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flathub / com.tutanota.Tutanota

https://flathub.org/apps/details/com.tutanota.Tutanota
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"org.freedesktop.Platform.GL.default/aarch64/19.08 not installed", followed by the app crashing #199

Open nehemiagurl opened 3 weeks ago

nehemiagurl commented 3 weeks ago

Got the following error when installing the app from Discover:

org.freedesktop.Platform.GL.default/aarch64/19.08 not installed

However, the app is listed as if it is installed: Screenshot_20240821_174643 Trying to open it results either in instant crash, or in the app crashing then immediately reopening in an infinite loop that can only be stopped by killing the process. Here's the screen recording I have, sadly it seems to have been somewhat broken by the infinitely spawning process. Screencast_20240821_175118.webm

Running flatpak install org.freedesktop.Platform.GL.default/aarch64/19.08 results in

Skipping: org.freedesktop.Platform.GL.default/aarch64/19.08 is already installed

Removing the flatpak, installing org.freedesktop.Platform/aarch64/19.08 then reinstalling the flatpak results in a different error:

Can't remove org.freedesktop.Platform/aarch64/19.08, it is needed for: com.tutanota.Tutanota Skipping org.freedesktop.Platform.Locale/aarch64/19.08 due to previous error and running the app (which again appears installed) results in the exact same behaviour.

system information:

Operating System: Fedora Linux Asahi Remix 40 KDE Plasma Version: 6.1.4 KDE Frameworks Version: 6.5.0 Qt Version: 6.7.2 Kernel Version: 6.10.5-400.asahi.fc40.aarch64+16k (64-bit) Graphics Platform: Wayland

charlag commented 3 weeks ago

There is no build for aarch64, if you see it it must be an ancient version

nehemiagurl commented 3 weeks ago

I see. is there a way to remove the aarch64 build so it doesn't appear as available?

charlag commented 3 weeks ago

no, we can't do that. would be great to add aarch64 support though