Fiskal Trust portal unavailable

fiskaltrust / middleware

The fiskaltrust.Middleware is an integrated set of highly configurable software components for POS systems to abstract the complexity of national fiscalization laws.

https://docs.fiskaltrust.eu

European Union Public License 1.2

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Fiskal Trust portal unavailable #334

Closed CezBok closed 2 months ago

CezBok commented 3 months ago

Since yesterday I got often error on my account: cezary.bokun@hm.com When opening any feauture in Fiskal Trust portal for France it shows me attached error: You don't have access/read access rights needed to access this area! Please contact your primary contact.

From time to time I can access without issues: eg. This morning until now was fine. screenshot

CezBok commented 3 months ago

It seems that issue is specific to my account. Everything works as expected for oskar.borg@bontouch.com.

CezBok commented 2 months ago

recent observations indicate that sometimes access works (now for example) and sometimes it doesn't (yesterday afternoon).

TSchmiedlechner commented 2 months ago

Hi @CezBok, thanks for reaching out! We unfortunately cannot provide end user support for the Portal via this repository, but we're looking into the issue and someone from our support team will reach out to you shortly.