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flathub / com.valvesoftware.Steam

https://flathub.org/apps/details/com.valvesoftware.Steam
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can't start steam. #1181

Open Gerodote opened 8 months ago

Gerodote commented 8 months ago

Distribution name and version where applicable gentoo openrc amd64 gcc -O3 -march=native glibc desktop/plasma profile(stable) AMD Ryzen 5600 H integrated gpu gpu driver: seems to be amdgpu-pro

Flatpak info flatpak --version: 1.14.4

flatpak --gl-drivers:

default
host

Problem description

Can't start.

The problem happened to me three days ago, when I would have liked to play cyberpunk 2077 at 12-28 fps on minimal settings with 1280x720 resolution.

But something went wrong.

It began as a problem of a new version with https://github.com/flathub/com.valvesoftware.Steam/issues/1168 . I've installed flatseal, allowed steam to access session bus at the places mentioned in the issue. The problem disappered.

then I got a strange problem when steam can't start: it's updating something and at roughly 33% it stops with SIGKILL.

I've done next ( all of this haven't helped ):

  1. updated flatpak's packages
  2. uninstalled and installed flatpak steam
  3. uninstalled, deleted folder ~/.var/app/com.valvesoftware.Steam/ and installed
  4. same as 2, and deleted folder ~/.local/share/flatpak/overrides
  5. flatpak run com.valvesoftware.Steam --reset doesn't solve.
  6. flatpak run com.valvesoftware.Steam --reset and then flatpak run com.valvesoftware.Steam gives something like:
INFO:root:https://github.com/flathub/com.valvesoftware.Steam/wiki
INFO:root:Will set XDG dirs prefix to /home/john/.var/app/com.valvesoftware.Steam
DEBUG:root:Checking input devices permissions
WARNING:root:Missing permissions for input devices
INFO:root:Overriding TZ to Europe/Kiev
steam.sh[2]: Running Steam on org.freedesktop.platform 23.08 64-bit
steam.sh[2]: STEAM_RUNTIME is enabled automatically
setup.sh[73]: Steam runtime environment up-to-date!
steam.sh[2]: Can't find 'steam-runtime-check-requirements', continuing anyway
[2023-10-10 12:13:15] Startup - updater built Apr 28 2023 18:32:42
[2023-10-10 12:13:15] Startup - Steam Client launched with: '/home/john/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/steam' '-no-cef-sandbox'
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0)/tid(135)
[2023-10-10 12:13:15] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2023-10-10 12:13:15] Using the following download hosts for Public, Realm steamglobal
[2023-10-10 12:13:15] 1. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
Installing breakpad exception handler for appid(steam)/version(1.0)/tid(142)
[2023-10-10 12:13:15] Verifying installation...
[2023-10-10 12:13:15] Unable to read and verify install manifest /home/john/.var/app/com.valvesoftware.Steam/.local/share/Steam/package/steam_client_ubuntu12.installed
[2023-10-10 12:13:15] Verification complete
[2023-10-10 12:13:15] Downloading Update...
[2023-10-10 12:13:15] Checking for available update...
[2023-10-10 12:13:15] Downloading manifest: http://media.steampowered.com/client/steam_client_ubuntu12
[2023-10-10 12:13:15] Manifest download: send request
Installing breakpad exception handler for appid(steam)/version(1.0)/tid(143)
[2023-10-10 12:13:15] Manifest download: waiting for download to finish
[2023-10-10 12:13:15] Manifest download: finished
[2023-10-10 12:13:15] Downloaded new manifest: /client/steam_client_ubuntu12 version 1696019606, installed version 0, existing pending version 0
[2023-10-10 12:13:15] Package file tenfoot_misc_all.zip.a49df66ba6bd900ed2c58bb4a9a578752f73f511 missing or incorrect size
[2023-10-10 12:13:15] Package file tenfoot_dicts_all.zip.3a6cb3db75398c509bdc6e389408b6951017494b missing or incorrect size
[2023-10-10 12:13:15] Package file tenfoot_fonts_all.zip.vz.e19674422bc376becd7bf4a73b4b52eefc34c7fe_12075477 missing or incorrect size
[2023-10-10 12:13:15] Package file tenfoot_ambientsounds_all.zip.c8342205c2cdfec5329ec8ec2905ddaa33be3cb8 missing or incorrect size
[2023-10-10 12:13:15] Package file tenfoot_sounds_all.zip.vz.3a674120cadd742865159e85dd3ec75b7dcc748c_1226636 missing or incorrect size
[2023-10-10 12:13:15] Package file tenfoot_images_all.zip.vz.2bb2e0fd7778b60915d496578aa4722e1db8c58f_32706663 missing or incorrect size
[2023-10-10 12:13:15] Package file tenfoot_all.zip.vz.e3272c7de1625dc46db70e08e32c9c697cef8609_2379487 missing or incorrect size
[2023-10-10 12:13:15] Package file friendsui_all.zip.vz.7d89a70d631bb48e72ec9d53d54c7c1bf9f84abf_2748453 missing or incorrect size
[2023-10-10 12:13:15] Package file steamui_websrc_all.zip.vz.0ad7a8e290a867b1d8ba1ca53f5f407828967c13_23483716 missing or incorrect size
[2023-10-10 12:13:15] Package file resources_misc_all.zip.vz.e86a975545f3ab21a77373870cb311ef93934b8c_2224876 missing or incorrect size
[2023-10-10 12:13:15] Package file resources_hidpi_all.zip.vz.3de815c3117712cb9eeb7ea4c8b275faf481dcfd_56342 missing or incorrect size
[2023-10-10 12:13:15] Package file resources_all.zip.vz.5b0960bde976b6339e7746a9d7d9e6bddb8ab6b1_2865754 missing or incorrect size
[2023-10-10 12:13:15] Package file strings_en_all.zip.8e38cc3e2ee5a387db57373b9ead9f0656fa7ea0 missing or incorrect size
[2023-10-10 12:13:15] Package file strings_all.zip.vz.bd37d48f18a2fbfb2d50debc6c6a7b2506d7b168_2036893 missing or incorrect size
[2023-10-10 12:13:15] Package file public_all.zip.vz.a3c2c2242336ee9d24d16cb244aee4fafc4c245a_10172315 missing or incorrect size
[2023-10-10 12:13:15] Package file steamui_websrc_sounds_all.zip.vz.2b3fb71b8e94238bb49d7a2279843cd4ae98eebb_2906422 missing or incorrect size
[2023-10-10 12:13:15] Package file steamui_websrc_movies_all.zip.e92f802a10e9495b1b1d84eca244237b0e1f6242 missing or incorrect size
[2023-10-10 12:13:15] Package file bins_ubuntu12.zip.vz.47d380e425e60136a5c765c553882b6dd9eac270_31362815 missing or incorrect size
[2023-10-10 12:13:15] Package file bins_pub_ubuntu12.zip.vz.dbef9cedff7417429cc891155a72b9bd72909428_9040934 missing or incorrect size
[2023-10-10 12:13:15] Package file bins_sdk_ubuntu12.zip.vz.8d68a26721b3c815c47b284ed6f4279e4fd24944_19290017 missing or incorrect size
[2023-10-10 12:13:15] Package file bins_codecs_ubuntu12.zip.vz.e1c37fec077d9d19999d2589cacf89a7b8968d9f_6184923 missing or incorrect size
[2023-10-10 12:13:15] Package file bins_misc_ubuntu12.zip.vz.a9e10ea4f07038371db702525d0f56cddb481d07_18217073 missing or incorrect size
[2023-10-10 12:13:15] Package file webkit_ubuntu12.zip.vz.ba1964ad07375232c17514378d3f15bd374364be_74875685 missing or incorrect size
[2023-10-10 12:13:15] Package file miles_ubuntu12.zip.vz.5093ef941e6e5195a60ab3259077694dec994016_295496 missing or incorrect size
[2023-10-10 12:13:15] Package file sdl3_ubuntu12.zip.vz.b696855c56d150a1a57dda02d427fc2597e13aeb_1175696 missing or incorrect size
[2023-10-10 12:13:15] Package file steam_ubuntu12.zip.vz.ad139ae9d018803fb509fa9067a621eb60ce6197_2430609 missing or incorrect size
[2023-10-10 12:13:15] Package file runtime_part0_ubuntu12.zip.4dbc085e377a55226298420829ea576320500675 missing or incorrect size
[2023-10-10 12:13:15] Package file runtime_part1_ubuntu12.zip.4113e9c80e9c044027bbda87e020f615e83f524a missing or incorrect size
[2023-10-10 12:13:15] Package file runtime_part2_ubuntu12.zip.29bf77c5b5367504bc8d256bd9cd68c7cea6f547 missing or incorrect size
[2023-10-10 12:13:15] Add pending download: http://media.steampowered.com/client/tenfoot_misc_all.zip.a49df66ba6bd900ed2c58bb4a9a578752f73f511
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/tenfoot_dicts_all.zip.3a6cb3db75398c509bdc6e389408b6951017494b
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/tenfoot_fonts_all.zip.vz.e19674422bc376becd7bf4a73b4b52eefc34c7fe_12075477
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/tenfoot_ambientsounds_all.zip.c8342205c2cdfec5329ec8ec2905ddaa33be3cb8
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/tenfoot_sounds_all.zip.vz.3a674120cadd742865159e85dd3ec75b7dcc748c_1226636
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/tenfoot_images_all.zip.vz.2bb2e0fd7778b60915d496578aa4722e1db8c58f_32706663
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/tenfoot_all.zip.vz.e3272c7de1625dc46db70e08e32c9c697cef8609_2379487
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/friendsui_all.zip.vz.7d89a70d631bb48e72ec9d53d54c7c1bf9f84abf_2748453
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/steamui_websrc_all.zip.vz.0ad7a8e290a867b1d8ba1ca53f5f407828967c13_23483716
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/resources_misc_all.zip.vz.e86a975545f3ab21a77373870cb311ef93934b8c_2224876
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/resources_hidpi_all.zip.vz.3de815c3117712cb9eeb7ea4c8b275faf481dcfd_56342
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/resources_all.zip.vz.5b0960bde976b6339e7746a9d7d9e6bddb8ab6b1_2865754
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/strings_en_all.zip.8e38cc3e2ee5a387db57373b9ead9f0656fa7ea0
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/strings_all.zip.vz.bd37d48f18a2fbfb2d50debc6c6a7b2506d7b168_2036893
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/public_all.zip.vz.a3c2c2242336ee9d24d16cb244aee4fafc4c245a_10172315
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/steamui_websrc_sounds_all.zip.vz.2b3fb71b8e94238bb49d7a2279843cd4ae98eebb_2906422
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/steamui_websrc_movies_all.zip.e92f802a10e9495b1b1d84eca244237b0e1f6242
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/bins_ubuntu12.zip.vz.47d380e425e60136a5c765c553882b6dd9eac270_31362815
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/bins_pub_ubuntu12.zip.vz.dbef9cedff7417429cc891155a72b9bd72909428_9040934
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/bins_sdk_ubuntu12.zip.vz.8d68a26721b3c815c47b284ed6f4279e4fd24944_19290017
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/bins_codecs_ubuntu12.zip.vz.e1c37fec077d9d19999d2589cacf89a7b8968d9f_6184923
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/bins_misc_ubuntu12.zip.vz.a9e10ea4f07038371db702525d0f56cddb481d07_18217073
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/webkit_ubuntu12.zip.vz.ba1964ad07375232c17514378d3f15bd374364be_74875685
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/miles_ubuntu12.zip.vz.5093ef941e6e5195a60ab3259077694dec994016_295496
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/sdl3_ubuntu12.zip.vz.b696855c56d150a1a57dda02d427fc2597e13aeb_1175696
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/steam_ubuntu12.zip.vz.ad139ae9d018803fb509fa9067a621eb60ce6197_2430609
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/runtime_part0_ubuntu12.zip.4dbc085e377a55226298420829ea576320500675
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/runtime_part1_ubuntu12.zip.4113e9c80e9c044027bbda87e020f615e83f524a
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Add pending download: http://media.steampowered.com/client/runtime_part2_ubuntu12.zip.29bf77c5b5367504bc8d256bd9cd68c7cea6f547
[2023-10-10 12:13:16] Manifest download: send request
[2023-10-10 12:13:16] Downloading update (7,262 of 351,725 KB)...
[2023-10-10 12:13:16] Downloading update (9,992 of 351,725 KB)...
[2023-10-10 12:13:17] Downloading update (12,722 of 351,725 KB)...
[2023-10-10 12:13:17] Downloading update (15,447 of 351,725 KB)...
[2023-10-10 12:13:17] Downloading update (17,947 of 351,725 KB)...
[2023-10-10 12:13:18] Downloading update (20,636 of 351,725 KB)...
[2023-10-10 12:13:18] Downloading update (23,331 of 351,725 KB)...
[2023-10-10 12:13:18] Downloading update (26,036 of 351,725 KB)...
[2023-10-10 12:13:18] Downloading update (28,346 of 351,725 KB)...
[2023-10-10 12:13:19] Downloading update (31,001 of 351,725 KB)...
[2023-10-10 12:13:19] Downloading update (33,602 of 351,725 KB)...
[2023-10-10 12:13:19] Downloading update (36,045 of 351,725 KB)...
[2023-10-10 12:13:19] Downloading update (38,781 of 351,725 KB)...
[2023-10-10 12:13:20] Downloading update (41,972 of 351,725 KB)...
[2023-10-10 12:13:20] Downloading update (44,647 of 351,725 KB)...
[2023-10-10 12:13:20] Downloading update (47,307 of 351,725 KB)...
[2023-10-10 12:13:20] Downloading update (49,905 of 351,725 KB)...
[2023-10-10 12:13:21] Downloading update (52,527 of 351,725 KB)...
[2023-10-10 12:13:21] Downloading update (55,022 of 351,725 KB)...
[2023-10-10 12:13:21] Downloading update (57,782 of 351,725 KB)...
[2023-10-10 12:13:21] Downloading update (60,122 of 351,725 KB)...
[2023-10-10 12:13:22] Downloading update (63,081 of 351,725 KB)...
[2023-10-10 12:13:22] Downloading update (65,721 of 351,725 KB)...
[2023-10-10 12:13:22] Downloading update (68,068 of 351,725 KB)...
[2023-10-10 12:13:22] Downloading update (70,798 of 351,725 KB)...
[12:13:23] john@john /home/john/.var/app/com.valvesoftware.Steam [SIGKILL]

Then I tried to find something in logs.

at /home/john/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs/bootstrap_log.txt I found almost the same output as above.

If you know how to get more logs, It would be great to know.

Does this issue reproduce with native Steam

Have not tested

Gerodote commented 8 months ago

Installed steam on chrooted cage. It works. The issue reproducible on my notebook even now with updated flatpak steam package ( but now it came to "109,752 of 200,392 KB" and then got SIGKILLed ).

TheOriginalBurgerKing commented 7 months ago

I was having the same issue, did permissions from this issue #1168 but it didn't work. What ended up working was using Flatseal and granting the app "Background" under portals. It looks like it is off by default for all apps, but it appears it is breaking the installer for Steam. I am not sure if it needs to be kept enabled after install or not.