Paid for Pro support, got no reply and no refund

[SafwanHak]

I have an issue with the code. Due to time constraint, I've chosen to pay for support and emailed the author 3 times and finally opened a paypal dispute and still nothing.

If the author cannot be bothered to respond to those who pay him, I wouldn't trust him to support these open libraries.

If you are able to use the plugin without trouble, good for you but avoid paying the author.

[floatinghotpot]

@SafwanHak , we are sorry to reply late, but when we send the license via email, we just got this response. Is there something wrong with your email service? See the screenshot below.