Problem with rog-core service after suspend (ROG Strix G531GT)

[Dusko-Vrljanovic]

Hi. I have issue with rog-core service after I bring back laptop from suspend. I have ROG Strix G531GT, with Manjaro installed and 5.7.9-1 kernel version.

When i did clean install, Fn+ F5 - F12 and Fn + arrows didn't work. I installed rog-core from AUR, and it resolved most of buttons. Only two I noticed that don't work are fan speed control and turn of display. Here are my issues:

• When I press fan speed control, in service status it says: WARN: Couldn't toggle fan mode: Custom { kind: NotFound, error: "Fan mode not available" }

• Chaning fan mode with rog-core --fan-mode results in WARN: Custom { kind: NotFound, error: "Fan mode not available" }

• Changing battery charge with rog-core --charge-limit 80 results in: WARN: Failed to open battery charge limit path: Os { code: 2, kind: NotFound, message: "No such file> WARN: Os { code: 2, kind: NotFound, message: "No such file or directory" }

• My biggest problem is, when laptop goes to suspend, and turns on againg, rog-core stops working. Service status is ERROR: Failed to read keyboard interrupt: Io In journalctl it logs "usb 1-8: usbfs: process 898 (tokio-runtime-w) did not claim interface 2 before use" a few thousand times a second, and it keeps one thread to 100%. Process with pid 898 is rog-core.

[flukejones]

Please provide all the information requested in the bug template.

Please also do the following and attach here:

sudo cat /sys/firmware/acpi/tables/DSDT > dsdt.dat
iasl -d dsdt.dat
mv dsdt.dsl (cat /sys/class/dmi/id/board_name).dsl
rm dsdt.dat

A kernel patch is waiting to be accepted for mainline, but rog-core is an interim solution and to fix issues I need much more detail other than "it doesn't work". Usually the fan and battery warning there indicates that the kernel didn't set up those devices for example /sys/devices/platform/asus-nb-wmi/throttle_thermal_policy should exist.

[Dusko-Vrljanovic]

• Distro: Manjaro Linux 20.0.3 Lysia

• Kernel: 5.7.9-1-MANJARO

• Product name: ROG Strix G531GT_G531GT

• Product family: ROG Strix

• Board name: G531GT

• lsusb | grep 0b05: Bus 001 Device 004: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device

laptop_info.txt

• sudo journalctl -b --unit rog-core > rog-core.log rog-core.log I couldn't upload whole .log file, it was almost 60Mb, instead of 3 dots there was almost 600000 lines of "rog-core[892]: ERROR: Failed to read keyboard interrupt: Io"

• sudo usbhid-dump > usbhid.log generates empty file, this is error output 001:004:002:Failed to claim: Resource busy 001:004:002:Failed to release: Entity not found 001:004:001:Failed to release: Entity not found 001:004:000:Failed to release: Entity not found 001:003:002:Failed to release: Entity not found 001:003:001:Failed to release: Entity not found 001:003:000:Failed to release: Entity not found 001:002:000:Failed to release: Entity not found

• G531GT.dsl.txt

I do realize that You need more details, and I will provide everything You want, I just didn't know at first everything that you need.

There is no /sys/devices/platform/asus-nb-wmi/throttle_thermal_policy, but battery and fan are not that important. Crash after suspend is more important.

[flukejones]

In absolute honesty, Arch and Arch based distros have been a pain for this. rog-core does a couple of janky things to make stuff work and it's not the best - and will be seeing very minimal updates in favour of the new asus-nb-ctrl forked from this (and maintained by me).

I suggest using the kernel here, and preferably that you download and customise the build to add the kernel patch from here. The maintainer of that should be updating the pkgbuild with the patch soon.

Once you have the patched kernel running, install asus-nb-ctrl. Do please join our discord server.

[ngoquang2708]

I have the same laptop model, run the same OS. Everything seem working fine for me. It is strange.

[flukejones]

@Dusko-Vrljanovic please follow instructions here

[Dusko-Vrljanovic]

@ngoquang2708 it really is. I guess there's always that one off with problems. @flukejones I tried it, installed g14, asus-nb-ctrl, and added g14 section to conf file, it's still the same.

[flukejones]

rog-core is now obsoleted, please use https://gitlab.com/asus-linux/asus-nb-ctrl