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flathub / com.valvesoftware.Steam

https://flathub.org/apps/details/com.valvesoftware.Steam
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Steam UI update breaks steamwebhelper (cannot use Steam at all) #1103

Closed intrepholio closed 1 year ago

intrepholio commented 1 year ago

Narrative: I was able to launch Steam and play games yesterday. With the UI update to Steam released today I can't launch Steam at all. Steam has a bunch of logs of varying size, please advise as to which logs are useful and I'll upload them.

Flatpak Information: $ flatpak --version Flatpak 1.15.4 $ flatpak list Name Application ID Version Branch Origin Installation Steam com.valvesoftware.Steam 1.0.0.75 stable flathub system

Operating System Info: NAME="Fedora Linux" VERSION="38.20230615.0 (Silverblue)" ID=fedora VERSION_ID=38 VERSION_CODENAME="" PLATFORM_ID="platform:f38" PRETTY_NAME="Fedora Linux 38.20230615.0 (Silverblue)" ANSI_COLOR="0;38;2;60;110;180" LOGO=fedora-logo-icon CPE_NAME="cpe:/o:fedoraproject:fedora:38" DEFAULT_HOSTNAME="fedora" HOME_URL="https://silverblue.fedoraproject.org" DOCUMENTATION_URL="https://docs.fedoraproject.org/en-US/fedora-silverblue/" SUPPORT_URL="https://ask.fedoraproject.org/" BUG_REPORT_URL="https://github.com/fedora-silverblue/issue-tracker/issues" REDHAT_BUGZILLA_PRODUCT="Fedora" REDHAT_BUGZILLA_PRODUCT_VERSION=38 REDHAT_SUPPORT_PRODUCT="Fedora" REDHAT_SUPPORT_PRODUCT_VERSION=38 SUPPORT_END=2024-05-14 VARIANT="Silverblue" VARIANT_ID=silverblue OSTREE_VERSION='38.20230615.0'

Output of "journalctl --no-hostname -b0 -t systemd -t audit -t com.valvesoftware.Steam.desktop -t systemd-coredump":

Jun 15 11:43:23 com.valvesoftware.Steam.desktop[54927]: steamwebhelper.sh[19076]: Runtime for steamwebhelper: defaulting to /var/home/username/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steam-runtime-heavy Jun 15 11:43:23 com.valvesoftware.Steam.desktop[54927]: steamwebhelper.sh[19076]: Running under Flatpak, disabling sandbox Jun 15 11:43:23 com.valvesoftware.Steam.desktop[54927]: steamwebhelper.sh[19076]: CEF sandbox already disabled Jun 15 11:43:24 com.valvesoftware.Steam.desktop[35307]: BuildCompleteAppOverviewChange: 216 apps Jun 15 11:43:24 com.valvesoftware.Steam.desktop[35307]: RegisterForAppOverview 1: 5ms Jun 15 11:43:24 com.valvesoftware.Steam.desktop[35307]: RegisterForAppOverview 2: 5ms Jun 15 11:43:24 audit[54927]: ANOM_ABEND auid=1000 uid=1000 gid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 pid=54927 comm=436F6D706F73697465205468726561 exe="/var/home/username/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper" sig=11 res=1 Jun 15 11:43:24 audit[56130]: USER_ACCT pid=56130 uid=1000 auid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 msg='op=PAM:accounting grantors=pam_unix,pam_localuser acct="username" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success' Jun 15 11:43:24 audit[56130]: USER_CMD pid=56130 uid=1000 auid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 msg='cwd="/var/home/username" cmd=6A6F75726E616C63746C202D2D6E6F2D686F73746E616D65202D6230202D742073797374656D64202D74206175646974202D7420636F6D2E76616C7665736F6674776172652E537465616D2E6465736B746F70202D742073797374656D642D636F726564756D70 exe="/usr/bin/sudo" terminal=pts/0 res=success' Jun 15 11:43:24 audit[56130]: CRED_REFR pid=56130 uid=1000 auid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 msg='op=PAM:setcred grantors=pam_env,pam_fprintd acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success' Jun 15 11:43:24 audit[56130]: USER_START pid=56130 uid=1000 auid=1000 ses=3 subj=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023 msg='op=PAM:session_open grantors=pam_keyinit,pam_limits,pam_keyinit,pam_limits,pam_systemd,pam_unix acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success' Jun 15 11:43:24 audit: BPF prog-id=264 op=LOAD Jun 15 11:43:24 audit: BPF prog-id=265 op=LOAD Jun 15 11:43:24 audit: BPF prog-id=266 op=LOAD Jun 15 11:43:24 systemd[1]: Started systemd-coredump@63-56132-0.service - Process Core Dump (PID 56132/UID 0). Jun 15 11:43:24 audit[1]: SERVICE_START pid=1 uid=0 auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0 msg='unit=systemd-coredump@63-56132-0 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success' Jun 15 11:43:25 systemd-coredump[56134]: Process 54927 (steamwebhelper) of user 1000 dumped core.

                                     Stack trace of thread 20007:
                                     #0  0x0000000000000000 n/a (n/a + 0x0)
                                     ELF object binary architecture: AMD x86-64

Jun 15 11:43:25 systemd[1]: systemd-coredump@63-56132-0.service: Deactivated successfully. Jun 15 11:43:25 audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0 msg='unit=systemd-coredump@63-56132-0 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success' Jun 15 11:43:25 audit: BPF prog-id=266 op=UNLOAD Jun 15 11:43:25 audit: BPF prog-id=265 op=UNLOAD Jun 15 11:43:25 audit: BPF prog-id=264 op=UNLOAD

intrepholio commented 1 year ago

Strangely, if I run this from the command line it seems to run fine. Using the icon in Gnome fails every time. Location of the .desktop file I used to get the command line: /var/lib/flatpak/exports/share/applications/com.valvesoftware.Steam.desktop Command line used which works: /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=/app/bin/steam-wrapper --file-forwarding com.valvesoftware.Steam @@u %U @@

gurgelio commented 1 year ago

I'm also not able to open Steam through the desktop icon, but running flatpak run com.valvesoftware.Steam works (???)

gurgelio commented 1 year ago

Those are the logs I found that mention any error

~/.var/app/com.valvesoftware.Steam/data/Steam/logs/steamwebhelper.log

setup.sh[2300]: Steam runtime environment up-to-date! [0615/171412.340441:INFO:crash_reporting.cc(248)] Crash reporting enabled for process: browser [0615/171412.359220:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 76561198066750843 [0615/171412.359219:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 76561198066750843 [0615/171412.359276:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1686779606 [0615/171412.359281:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1686779606 [0615/171412.359282:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public [0615/171412.359286:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public [0615/171412.359287:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve [0615/171412.359289:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve [0615/171412.380290:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: gpu-process [0615/171412.420696:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process. [0615/171412.462972:WARNING:crash_reporting.cc(287)] Failed to set crash key: UserID with value: 76561198066750843 [0615/171412.463024:WARNING:crash_reporting.cc(287)] Failed to set crash key: BuildID with value: 1686779606 [0615/171412.463028:WARNING:crash_reporting.cc(287)] Failed to set crash key: SteamUniverse with value: Public [0615/171412.463031:WARNING:crash_reporting.cc(287)] Failed to set crash key: Vendor with value: Valve [0615/171412.463507:INFO:crash_reporting.cc(248)] Crash reporting enabled for process: utility [0615/171413.360834:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer [0615/171413.362160:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer [0615/171413.362965:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer [0615/171413.363642:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer [0615/171413.410975:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer [0615/171413.411817:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer [0615/171413.412750:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer [0615/171413.413693:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer [0615/171413.415001:INFO:crash_reporting.cc(271)] Crash reporting enabled for process: renderer src/webhelper/html_chrome.cpp (3267) : CefCurrentlyOn( TID_UI ) failed to create drawable [0] Downloading 'https://crash.steampowered.com/submit' ... Unexpected crash report id length Failed to get crash dump id. Report Id:

~/.var/app/com.valvesoftware.Steam/data/Steam/logs/webhelper.txt

[1969-12-31 21:00:00] Client version: no bootstrapper found [1969-12-31 21:00:00] Startup - webhelper launched with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper -lang=pt_BR -cachedir=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/config/htmlcache -steampid=152 -buildid=1686779606 -steamid=76561198066750843 -logdir=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs -uimode=7 -startcount=4 -steamuniverse=Public -realm=Global -clientui=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/clientui -steampath=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/steam --enable-media-stream --enable-smooth-scrolling --no-sandbox --password-store=basic --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging [1969-12-31 21:00:00] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=zygote --no-zygote-sandbox --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --lang=en_US.UTF-8 --buildid=1686779606 --steamid=76561198066750843 [1969-12-31 21:00:00] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=zygote --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --lang=en_US.UTF-8 --buildid=1686779606 --steamid=76561198066750843 [1969-12-31 21:00:00] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=gpu-process --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --lang=en_US.UTF-8 --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=utility --utility-sub-type=network.mojom.NetworkService --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --lang=pt-BR --service-sandbox-type=network --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --lang=en_US.UTF-8 --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] CreateBrowser 1598973508 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] CreateBrowser 1598973507 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] CreateBrowser 1598973506 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] CreateBrowser 1598973505 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] UB-65536: AfterCreated handle:65536 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] UB-131073: AfterCreated handle:131073 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] UB-196610: AfterCreated handle:196610 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] UB-262147: AfterCreated handle:262147 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] CreateBrowser 1598973510 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] CreateBrowser 1598973509 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] CreateBrowser 1598973511 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] CreateBrowser 1598973512 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] CreateBrowser 1598973513 type:12 flags:0 (-2147483648, -2147483648) 0x0 [2023-06-15 17:14:12] UB-327684: AfterCreated handle:327684 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] UB-393221: AfterCreated handle:393221 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] UB-458758: AfterCreated handle:458758 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] UB-524295: AfterCreated handle:524295 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] UB-589832: AfterCreated handle:589832 type:12: (0, 0) 0x0 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:12] Browser - launching child process with: /home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steamwebhelper --type=renderer --no-sandbox --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --field-trial-handle=14458788555570760628,10918765275098434191,131072 --enable-features=CastMediaRouteProvider --disable-features=SameSiteByDefaultCookies --enable-blink-features=ResizeObserver,Worklet,AudioWorklet --disable-blink-features=Badging --lang=pt-BR --log-file=/home/gurja/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/cef_log.txt --product-version=Valve Steam Client --buildid=1686779606 --steamid=76561198066750843 [2023-06-15 17:14:13] SharedJSContext-'SharedJSCo': CreatingPopup name:SP Desktop_uid0 browser:65536 pid:152 type:4 flags:274: (3210.00, 330.00) 1280.00x800.00: url:about:blank?createflags=274&minwidth=1010&minheight=600&pid=0&browser=-1&browserType=4&restoredetails=1&x=3210&y=330&w=1280&h=800&useragent=Valve Steam Client/default [2023-06-15 17:14:13] CreateOutputWindow: Creating browser window at: 3210,330 size: 1280x800 [2023-06-15 17:14:13] Loaded GL 4.6 [2023-06-15 17:14:13] SP Desktop_uid0: Created window: size: 1280,800 pos: 3210,330 mode: OpenGL window: 0x1200008 [2023-06-15 17:14:13] SP Desktop_uid0: AfterCreated handle:655369 type:4: (0, 0) 1280x800 [2023-06-15 17:14:13] Error: AcquirePixmap: failed to create glx pixmap for window: 0xe00004 [2023-06-15 17:14:14] SharedJSContext-'SharedJSCo': CreatingPopup name:broadcaststatus_uid0 browser:65536 pid:152 type:4 flags:1335914: (-2147483648.00, -2147483648.00) 1.00x1.00: url:about:blank?createflags=1335818&pid=0&browser=-1 [2023-06-15 17:14:14] CreateOutputWindow: Creating browser window at: 805240832,805240832 size: 1x1 [2023-06-15 17:14:14] broadcaststatus_uid0: Created window: size: 1,1 pos: 805240832,805240832 mode: System window: 0x1200013 [2023-06-15 17:14:14] broadcaststatus_uid0: AfterCreated handle:720906 type:4: (0, 0) 1x1 [2023-06-15 17:14:14] SharedJSContext-'SharedJSCo': CreatingPopup name:contextmenu_1 browser:65536 pid:152 type:4 flags:344170: (3328.00, 332.00) 2.00x1.00: url:about:blank?createflags=344074&openerid=10 [2023-06-15 17:14:14] CreateOutputWindow: Creating browser window at: 3328,332 size: 2x1 [2023-06-15 17:14:14] contextmenu_1: Created window: size: 2,1 pos: 3328,332 mode: System window: 0x120001b [2023-06-15 17:14:14] contextmenu_1: AfterCreated handle:786443 type:4: (0, 0) 2x1 [2023-06-15 17:14:14] SharedJSContext-'SharedJSCo': CreatingPopup name:contextmenu_2 browser:65536 pid:152 type:4 flags:344170: (3284.00, 332.00) 2.00x1.00: url:about:blank?createflags=344074&openerid=10 [2023-06-15 17:14:14] CreateOutputWindow: Creating browser window at: 3284,332 size: 2x1

intrepholio commented 1 year ago

webhelper.txt steamwebhelper.txt Redacted log files attached.

madhogs commented 1 year ago

For me it depends on whether I launch Steam using the Integrated or Discrete graphics card.

If I run a terminal using the integrated graphics card and run flatpak run com.valvesoftware.Steam it launches correctly. If I run a terminal using the discrete graphics card and run flatpak run com.valvesoftware.Steam it gets stuck in a loop and doesn't run. Clicking on the gnome icon uses the discrete by default.

This is on Fedora Silverblue, on a laptop with dual amd cpu/gpu.

It was also working fine before todays update.

intrepholio commented 1 year ago

For me it depends on whether I launch Steam using the Integrated or Discrete graphics card.

If I run a terminal using the integrated graphics card and run flatpak run com.valvesoftware.Steam it launches correctly. If I run a terminal using the discrete graphics card and run flatpak run com.valvesoftware.Steam it gets stuck in a loop and doesn't run. Clicking on the gnome icon uses the discrete by default.

This is on Fedora Silverblue, on a laptop with dual amd cpu/gpu.

It was also working fine before todays update.

I get the same thing. Very interesting catch.

1) I have an integrated GPU, but my monitor is only connected to my discrete GPU. If I right click the Steam icon in Gnome it gives me the option to "Launch using Integrated Graphics Card", which I believe means it uses discrete by default. This goes into the loop.

2) If I right-click the Steam icon in Gnome and select "Launch using Integrated Graphics Card" then Steam launches fine.

3) If I launch gnome-terminal and specify the discrete graphics card I also get the loop.

4) The default launch of the gnome-terminal, which I believe it thinks is the integrated graphics card, then Steam launches from the command line just fine.

chinoto commented 1 year ago

I had the same issue and I just did a bit more digging today, turns out that launching it normally* works fine, but breaks when I run it with env DRI_PRIME=1 steam to have it run on my laptop's dedicated GPU.

*What I mean by normally is by running the Steam binary acquired from a mirror of openSUSE Tumbleweed's Non-OSS repository via this wrapper script I made to make Steam and all of its games use my dedicated GPU, prefer a newer version of OpenGL, and filter out log messages that are too prevalent.

#!/bin/zsh
SCRIPTPATH=`dirname $0`
LOGPATH=$SCRIPTPATH/steam_logs
mkdir -p $LOGPATH
export DRI_PRIME=1 &&\
export MESA_GL_VERSION_OVERRIDE=4.6 &&\
steam | grep -vE \
"^$"\
"|breakpad"\
"|Crash reporting enabled for process:"\
"|Failed to set crash key:"\
"|JS method"\
"|LIBDBUSMENU-GLIB-WARNING"\
"|locate theme engine"\
"|wrong ELF"
#> $LOGPATH/`date -Im`

neofetch output to help with debugging:

OS: openSUSE Tumbleweed x86_64 
Host: ROG Strix G513QY_G513QY 1.0 
Kernel: 6.3.7-1-default 
Uptime: 37 mins 
Packages: 3589 (rpm), 15 (flatpak) 
Shell: fish 3.6.1 
Resolution: 1920x1080 
DE: Plasma 5.27.5 
WM: KWin 
Theme: Breeze [Plasma], Adwaita [GTK2/3] 
Icons: breeze [Plasma], breeze [GTK2/3] 
Terminal: konsole 
Terminal Font: DejaVu Sans Mono 8 
CPU: AMD Ryzen 9 5900HX with Radeon Graphics (16) @ 3.300GHz 
GPU: AMD ATI Radeon Vega Series / Radeon Vega Mobile Series 
GPU: AMD ATI Radeon RX 6700/6700 XT/6750 XT / 6800M/6850M XT 
Memory: 5062MiB / 15376MiB

Edit: Sorry, didn't realize this was the flathub version, no wonder you guys are talking about flatpak so much... But the problem we're all having is probably DRI_PRIME not being handled properly.

winchjr commented 1 year ago

Similar issue, only happened in the past day or so. I am not using Flathub. Core output of inxi -Fxz:

System: Kernel: 5.10.0-23-amd64 x86_64 bits: 64 compiler: gcc v: 10.2.1 Desktop: Cinnamon 4.8.6 Distro: Debian GNU/Linux 11 (bullseye) Machine: Type: Portable System: Alienware product: Alienware 17 v: A17 serial: Mobo: Alienware model: 068R5X v: A00 serial: UEFI: Alienware v: A17 date: 07/22/2019 CPU: Info: Quad Core model: Intel Core i7-4700MQ bits: 64 type: MT MCP arch: Haswell rev: 3 L2 cache: 6 MiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 38311 Speed: 3303 MHz min/max: 800/3400 MHz Core speeds (MHz): 1: 3303 2: 3381 3: 3218 4: 3266 5: 3267 6: 3268 7: 3226 8: 3280 Graphics: Device-1: Intel 4th Gen Core Processor Integrated Graphics vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 Device-2: NVIDIA GK106M [GeForce GTX 765M] vendor: Dell driver: nvidia v: 470.182.03 bus ID: 01:00.0 Display: x11 server: X.Org 1.20.11 driver: loaded: nvidia resolution: 1920x1080~60Hz OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2) v: 4.5 Mesa 20.3.5 direct render: Yes

I've had issues with Bumblebee before, but this doesn't seem to be related to Bumblebee. Core symptoms:

/bin/bash: /home/user/miniconda3/lib/libtinfo.so.6: no version information available (required by /bin/bash) steamwebhelper.sh[234335]: Runtime for steamwebhelper: defaulting to /home/user/.steam/debian-installation/ubuntu12_64/steam-runtime-heavy /bin/bash: /home/user/miniconda3/lib/libtinfo.so.6: no version information available (required by /bin/bash) steamwebhelper.sh[234335]: Using CEF sandbox (try with -no-cef-sandbox if this fails) BuildCompleteAppOverviewChange: 166 apps RegisterForAppOverview 1: 4ms RegisterForAppOverview 2: 4ms

Here are other related threads that I've found that seem to be related: https://github.com/flathub/com.valvesoftware.Steam/issues/1104 https://bbs.archlinux.org/viewtopic.php?id=286571 https://forums.linuxmint.com/viewtopic.php?p=2339619

Let me know which logs might be useful.

chinoto commented 1 year ago

@winchjr If you're not using flathub, then participating in "New steam UI does not open if run with DRI_PRIME=1" might make more sense, although you're using primusrun rather than DRI_PRIME=1. I originally commented here by mistake.

winchjr commented 1 year ago

@chinoto Thanks and yes, I will post there as well

winchjr commented 1 year ago

@chinoto recommended a solution that worked for me.

For others using Bumblebee/Primus like me, if running from terminal doesn't work, put

primusrun %command%

in the game launch option commands.

chinoto commented 1 year ago

env DRI_PRIME=1 %command% if you're using that instead of primusrun, as mentioned here.

WilliamHarrisonGB commented 1 year ago

this didn't happen to me before (even with the UI update) but now on fedora latest version it keeps crashing, didn't crash before and just started crashing after the restart of a system update, and it keep flooding notifications with 'steamwebhelper quit unexpecetfly' I can launch it with flatpak run com.valvesoftware.Steam

fearandesire commented 1 year ago

I'm having a very similar issue.

Error: steamwebhelper.exe, a critical Steam component, is not responding. The Steam UI will not be usable. Click here for more information.

Windows 11

It was working fine yesterday, and now today, it seems unable to open at all. I've tried:

I see some solutions worked here for folks on Linux. I'd appreciate any similar workarounds for the Windows version.

ZlordHUN commented 1 year ago

Same problem as fearandesire. Worked fine yesterday. Also on Windows 11

0AwsD0 commented 1 year ago

I'm on Windows 10, and today got this: steam window appears and becomes black with white borders - popup window says - steamwebhelper.exe uncaught exception program terminated immediately | yeah reinstall didn't work

ZlordHUN commented 1 year ago

So after doing a little bit of digging, anyone who is experiencing this problem on Windows just add the steam folder to your AVs exceptions list. In my case it was Bitdefender that was messing with the steamwebhelper.

Predragunn commented 1 year ago

I had the same issue. Couldn't figure out what the heck it was. For me it was my anti-virus bitdefender. this might not work but hopefully it does for some people. Turn off your anti-virus for the folder that your steam is in

Marius101 commented 1 year ago

So after doing a little bit of digging, anyone who is experiencing this problem on Windows just add the steam folder to your AVs exceptions list. In my case it was Bitdefender that was messing with the steamwebhelper.

You are a legend! I had the same problem just out of the blue, tried everything...Read your comment just now, I also have Bitdefender...added steam as an exception...and BAM I didn't even click on steam and it launched no problem! So yeah solution if you have this problem on Windows 10 and you have Bitdefender: Add your steam folder as an exception in Bitdefender's threat protection section.

Once again you are a life saver man... aslo I hate Bitdefender.

0AwsD0 commented 1 year ago

So after a bit of digging, anyone experiencing this issue on Windows simply adds the Steam folder to the AV exceptions list. In my case, Bitdefender was messing around with steamwebhelper.

It worked for me too. I also did some additional tests. I can say that if you haven't updated your Steam, everything works fine. My other Steam computer was working offline until I installed an update. Malwarebytes, on the other hand, didn't cause any problems. Turning it off didn't change anything so it's probably Bitdefender fault.

Exclude booth Steam.exe and steamwebhelper.exe from %STEAM_INSTALL%Steam\bin\cef\cef.win7x64 from your Bitdefender application, use the default exclusion settings. !!!Never add an entire folder to an exclusion! This may lead to launching malicious applications that are installed in your Steam directory! Some Steam games can be malicious, so don't exclude the entire Steam folder.

Remember to check the exclusion later on, and disable it when Bitdefender or Steam itself fixes the issue to stay secure.

intrepholio commented 1 year ago

For those of you on Windows 10/11, please open an issue on the official Valve Steam Github for your issue. This thread and this repository is specific to folks using Steam on Linux using Flatpak. While I'm glad this thread helped, the focus here is for Steam users who are on Linux. Thanks!

PorcelainMouse commented 1 year ago

Hmm, I'm experiencing this now, too. But, I'm sure it wasn't the first UI update; I'm sure that worked fine because I remember noticing the new spash/loading/startup image a week or so ago. Since then, however, I've got a few weekly updates from my distro, newer minor-minor kernel version, etc.

Have there been additional UI updates since the major one?

I tried disabling all the graphics acceleration in Settings > Interface, as recommended here: https://help.steampowered.com/en/faqs/view/6C3E-9504-CC20-AF49 and that doesn't make any difference. And, as has been reported above, webhelper works when Steam is started from command line. That makes it seem like an ENV issue, but I don't know what that would be.

begota98 commented 1 year ago

For me (steam flatpak), steam only opens either by running flatpak run com.valvesoftware.Steam, or by going into gnome software, finding steam app page, and then clicking "open". Really weird, it's not working only when searching steam in the app menu and then opening it.

chinoto commented 1 year ago

@begota98 That is likely because somewhere along the way PrefersNonDefaultGPU=true and/or DRI_PRIME=1 were set by clicking the icon, whereas launching directly from the terminal avoids that.