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fjs21 / homebridge-kumo

Control your Kumo cloud devices using Homebridge.
https://www.npmjs.com/package/homebridge-kumo
Apache License 2.0
35 stars 8 forks source link

Login failure / timeout even with correct account info #34

Closed brad3d closed 3 years ago

brad3d commented 3 years ago

I am able to login without trouble on the phone app and Kumo Web App using the same credentials. My house is 1 location with 6 units.

When I try and login with hombridge-kumo plugin I get the fairly standard error message:

[Kumo] Kumo API: error - Time out on Kumo cloud connection. [Kumo] Failed to login. Restart Homebridge to try again.

I switched the homebridge into debug mode to try and get more logs but it just gives the same error. I tried turning connect directly on and off with reboots, no change. I checked my login info for capitalization and other common errors, no issue. I have several other plugins for other devices that are all working correctly. Homebridge is running Alpine Linux Homebridge v1.3.4 Node.js Version v14.17.1 From a Docker container.

json config: (L/P replaced for security)

{ "username": "myRealEmailHere", "password": "myRealPasswordHere", "directAccess": true, "platform": "Kumo" }

I do notice that the app and web app take a moment to login, perhaps the timeout is too short on the plugin? Is there an option on the plugin for more verbose debug output?

monteroman commented 3 years ago

I had the same issue with this plugin until I moved it to a child bridge and it started to work for me again.

brad3d commented 3 years ago

@monteroman Thank you, this resolved the issue for me.

fjs21 commented 2 years ago

@monteroman @brad3d Did either of you have homebridge-wemo installed on your main instance? Please see current discussion in #42

brad3d commented 2 years ago

I did not have wemo installed.

monteroman commented 2 years ago

I do have the Wemo plugin installed.

Sent from my iPhone

On Nov 1, 2021, at 10:33 AM, Fraser Sim @.***> wrote:

 @monteroman @brad3d Did either of you have homebridge-wemo installed on your main instance? Please see current discussion in #42

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