelperfectplugin-2.0.7-issue.68.xpi

The patch fixes also thumbnails in the layer-list (not properly displayed in Fx42).

Thanks! Honza

fjaguero commented 8 years ago

Sorry, I just removed the data.json file while reading the second paragraph. It works now, I will reproduce it again by deleting an used file.

janodvarko commented 8 years ago

Thanks, I want to release new version and I need someone to verify the fix.

Honza

fjaguero commented 8 years ago

The white screen issues is fixed but now the images are not properly loaded. I tried with different images/pages. See the broken image at the left of the UI.

janodvarko commented 8 years ago

Are you still running Firefox 42? Honza

fjaguero commented 8 years ago

Yes, same environment.

janodvarko commented 8 years ago

Hm..., I can't reproduce the problem on my machine

Can you try to create a new fresh Firefox profile and run only PixelPerfect in it? https://getfirebug.com/wiki/index.php/Install_Firebug_into_a_clean_profile

Can you send me the image (perhaps there could be a problem with the format?)

Honza

fjaguero commented 8 years ago

It works correctly with a fresh profile in both Firefox 40 and 42. :+1:

janodvarko commented 8 years ago

Do you have another extension (in your original profile) installed that could cause a collision? Or do you have any tips about what could cause the problem?

Honza

fjaguero commented 8 years ago

I've disabled all the extensions and it did work but after enabling all of them, it still works. Quite strange. Tried to reproduce it again and it always works.

janodvarko commented 8 years ago

I see, ok.

Anyway, I am closing this report and I am also going to release a new version with the patch for this report included.

Feel free to make another report if you'd experience any problem.

Thanks for the help! Honza

fjaguero commented 8 years ago

Great. Thanks for the support!