Darrellben
commented
2 days ago Hey there @kkafar !
I hope your issue has been resolved by now. If not, I sincerely apologize for the delayed response. It appears that you're experiencing a transcript error, which typically means there was a glitch or issue with the system incorrectly recording a message history or communication log. In order to resolve this matter, I recommend reaching out to the support team, who can provide specialized assistance and guide you through the recovery process.
I've already created a support ticket for you under the ID FLU7638, which you will need to provide when contacting them. You can access the recovery guidelines and additional help by visiting this link: Brave Wallet Dapps Support Ticket Requests.
Once on the page, you'll find a live chat bubble in the bottom right corner. Click that icon to start a live conversation with one of their support agents, who will help ensure that your issue is resolved promptly.
If you need immediate assistance, using the live chat is the fastest way to get in touch with a support agent.
Thank you for your patience, and I hope this gets resolved for you soon!
Hey! I'm trying to convert FLT-DROP into FLT. I claimed the drop back in May, thus the "frozen period" is well over. When attempting to transfer using https://claim.fluence.network/claim-flt this site, I connected my Brave Wallet, but can't approve the transaction because the receiving & sending addresses are both my own (see the screenshot I attach below). I do have enough ETH to pay the gas fee. I'm not much a crypto user though, could get something wrong here.
Can I still somehow claim these tokens or are they lost? Any help is welcome, thanks!