En-8
commented
4 months ago We're fairly certain after trying to reproduce this in an experimental environment that this ended up addressed within the context of https://app.zenhub.com/workspaces/flexionef-cms-5bbe4bed4b5806bc2bec65d3/issues/gh/flexion/ef-cms/10368.
We recommend closing this one @cholly75 @ttlenard, unless you feel differently.
ttlenard
Describe the Bug If a user is logged in when the color switch/cleanup step happens during a deployment, they are presented with a spinning wheel and endless looping in DAWSON if they are on the browser tab or attempt to take action (we've seen both happen). DAWSON appears like it is trying to re-establish authentication and failing, yet it will keep attempting to do so.
Refreshing the page or closing the tab and re-logging in appears to clear the problem.
Business Impact/Reason for Severity Med - problem is confusing for users who may stay logged in during a deployment.
In which environment did you see this bug? TEST
Who were you logged in as? Docket clerk
What were you doing when you discovered this bug? (Using the application, demoing, smoke tests, testing other functionality, etc.) Nothing
To Reproduce Steps to reproduce the behavior:
Expected Behavior User is either logged out or (prior behavior) sent back to home page in DAWSON at some point in the deployment
Actual Behavior User appears to be stuck in a loop attempting to re-authenticate or process the last user action taken prior to deployment color switch step?
Screenshots If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
Smartphone (please complete the following information):
Cause of Bug, If Known
Process for Logging a Bug:
Severity Definition:
Critical Defect Blocks entire system's or module’s functionality No workarounds available Testing cannot proceed further without bug being fixed.
High-severity Defect Affects key functionality of an application There's a workaround, but not obvious or easy App behaves in a way that is strongly different from the one stated in the requirements
Medium-severity Defect A minor function does not behave in a way stated in the requirements. Workaround is available and easy
Low-severity Defect Mostly related to an application’s UI Doesn't need a workaround, because it doesn't impact functionality
Definition of Ready for Bugs(Created 10-4-21)
Definition used: A failure or flaw in the system which produces an incorrect or undesired result that deviates from the expected result or behavior. (Note: Expected results are use cases that have been documented in past user stories as acceptance criteria and test cases, and do not include strange behavior unrelated to use cases.)
The following criteria must be met in order for the development team to begin work on the bug.
The bug must:
Process: If the unexpected results are new use cases that have been identified, but not yet built, new acceptance criteria and test cases should be captured in a new user story and prioritized by the product owner.
If the Court is not able to reproduce the bug, add the “Unable to reproduce” tag. This will provide visibility into the type of support that may be needed by the Court. In the event that the Court cannot reproduce the bug, the Court will work with Flexion to communicate what type of troubleshooting help may be needed.
Definition of Done (Updated 4-14-21)
Product Owner
Engineering
testenvironment if prod-like data is required. Otherwise, deployed to anyexperimentalenvironment for review.