Bookmarks are not synced in the mobile app

[Minitajfun]

Which version of floccus are you using?

5.2.7

How many bookmarks do you have, roughly?

60

Are you using other means to sync bookmarks in parallel to floccus?

No

Sync method

Nextcloud Bookmarks

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

Android 14

Which version of Nextcloud Bookmarks are you using? (if relevant)

14.2.5

Which version of Nextcloud? (if relevant)

29.0.5

What kind of WebDAV server are you using? (if relevant)

No response

Describe the Bug

The floccus mobile app is not synchronizing bookmarks. ! Failed to map parentId: 0 is displayed at the top of the screen.

Expected Behavior

Bookmarks should be synced

To Reproduce

1. Open app
2. Press sync button or wait for synchronization to start automatically
3. After a while, synchronization will stop. ! Failed to map parentId: 0 will be displayed at the top of the screen.

Debug log provided

• [x] I have provided a debug log file

[github-actions[bot]]

Hello :wave:

Thank you for taking the time to open this issue with floccus. I know it's frustrating when software causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at and if possible solved. I'm Marcel and I created floccus a few years ago, maintaining it ever since. I currently work for Nextcloud which leaves me with less time for side projects like this one than I used to have. I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it. Until then, please be patient. Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can collaborate to make this software better. For everyone. Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and try to fix the odd bug yourself. Everyone will be thankful for extra helping hands! To continue the development and maintenance of this project in a sustainable way it is expected that you donate to the project when opening a ticket, if you're not a donor already. You can find donation options at https://floccus.org/donate/. Thank you!

One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the Nextcloud forum, to twitter or somewhere else. But this is a technical issue tracker, so please make sure to focus on the tech and keep your opinions to yourself.

I look forward to working with you on this issue Cheers :blue_heart:

[marcelklehr]

Hello @Minitajfun

Do you per chance have multiple profiles for different nextcloud accounts on the same nextcloud setup? There was a problem with that in the mobile app previously, which may have left you with the wrong set of bookmarks for a profile.

Nontheless, For now you can check, if the server or the app have the right set of bookmarks, perhaps make a backup to be sure you won't lose anything, and do a force up or download. If even that doesn't work, you can trigger a fresh sync in the settings by clearing the cache, for this I really recommend doing a backup though.

[Minitajfun]

No, I only have one profile. And while changing the sync strategy did not work, resetting the cache did solve the issue.

Thanks for the help!