Currently only a specific set of users can create detailed incident reports to flag a service as down. Allowing users to claim that they have a problem with a service but not a formal incident can be a very useful signal to automated alerting systems. Given that end-users are guided to the status page to check for outage when they are having problems it would be nice to allow them to flag their problems. It also provides an emotional outlet and lets them know that they are not alone :)
Keeping a running total of user reported problems per component that can be queried with the API would allow external monitoring services like Prometheus to generate alerts in the case of spikes in user reported problems.
This is a feature request.
Currently only a specific set of users can create detailed incident reports to flag a service as down. Allowing users to claim that they have a problem with a service but not a formal incident can be a very useful signal to automated alerting systems. Given that end-users are guided to the status page to check for outage when they are having problems it would be nice to allow them to flag their problems. It also provides an emotional outlet and lets them know that they are not alone :)
Keeping a running total of user reported problems per component that can be queried with the API would allow external monitoring services like Prometheus to generate alerts in the case of spikes in user reported problems.