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flathub / com.protonvpn.www

https://flathub.org/apps/details/com.protonvpn.www
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Proton VPN Client requires an incomprehensible password and doesn't work #212

Open PlatonB opened 3 months ago

PlatonB commented 3 months ago

elementary OS 7.1 (Ubuntu 22.04.3) Proton VPN Linux Client 4.2.0

The client first asks for the Proton account login and password, which is expected. But after clicking Connect, the app asks for the password again, but it is not clear which one. Proton_VPN_Linux_password If I enter my Proton account password again, the wheel spins endlessly without a successful connection.

Uninstalling flatpak with the --delete-data option and then reinstalling doesn't solve the problem.

By the way, in slightly older versions of the client this problem was also observed, but sometimes it disappeared spontaneously.

proletarius101 commented 2 months ago

If I enter my Proton account password again, the wheel spins endlessly without a successful connection.

It's asking for the password of the VPN connection instead of your account.

Can you run ProtonVPN with flatpak run --log-session-bus --log-system-bus com.protonvpn.www &> log.txt in the command line and upload the logs here?

PlatonB commented 2 months ago

Log: proton_vpn_log_2024_04_06.txt

By the way, in Fedora Silverblue 40 beta the same problem is present, but without the additional password input.

proletarius101 commented 2 months ago

Can you reproduce this issue with the DEB packages? It could be a compatibility issue

PlatonB commented 2 months ago

The DEB version does not appear in the application menu and cannot be launched from the command line.

proton-vpn-gnome-desktop
proton-vpn-gnome-desktop: command not found

-

protonvpn-stable-release
protonvpn-stable-release: command not found

-

protonvpn
protonvpn: command not found

-

proton-vpn
proton-vpn: command not found
proletarius101 commented 2 months ago

I think it's protonvpn-app

PlatonB commented 2 months ago

Command not found too.

proletarius101 commented 2 months ago

If you have substantial issues using the upstream packages, the upstream (Proton) might be in a better place to help.