flexion / ef-cms

An Electronic Filing / Case Management System.
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BUG: Courthouse address information not displaying correctly on the 30 Day NOTT #10519

Closed ttlenard closed 1 month ago

ttlenard commented 1 month ago

Describe the Bug A clear and concise description of what the bug is. We received a report from a Court user that the 30 Day Notice of Trial was displaying the wrong city, state on the 30 Day Notice of Trial document. After some investigation, we have determined that the City/State that is displayed on the 30 Day Notice of Trial appears to be pulling from the City/State of Trial Location, rather than the Courthouse address fields.

This became apparent when a trial session that was scheduled for Kansas City, MO had to be changed to Kansas City, KS. The 30 day notice didn't display the correct state, which caused quite a bit of confusion.

Business Impact/Reason for Severity Med

In which environment did you see this bug? Prod, Staging

Who were you logged in as? Case Services Supervisor

What were you doing when you discovered this bug? (Using the application, demoing, smoke tests, testing other functionality, etc.) This issue was reported to us by Court users

To Reproduce Steps to reproduce the behavior:

  1. Log in as a case services supervisor
  2. Create a new trial Session that is around 25-30 days from the trial session
  3. Be sure that you take note of the Trial Location that you select, as well as the Courthouse Address information
  4. Click Save
  5. QC a couple of pro se cases that do not have counsel
  6. Set the Calendar
  7. Go to a case and take note of the Notice of Trial. It should display the Courthouse address info correctly
  8. Next, go back to the trial session you just created and click Edit
  9. Change the Courthouse address (not the Trial Location), making sure that the City, State of the courthouse address is DIFFERENT than the trial location City, State.
  10. Click Save
  11. Take note of the trial session info on the screen. It should display the updated trial info correctly
  12. Next, click on the Serve/Dismiss link for the 30 day notice
  13. Click yes, Serve
  14. Navigate to the Case and click on the 30 day notice to view the document
  15. Notice that the address of the Courthouse does not display the edited City, State, but instead displays the Trial Location City, State.
  16. I did check, and the original notice of trial displays the correct courthouse address info. This issue appears to only be happening with the 30 day notice. 

Expected Behavior A clear and concise description of what you expected to happen. Courthouse address info on the 30 day notice should be pointing to the Courthouse address City/State fields.

Actual Behavior A clear and concise description of what actually happened. It appears that the 30 Day notice Courthouse address location is point to the Trial Location City/State dropdown field, and this can sometimes cause a mismatch if it is in a different city or state than the requested trial location.

Screenshots If applicable, add screenshots to help explain your problem. Here is a screen capture to show that the Courthouse address info is "Jacksonville, MS" Image

On the 30-Day NOTT, the address info says "Mobile, AL" along with the zip code that I input for Jacksonville. Image

Desktop (please complete the following information):

Smartphone (please complete the following information):

Cause of Bug, If Known

Process for Logging a Bug:

Severity Definition:

Definition of Ready for Bugs(Created 10-4-21)

Definition used: A failure or flaw in the system which produces an incorrect or undesired result that deviates from the expected result or behavior. (Note: Expected results are use cases that have been documented in past user stories as acceptance criteria and test cases, and do not include strange behavior unrelated to use cases.)

The following criteria must be met in order for the development team to begin work on the bug.

The bug must:

Process: If the unexpected results are new use cases that have been identified, but not yet built, new acceptance criteria and test cases should be captured in a new user story and prioritized by the product owner.

If the Court is not able to reproduce the bug, add the “Unable to reproduce” tag. This will provide visibility into the type of support that may be needed by the Court. In the event that the Court cannot reproduce the bug, the Court will work with Flexion to communicate what type of troubleshooting help may be needed.

Definition of Done (Updated 4-14-21)

Product Owner

Engineering