floccusaddon / floccus

:cloud: Sync your bookmarks privately across browsers and devices
https://floccus.org
Mozilla Public License 2.0
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Orion browser: Error E036 in Macos and iOS #1643

Open octaviz opened 2 months ago

octaviz commented 2 months ago

Which version of floccus are you using?

5.2

How many bookmarks do you have, roughly?

400

Are you using other means to sync bookmarks in parallel to floccus?

Firefox via Floccus and Mozilla Sync

Sync method

WebDAV

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

iOS 17 and Macos 14

Which version of Nextcloud Bookmarks are you using? (if relevant)

No response

Which version of Nextcloud? (if relevant)

No response

What kind of WebDAV server are you using? (if relevant)

NAS Synology WebDAV server, in Firefox Bowser floccus working well

Describe the Bug

"E036: Missing permissions to access the sync server Última sincronización: hace 2 semanas"

In Orion iOS/MacOS show this window.

Xnip2024-06-12_18-03-40

LOG: 2024-06-12T15:55:16.665Z Starting sync process for account octavi@XXXXX.homeftp.org 2024-06-12T15:55:16.711Z onSyncStart: begin 2024-06-12T15:55:16.712Z onSyncFail 2024-06-12T15:55:16.712Z Syncing failed with E036: Missing permissions to access the sync server 2024-06-12T15:55:16.713Z onSyncFail

This error is for when you use the Firefox extension, when you use the Chrome extension you don't get any error and it doesn't synchronize or do anything, it even shows the "Todo Bien" message in green color, but it doesn't really do anything.

Expected Behavior

That it did the synchronization without errors, since the WebDAV server works in other browsers with floccus.

To Reproduce

I have tried several options and all give me the same result, I import the profile I have with all the settings and when it tries to synchronize it gives the error

Debug log provided

github-actions[bot] commented 2 months ago

Hello :wave:

Thank you for taking the time to open this issue with floccus. I know it's frustrating when software causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at and if possible solved. I'm Marcel and I created floccus and have been maintaining it ever since. I currently work for Nextcloud which leaves me with less time for side projects like this one than I used to have. I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it. Until then, please be patient. Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can collaborate to make this software better. For everyone. Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and try to fix the odd bug yourself. Everyone will be thankful for extra helping hands! One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum, to twitter or somewhere else. But this is a technical issue tracker, so please make sure to focus on the tech and keep your opinions to yourself.

I look forward to working with you on this issue Cheers :blue_heart:

marcelklehr commented 2 months ago

Hello @octaviz Make sure to disable Firefox Sync when using Floccus, it can cause data corruption. For the missing permissions, can you check the addon settings in about:addons and check whether floccus has network access?

marcelklehr commented 2 months ago

when you use the Chrome extension you don't get any error and it doesn't synchronize or do anything, it even shows the "Todo Bien" message in green color, but it doesn't really do anything.

Could it be that the folder you have selected to be synchronized is empty? Then floccus will not do anything, unless there are bookmarks on the server.

octaviz commented 2 months ago

I don't think I mentioned that I am using it on the new Orion Browser, you can add FF and Chrome extensions. Maybe that's why it doesn't work, it's an Orion thing I think.

I just created from scratch in my Firefbox a new profile with the same configuration that I put in Orion and it works. Orion is a good browser with lots of options, I don't know if you know it.

https://kagi.com/orion/

marcelklehr commented 2 months ago

Glad it's working now.

octaviz commented 2 months ago

Work in FireFox, in Orion Browser nop

marcelklehr commented 2 months ago

Can you try export the profile you created in Firefox and import in floccus in Orion?

octaviz commented 2 months ago

If that is what I have done, it gives error E036, I have also created it manually and the same error.

I think the problem is with the Orion browser and the permissions or some access, because many extensions also do not work as they should.

If you can try it yourself or someone who has MacOS or iOS

fufu65 commented 2 months ago

Hi, on my Windows 10 PC I have Floccus installed on 4 browsers: Firefox, Edge, Chrome and Brave; two distinct NextCloud accounts configured on all browsers. Version 5.1.4 worked fine; today's update to version 5.2.0 has problems with some browsers:

marcelklehr commented 2 months ago

Hi @fufu65 could you please open a new issue? <3

strich3 commented 2 months ago

Still doesn't work yet? Having the same issues

marcelklehr commented 2 months ago

So far, I'm assuming this is a bug in Orion browser :/

strich3 commented 2 months ago

Well, I love Orion but I really need to well sync my bookmarks. But I totaly understand that it is not your responsibility to get it work :D