flexion / ef-cms

An Electronic Filing / Case Management System.
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BUG: DAWSON user receives 400 error after clicking the Printable Docket Record link on any consolidated case #9713

Closed ttlenard closed 1 year ago

ttlenard commented 1 year ago

Describe the Bug A clear and concise description of what the bug is. If you are viewing a consolidated case (doesn't matter if it is a lead case or a member case) and you click on the Printable docket record link, you will get a 400 error. This is occurring for any DAWSON user. Public, Party, Practitioner, or Court User.

Business Impact/Reason for Severity Critical

In which environment did you see this bug? Prod, test

Who were you logged in as? Docket, Private Practitioner, Petitioner, etc.

What were you doing when you discovered this bug? (Using the application, demoing, smoke tests, testing other functionality, etc.) This was reported to us from an external user via Zendesk

To Reproduce Steps to reproduce the behavior:

  1. Go to a consolidated case as any user
  2. Click on the Printable docket record link
  3. Receive 400 error
  4. Note that this is not occurring in cases that are not consolidated.

Expected Behavior A clear and concise description of what you expected to happen. Printable docket record link should always work

Actual Behavior A clear and concise description of what actually happened. Printable docket record link is not working if the case is part of a consolidated group.

Screenshots If applicable, add screenshots to help explain your problem. Here is the error in the console: image

Here are the logs from Prod. image

Desktop (please complete the following information):

Smartphone (please complete the following information):

Cause of Bug, If Known

Process for Logging a Bug:

Severity Definition:

Definition of Ready for Bugs(Created 10-4-21)

Definition used: A failure or flaw in the system which produces an incorrect or undesired result that deviates from the expected result or behavior. (Note: Expected results are use cases that have been documented in past user stories as acceptance criteria and test cases, and do not include strange behavior unrelated to use cases.)

The following criteria must be met in order for the development team to begin work on the bug.

The bug must:

Process: If the unexpected results are new use cases that have been identified, but not yet built, new acceptance criteria and test cases should be captured in a new user story and prioritized by the product owner.

If the Court is not able to reproduce the bug, add the “Unable to reproduce” tag. This will provide visibility into the type of support that may be needed by the Court. In the event that the Court cannot reproduce the bug, the Court will work with Flexion to communicate what type of troubleshooting help may be needed.

Definition of Done (Updated 4-14-21)

Product Owner

Engineering

cholly75 commented 1 year ago

@codyseibert - functionality looks good, thank you! One issue found: when the printable docket record is shown and then the user navigates back to the docket record tab, the list of cases in the consolidated group on the card disappears.

ttlenard commented 1 year ago

Testing results - all looks good now. No longer seeing the error message, and the consolidated case card is showing cases after you navigate back to the case information screen.