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documentation pdf problem #1

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. I was trying to open the documentation pdf with acrobat reader 9
2.
3.

What is the expected output? What do you see instead?
I found that it freezes. 

What version of the product are you using? On what operating system?
OS vista

Please provide any additional information below.

Please help.

Original issue reported on code.google.com by kbhamb...@gmail.com on 9 Sep 2009 at 1:42

GoogleCodeExporter commented 8 years ago 
Sorry, I have no idea...I can open the PDF file on my friends' and my PC 
normally,
with Acrobat Reader 9 and on Windows XP. Perhaps there's something wrong with 
the
official DOCX-to-PDF converter for Microsoft Windows 2007?

Original comment by cjcat2266 on 11 Sep 2009 at 3:04

GoogleCodeExporter commented 8 years ago 
Hi, I got the same problem. Downloaded the file multiple times.

Original comment by henschel...@gmail.com on 12 Sep 2009 at 8:46

GoogleCodeExporter commented 8 years ago 
What are your Adobe Reader's versions? Mine is 9.1.3.

I'll try to look for another way to convert the DOCX file to PDF file.
Maybe I'll switch from Microsoft Word to InDesign if my free time permits.

Original comment by cjcat2266 on 13 Sep 2009 at 12:34

GoogleCodeExporter commented 8 years ago 
This seems to be a vista problem because it works on my XP machine but not my 
Vista
laptop

Original comment by robopr...@gmail.com on 13 Sep 2009 at 12:44

GoogleCodeExporter commented 8 years ago 
I am on XP SP3 and have this problem.  Upgraded from 9.1.0 to 9.1.3 but still 
have
the problem.  Acrobat stops responding.

Original comment by wesbeyr...@gmail.com on 13 Sep 2009 at 5:30

GoogleCodeExporter commented 8 years ago 
Did you download the PDF to your harddrive? Or did you directly view it online?

Original comment by cjcat2266 on 13 Sep 2009 at 5:54

GoogleCodeExporter commented 8 years ago 
I'm using a computer in my school and it's Windows XP SP3, with Adobe Reader 
9.0.0.
The PDF still opens normally. Perhaps it's some software conflict?

Original comment by cjcat2266 on 13 Sep 2009 at 6:03

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
I've been able to successfully open it by opening Acrobat Reader first, and then
using File->Open, instead of double-clicking the PDF.

This is very odd, but it seems like opening the Preferences and saying "OK" 
with or
without changing any settings allows you to open the PDF sometimes.  Turning on 
or
off "Allow multimedia operations" in the Multimedia Trust (legacy) section helps
every few times, but it's so random I wouldn't assume that's what is making it 
work.

Original comment by wesbeyr...@gmail.com on 13 Sep 2009 at 9:30

GoogleCodeExporter commented 8 years ago 
Thx wesbeyrent! Starting Acrobat Reader first worked for me. A strange problem 
with a
strange solution though.

Original comment by henschel...@gmail.com on 13 Sep 2009 at 11:47

GoogleCodeExporter commented 8 years ago 
Wow, that sure is a strange solution...thanks for the info. Enjoy reading the 
manual :)

Original comment by cjcat2266 on 13 Sep 2009 at 12:19

GoogleCodeExporter commented 8 years ago

Original comment by cjcat2266 on 24 Sep 2009 at 5:03