Sessions not reporting in dashboard

flurry / react-native-flurry-sdk

React Native Flurry SDK

Apache License 2.0

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Sessions not reporting in dashboard #17

Closed martin-aliverti closed 4 years ago

martin-aliverti commented 5 years ago

Hi! Maybe this does not belong in here, but I'll give it a try.

I did the setup without any problem, but now I see the following issues:

Events are shown in dashboard with several hours of delay.
No session is being shown in the dashboard. This is what matters the most

Is there any additional step needed to start reporting sessions?

This is my code

new Flurry.Builder()
      .withCrashReporting(true)
      .withLogEnabled(true)
      .withLogLevel(Flurry.LogLevel.DEBUG)
      .build(Config.FLURRY_ANDROID_API_KEY, Config.FLURRY_IOS_API_KEY);

and then

Flurry.logEvent('React Native Event');

xnth97 commented 5 years ago

Hi @elsasquash ,

Thank you for using Flurry! Sorry to hear that you're having issues with Flurry SDK. There's no additional step required for reporting session as long as you called the build() method. Could you please check again and see if your session data is updated correctly? We also have a realtime usage dashboard so that you can see your data with a less delay.

Please let me know if you are still having this issue.

Thanks!

poting-oath commented 4 years ago

@elsasquash 5.3.0 just released with the session delay fix. Thanks!

poting-oath commented 4 years ago

@elsasquash We have released 5.3.9 for apps use React Native < 0.60, and 5.4.0 for >= 0.60. Both are based on the same codes and same Flurry SDK libraries. Please try to see whether it fixes your session delay issue or not. Thanks!

poting-oath commented 4 years ago

We have released 5.3.9 for apps use React Native < 0.60, and 5.4.0 for >= 0.60. Both are based on the same codes and same Flurry SDK libraries. Please try to see whether it fixes your session delay issue or not. Thanks!

Closed