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flathub / us.zoom.Zoom

https://flathub.org/apps/details/us.zoom.Zoom
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Zoom Does Not Start #171

Open edwargix opened 4 years ago

edwargix commented 4 years ago 
[~]$ flatpak run us.zoom.Zoom 
ZoomLauncher started.
cmd line: 
CreateReportChannel bp_server_fd=5
$HOME = /home/edwargix 
export SSB_HOME=/home/edwargix/.zoom; export QSG_INFO=1; export LD_LIBRARY_PATH=/app/extra/zoom; export BREAKPAD_CLIENT_FD=3; /app/extra/zoom/zoom "" 
No PulseAudio daemon running, or not running as session daemon.
zoom started.
Client: Breakpad is using Client-Server Mode! client fd = 3
Could not initialize GLX
sh: line 1:     8 Aborted                 /app/extra/zoom/zoom ""
success to create child process,status is 34304.
zoom exited normally.
Something went wrong while running zoom,exit code is 134.
ZoomLauncher exit.

I am using Flatpak version 1.6.3 on Alpine Linux with sway (Wayland).

underscoredje commented 4 years ago

Seems that rebuilding this flatpak with org.freedesktop.Sdk 1.6 instead of 19.08 works.

barthalion commented 4 years ago

Well, do you have PulseAudio daemon running? What CPU architecture do you run Alpine on? What GPU and drivers?

edwargix commented 4 years ago

Well, do you have PulseAudio daemon running?

Yes, and it works since I use it to listen to music.

$ ps aux | grep pulse
 3171 edwargix  5:07 /usr/bin/pulseaudio --start --log-target=syslog

What CPU architecture do you run Alpine on?

x86_64

What GPU and drivers?

Intel

$ lspci | grep -i vga
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
$ sudo lshw -c video 
  *-display                 
       description: VGA compatible controller
       product: 2nd Generation Core Processor Family Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 09
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:29 memory:f0000000-f03fffff memory:e0000000-efffffff ioport:5000(size=64) memory:c0000-dffff
JamesBelchamber commented 4 years ago

Also having this issue, on Fedora 31:

$ flatpak run us.zoom.Zoom
ZoomLauncher started.
cmd line: 
CreateReportChannel bp_server_fd=4
$HOME = /home/<user> 
export SSB_HOME=/home/<user>/.zoom; export QSG_INFO=1; export LD_LIBRARY_PATH=/app/extra/zoom; export BREAKPAD_CLIENT_FD=3; /app/extra/zoom/zoom "" 
No PulseAudio daemon running, or not running as session daemon.
zoom started.
Client: Breakpad is using Client-Server Mode! client fd = 3
Could not initialize GLX
sh: line 1:     7 Aborted                 (core dumped) /app/extra/zoom/zoom ""
success to create child process,status is 34304.
zoom exited normally.
Something went wrong while running zoom,exit code is 134.
ZoomLauncher exit.
Sporiff commented 4 years ago

I'm seeing the exact same issue. Alpine Linux running GNOME, intel CPU

$ flatpak run us.zoom.Zoom
ZoomLauncher started.
cmd line: 
CreateReportChannel bp_server_fd=4
$HOME = /home/<user> 
Can't load/home/<user>/.config/zoomus.conf
export SSB_HOME=/home/<user>/.zoom; export QSG_INFO=1; export LD_LIBRARY_PATH=/app/extra/zoom; export BREAKPAD_CLIENT_FD=3; /app/extra/zoom/zoom "" 
No PulseAudio daemon running, or not running as session daemon.
zoom started.
Client: Breakpad is using Client-Server Mode! client fd = 3
Could not initialize GLX
sh: line 1:     8 Aborted                 /app/extra/zoom/zoom ""
success to create child process,status is 34304.
zoom exited normally.
Something went wrong while running zoom,exit code is 134.
ZoomLauncher exit.
$ ps aux | grep pulse
 3754 <user>   2:24 /usr/bin/pulseaudio --start --log-target=syslog
$ lspci | grep -i vga
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 630 (rev 04)
underscoredje commented 4 years ago

Hi,

It seems to be a bug with org.freedesktop.SDK 19.08. I can confirm the problem disappeared and sounds are working after rebuilding with org.SDK 1.6 or 18.08.

For those who are interested, here are rebuilding instructions:

git clone https://github.com/flathub/us.zoom.Zoom
cd us.zoom.Zoom

Change runtime-config in us.zoom.Zoom.json file, then rebuild:

sudo flatpak-builder --install build/ us.zoom.Zoom.json

I'm running it with SolusOS, intel CPU.

VeederLicht commented 4 years ago

I'm having the same issue, same errors. Running Debian 10. Spotify is running fine, so apparently it's entirely related to this specific Zoom configuration. I'm running the latest version btw:

Zoom - Video Conferencing, Web Conferencing, Webinars, Screen Sharing

          ID: us.zoom.Zoom
         Ref: app/us.zoom.Zoom/x86_64/stable
        Arch: x86_64
      Branch: stable
     Version: 5.0.399860.0429
     License: LicenseRef-proprietary
      Origin: flathub
  Collection: org.flathub.Stable
Installation: system
   Installed: 93,2 kB
     Runtime: org.freedesktop.Platform/x86_64/19.08
         Sdk: org.freedesktop.Sdk/x86_64/19.08

      Commit: 6daab69e533295b835228101758846939caecf451a5f1be4aa1b5a1ae53d756c
      Parent: 675bdb2007ef0c4931df5a11249c1912483bfcca6254e7e530d0d5b5556fad35
     Subject: Update zoom.tar.xz to 5.0.399860.0429 (98c53c43)
     Date: 2020-04-30 12:19:10 +0000

Maybe there's some useful info in this thread.

It would be nice if this got fixed, i prefer installing Zoom from a store.

dmusican commented 4 years ago

I'm having the same problem on Ubuntu 16.04.

rzr commented 4 years ago

faced similar issue on ubuntu 20.04 but I used the snap package as fallback...

jpenguin commented 4 years ago

flatpak run us.zoom.Zoom no feedback, just closes on ubuntu-cinnamon 20.04.

*.deb from zoom.us works fine

TheEvilSkeleton commented 4 years ago

@edwargix @JamesBelchamber @Sporiff @dmusican @rzr @jpenguin: does the problem still persist or is it now fixed?

edwargix commented 4 years ago

@edwargix @JamesBelchamber @Sporiff @dmusican @rzr @jpenguin: does the problem still persist or is it now fixed?

Zoom still won't start for me. However there is now no error message:

$ flatpak update          
Looking for updates…
Nothing to do.
$ flatpak update --system
Looking for updates…
Nothing to do.
$ flatpak run us.zoom.Zoom
$ ps aux | grep zoom
 5075 edwargix  0:00 grep zoom
$

I am using Flatpak version 1.8.2 on Alpine Linux with sway (Wayland).

TheEvilSkeleton commented 4 years ago

I just tried to launch Zoom in native Wayland, it didn't start and it didn't give me any output:

Screenshot from 2020-09-26 11-18-34

That might be because you have no Xwayland/X11 libs installed. Try to install the libraries and check if it works.

MaxVerevkin commented 3 years ago

Can confirm on void musl.

Edit: solved by running with flatpak run --socket=wayland us.zoom.Zoom

RRighart commented 3 years ago

I am having this issue on Ubuntu 20. Has there been a solution since this question was posted? I am not using Flatpak.

JamesBelchamber commented 3 years ago

@edwargix @JamesBelchamber @Sporiff @dmusican @rzr @jpenguin: does the problem still persist or is it now fixed?

This is now working for me, on Fedora 33 (with X11)

durina commented 3 years ago

@edwargix @JamesBelchamber @Sporiff @dmusican @rzr @jpenguin: does the problem still persist or is it now fixed?

This is now working for me, on Fedora 33 (with X11)

Works for me too, F33 with X11 only. Did you face any issues with screen sharing? Weirdly I can only share firefox's window though I choose entire desktop. No changes when I cycle windows/minimise firefox altogether.

pinkfloydsito commented 3 years ago

image Zoom doesn't start and I can't see the output, but it begins to write into the disk, when the process dies this disk space is freed.

em-winterschon commented 3 years ago

Similar issue on Alpine 3.13.5, x86_64, X11, zoom via flatpak @ version 5.6.16888.0424

Zoom starts and the login window appears, I can click "join meeting" which displays the usual next window but won't let me enter a meeting ID or click an buttons, and the "sign in" button doesn't work. After I close the app I get this in the zoom log when running flatpak with -vv verbose mode:

qt.scenegraph.general: Max Texture Size: 16384
qt.scenegraph.general: Debug context:    false
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.95 ms
qt.scenegraph.general: texture atlas dimensions: 512x512
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
No PulseAudio daemon running, or not running as session daemon.
AppIconMgr::systemDesktopName log Desktop Name: gnome-xorg 
zoom exited normally, exit code is 0 .
ZoomLauncher exit.

PulseAudio is started and works, so I don't know why Zoom won't use it. Checked the flatpak settings/acccess via Flatseal and everything looks fine. 

bash-5.1$ ps aux |grep pulse
 5317 mwinters  0:15 /usr/bin/pulseaudio --start --log-target=syslog
 5344 mwinters  0:00 /usr/libexec/pulse/gsettings-helper
gslin commented 2 years ago

I am running Flatpak 1.11.2 on Ubuntu 20.04 (actually Xubuntu, XFCE), and Zoom (5.8.3.145) works until today. After some invesgation, I have found some logs in ~/.zoom/logs/:

Linux Client Version is 5.8.3 (145)
QSG_RENDER_LOOP is
XDG_CURRENT_DESKTOP = XFCE;   GDMSESSION = xubuntu;   XDG_SESSION_TYPE = x11
Graphics Card Info:: 07:00.0 VGA compatible controller: NVIDIA Corporation GP102 [GeForce GTX 1080 Ti] (rev a1)
Zoom package arch is 64bit, runing OS arch is x86_64
qt.glx: qglx_findConfig: Failed to finding matching FBConfig for QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize -1, redBufferSize 1, greenBufferSize 1, blueBufferSize 1, alphaBufferSize -1, stencilBufferSize -1, samples -1, swapBehavior QSurfaceFormat::SingleBuffer, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile)
qt.glx: qglx_findConfig: Failed to finding matching FBConfig for QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize -1, redBufferSize 1, greenBufferSize 1, blueBufferSize 1, alphaBufferSize -1, stencilBufferSize -1, samples -1, swapBehavior QSurfaceFormat::SingleBuffer, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile)
qt.glx: qglx_findConfig: Failed to finding matching FBConfig for QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize -1, redBufferSize 1, greenBufferSize 1, blueBufferSize 1, alphaBufferSize -1, stencilBufferSize -1, samples -1, swapBehavior QSurfaceFormat::SingleBuffer, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile)
Could not initialize GLX
zoom was exited due to a handled signal: 11

After trials and errors, I have found a workaround that I could add an environment variable QT_XCB_GL_INTEGRATION=xcb_egl to Flatseal:

image

Although some animation effects become a little weird and it eats many CPU resources (more and more, over time), but at least it works.

Update: Another approach is upgrading my nvidia driver to 495.29.05-0ubuntu1 (from 460) and run flatpak update then everything back to normal.

mcamou commented 1 year ago

I am having the same problem. Zoom is not starting. I'm on Kubuntu 22.10 on Wayland running on an Intel graphics card. Looking at ~/.zoom/logs/zoom_stdout_stderr. I see the following, which seems to point at a problem with PulseAudio. I am not running PulseAudio, I'm running PipeWire. However, pacmd does exist on my system:

$ which pacmd
/usr/bin/pacmd

Here's the log:

ZoomLauncher started.
Zoom path is: /app/extra/zoom
cmd line: 
Start subprocess: /app/extra/zoom/zoom sucessfully,  process pid: 4 
Can't load/home/mario/.config/zoomus.conf
sh: line 1: pacmd: command not found
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
[14 preload-host-spawn-strategy] Warning: waitpid override ignores groups
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      656      656 
                      resip::Data       36       36 
                 resip::DnsResult     1080     1080 
                   resip::Headers        1        1 
          resip::MsgHeaderScanner       40       40 
                resip::SipMessage     5224     5224 
         resip::TransportSelector      896      896 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
sh: line 1: pacmd: command not found
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      656      656 
                      resip::Data       36       36 
                 resip::DnsResult     1080     1080 
                   resip::Headers        1        1 
          resip::MsgHeaderScanner       40       40 
                resip::SipMessage     5224     5224 
         resip::TransportSelector      896      896 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
sh: line 1: pacmd: command not found
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      656      656 
                      resip::Data       36       36 
                 resip::DnsResult     1080     1080 
                   resip::Headers        1        1 
          resip::MsgHeaderScanner       40       40 
                resip::SipMessage     5224     5224 
         resip::TransportSelector      896      896 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
zoom was exited due to a handled signal: 5 
ZoomLauncher exit.
mcamou commented 1 year ago

Switching from Wayland to X11 fixed the issue