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flathub / us.zoom.Zoom

https://flathub.org/apps/details/us.zoom.Zoom
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Can't select virtual background #298

Open tunix opened 2 years ago

tunix commented 2 years ago

Hi,

I select a background image from my home folder but nothing really happens. I see that an issue like this was opened and closed but this has been the case for me for weeks now. Is this a permission issue? Can I do anything to solve it via flatseal?

tobybellwood commented 2 years ago

I was only able to select them by first copying them into my ~/.zoom/data/VirtualBkgnd_Custom folder, adding them through the UI and then zoom reprocessed them (converts them into a JPEG and rename them) and makes them available

sudopluto commented 2 years ago

note on the workaround mentioned above, you need to navigate to ~/.zoom/data/VirtualBkgnd_Custom through the UI by clicking the plus button above the images, and the add the image through there

just making this explicit since i got hung up for a little bit

damien-talos commented 2 years ago

The cause of this appears to be that somehow Zoom is not using the correct API / portal to select the background picture? I added --filesystem=xdg-pictures:ro to the args, but that still didn't allow me to add the background picture I selected (from my pictures folder). However, with --filesystem=xdg-pictures:ro, and selecting the "Open Files Readonly" checkbox at the bottom of the file picker, I was able to add a virtual background picture from my pictures folder.

I don't know what the solution is here though - perhaps adding this arg is enough, since it does provide a way to make this work? However, there's still a lot of files that this wouldn't work for, so perhaps a more general solution is required?

lallenlowe commented 2 years ago

Confirmed issue present on Fedora 36, Zoom Version: 5.11.3 (3882) from flathub

Moilleadoir commented 1 year ago

I had a specific folder for backgrounds, but had to add it with :create. With :ro I could not add any pictures at all. The “Open Files Readonly” checkbox made no difference.

When I start the app again, the added backgrounds are not saved though.

The files seem to be copied to ~/.zoom/data/VirtualBkgnd_Custom. The trick above (copying a file to that folder and loading from there) works, but only for that session.

I’ve now confirmed that no settings are being saved at all. I’m having the same problems on a desktop & a laptop. Seems like there is a serious permission issue somewhere.

Manjaro Linux, Cinnamon desktop, Zoom 5.13.7.683.

Currently the latest AUR version crashes on startup! At least the flatpak runs.

JoBenjamin commented 3 months ago

I experience the issue still on Debian 12, KDE Plasma 5.27.5, Zoom 6.0.2 (4680) (from flathub). This from above worked after i did it trough the UI as also clarified above. Thank you both!