flexion / ef-cms

An Electronic Filing / Case Management System.
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BUG: DAWSON is not recognizing the correct user/role that is logged in if the user is logging in/out as different users #10417

Closed ttlenard closed 1 month ago

ttlenard commented 4 months ago

Describe the Bug A clear and concise description of what the bug is. We've noticed while testing that if you are logged in as one user, and then you log out and immediately log back in as another user, DAWSON doesn't know which user you are logged in as. We've seen this happen on a handful of occasions now. We believe that this also caused an issue in Production, but have failed to be able to recreate it while testing. DAWSON needs to check the user/role that you are logged in as, so that we don't continue to have these issues. This affects testing between roles/log ins, but also affects production users (most likely paralegals that log in as various attorney's).

Issue 1 - Advanced Search link

Issue 2 - Cold Case report

Issue 3 - Prod issue reported to DAWSON support (have not been able to recreate it yet)

Issue 4 - Edit Practitioner Record

Business Impact/Reason for Severity Medium

In which environment did you see this bug? Production/Test

Who were you logged in as? all users

What were you doing when you discovered this bug? (Using the application, demoing, smoke tests, testing other functionality, etc.) Testing other functionality/DAWSON support ticket

To Reproduce Steps to reproduce the behavior: see above

Expected Behavior A clear and concise description of what you expected to happen. DAWSON should understand which role the user is logged in as

Actual Behavior A clear and concise description of what actually happened. DAWSON doesn't know which role/user a user is logged in as if they are logging in/out of DAWSON

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

Smartphone (please complete the following information):

Cause of Bug, If Known

Process for Logging a Bug:

Severity Definition:

Definition of Ready for Bugs(Created 10-4-21)

Definition used: A failure or flaw in the system which produces an incorrect or undesired result that deviates from the expected result or behavior. (Note: Expected results are use cases that have been documented in past user stories as acceptance criteria and test cases, and do not include strange behavior unrelated to use cases.)

The following criteria must be met in order for the development team to begin work on the bug.

The bug must:

Process: If the unexpected results are new use cases that have been identified, but not yet built, new acceptance criteria and test cases should be captured in a new user story and prioritized by the product owner.

If the Court is not able to reproduce the bug, add the “Unable to reproduce” tag. This will provide visibility into the type of support that may be needed by the Court. In the event that the Court cannot reproduce the bug, the Court will work with Flexion to communicate what type of troubleshooting help may be needed.

Definition of Done (Updated 4-14-21)

Product Owner

Engineering

JayFlexy commented 3 months ago

Problems we see with the app that are unrelated to changes

ttlenard commented 2 months ago

Permissions I've tested: