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flareman / homebridge-caddx-interlogix

A Homebridge plugin for the CaddX/Interlogic NetworX NX-595E and Hills ComNav network interface.
Apache License 2.0
8 stars 1 forks source link

New card, new problem #19

Closed doncarajo closed 1 year ago

doncarajo commented 1 year ago

Hi again. So I got fed up with this malfunctioning card so I ordered a new card and installed it tonight. It has new firmware and the options are a little different. The biggest problem is that the web access only works when the panel is in program mode, this is supposed to be a security feature. Reading the manual (https://assets.hills.com.au/p/ComNavInstallationManual.pdf), it says that if option 6 is turned on, then web access will be on permanently...except that when I do that, it still doesn't work unless the panel is in program mode. This is so frustrating. Any ideas?

doncarajo commented 1 year ago

I should add that I can access the panel using the ultrasync+ app, but this is obviously suboptimal as it's using their servers.

flareman commented 1 year ago

In the installers' manual, page 39, it mentions the web access option as Location 19, segment 1, option 8. Maybe the instructions mentioned in page 43 have a typo? Also, take a look at the Network Settings page in the web interface, and in particular check the Enable Web Access option; maybe that is the web equivalent? I have no idea how to program the module, my technician did it for me so I avoid tampering too much with it; just my 2¢ here ^^

doncarajo commented 1 year ago

Yes, both options are enabled. I thought you might have known something about it. I have sent an email to the supplier.

On 6 Dec 2022, at 6:15 am, Spyros Smparounis @.***> wrote:

In the installers' manual, page 39, it mentions the web access option as Location 19, segment 1, option 8. Maybe the instructions mentioned in page 43 have a typo? Also, take a look at the Network Settings page in the web interface, and in particular check the Enable Web Access option; maybe that is the web equivalent? I have no idea how to program the module, my technician did it for me so I avoid tampering too much with it; just my 2¢ here ^^

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