npage123
commented
7 years ago Discussing design pattern with Special Use Admins in usability testing today.
Closed npage123 closed 6 years ago
npage123
commented
7 years ago Discussing design pattern with Special Use Admins in usability testing today.
Most users wondered why they needed to provide this information. Most guessed it was to see what the basic mission statement or specific trip details were. All users thought they would be able to provide a web address to give that info.
Some users were concerned that applicants may not be able to communicate much about a marketing plan.
SUAs do review organization mission statements and trip descriptions, but may also check on required info and communications to help organizations meet the marketing requirements. SUAs need access to an organization’s main marketing channel. If it is a website, it will cover the requirement. If the organization does not have a website, they will need to provide some other info.
Suggestions SUAs need access to marketing material. While a website seems like the most common solution, there is a chance some applicants won’t have one. Making a website required won’t work, but some info needs to be required. Let’s create a UI where the field/advertising section is required. By default, there is a field for a website. A toggle or checkbox can swap out the website field for a test field. Users can enter a website URL or switch to a text field asking for a description of their marketing plan or reason why there is no marketing material. This way, the SUA can get some insight into why there is no website and can reach out during the approval process to get the info they need from the applicant. It might also make sense to add an optional upload field to this section, allowing for the upload of any marketing material like flyers or brochures.
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Tasks