Open thejae opened 10 years ago
I found a bug with using "Constant Quality" encoding, although for me it was just producing a poor-quality file, not an empty file. I just posted a new beta with the fix.
If you still get that problem, could you tell me exactly what settings you're using?
Having the same issue with 0.5b5 and 0.5b4. The default settings seem to be constant bit rate of 500kbps. I'm trying to get better quality for a 720p video at 2,000 kbps. Or, like when I encode to ogv on the command line I use quality of 9 which works well. Basically any changes to the default settings cause AME CS6 to fail immediately and create an empty ogv stub file. Nothing in the log besides Unknown Error.
I have not been able to reproduce. Could you guys maybe give me some more details?
For example, I just did this successfully:
Windows 7 SP1 (64-bit) Adobe Premiere CC (7.1.0) Theora plug-in 0.5b5
1920x800, 24p sequence (WebM source) Exported with default settings (same size/fps as clip), except changed data rate to Constant Bitrate 2000 kb/s.
In this case I exported a 3 second clip and everything worked as expected.
Maybe it's a Mac thing? I don't do Windows.
I'm converting a Prores HQ file from 1280x720 to ogv at 1280x720. Staying at 23.98. I got success once at 500 kbps but that bit rate is too low. I've tried 600, 1000, 2000, also quality 9. None of them work. Seems like any change I make from the default cause it to fail encode. Hopefully you can check out the Mac side!
Thanks, David C. Didato Magic Dog Creative 203-707-1080
On Jun 25, 2014, at 8:32 PM, Brendan Bolles notifications@github.com wrote:
I have not been able to reproduce. Could you guys maybe give me some more details?
For example, I just did this successfully:
Windows 7 SP1 (64-bit) Adobe Premiere CC (7.1.0) Theora plug-in 0.5b5
1920x800, 24p sequence (WebM source) Exported with default settings (same size/fps as clip), except changed data rate to Constant Bitrate 2000 kb/s.
In this case I exported a 3 second clip and everything worked as expected.
— Reply to this email directly or view it on GitHub.
I did the same test on Mac as well. In that case it was OS X 10.6.8 and Premiere CS6 (6.0.5). Worked as expected. Which versions of OS X and Premiere are you using?
Can you post some footage somewhere for me to try? That can often make a difference.
OK - using 10.9.3 and NOT using Premiere. Just Media Encoder.
Most of the time it fails immediately on starting the queue. However one time just now I got this: Adobe Media Encoder has encountered an error. [/Volumes/BuildDisk/builds/ame602_mac/main/external/adobe/MediaCore/ASL/Foundation/Make/Mac/../../Src/Mac/MacFile.cpp-1104]
Here’s a link to some footage: https://www.dropbox.com/s/roi08r4buauih0q/User-Testimonial-Phil-v3.mp4
Thanks,
David C Didato Director/Producer Magic Dog Creative
david@magicdogcreative.com 203-707-1080 main 203-984-5968 cell
http://www.magicdogcreative.com Facebook Twitter LinkedIn
On Jun 25, 2014, at 10:05 PM, Brendan Bolles notifications@github.com wrote:
I did the same test on Mac as well. In that case it was OS X 10.6.8 and Premiere CS6 (6.0.5). Worked as expected. Which versions of OS X and Premiere are you using?
Can you post some footage somewhere for me to try? That can often make a difference.
— Reply to this email directly or view it on GitHub.
By the way, thanks for creating this! Hope I can help.
The fourth time it failed I got a full app crash, and got this report. If it helps:
Process: Adobe Media Encoder CS6 [4667] Path: /Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/MacOS/Adobe Media Encoder CS6 Identifier: com.adobe.ame.application Version: 6.0.2 (6.0.2.81) Code Type: X86-64 (Native) Parent Process: launchd [218] Responsible: Adobe Media Encoder CS6 [4667] User ID: 501
Date/Time: 2014-06-26 08:35:04.435 -0400 OS Version: Mac OS X 10.9.3 (13D65) Report Version: 11 Anonymous UUID: A1CFD6C5-CE4E-2503-9A32-F172C29C2866
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000280000003
VM Regions Near 0x280000003:
CG shared images 00000001c871f000-00000001c8727000 [ 32K] r--/r-- SM=SHM
-->
__TEXT 0000123440000000-0000123440868000 [ 8608K] r-x/rwx SM=COW /System/Library/Extensions/GeForceTeslaGLDriverWeb.bundle/Contents/MacOS/GeForceTeslaGLDriverWeb
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystemkernel.dylib 0x00007fff8e5d1292 kill + 10
1 com.adobe.dvacore.framework 0x00000001002e948a (anonymous namespace)::SignalHandler(int, siginfo, void_) + 314
2 libsystem_platform.dylib 0x00007fff8fe895aa _sigtramp + 26
3 ??? 0x0000000280000003 0 + 10737418243
4 com.adobe.ExporterHost.framework 0x000000010459b8b9 ML::ExporterParamContainer::Release() + 61
5 com.adobe.EncoderHost.framework 0x0000000104aafd6d EncoderHost::Preset::~Preset() + 95
6 com.adobe.EncoderHost.framework 0x0000000104ab2183 non-virtual thunk to EncoderHost::Preset::Release() + 51
7 com.adobe.AMEFrontend.framework 0x00000001052681c4 AME::Frontend::PresetChangeCmd::~PresetChangeCmd() + 162
8 com.adobe.AMEFrontend.framework 0x0000000105215f3e AME::Frontend::CommandDeed::~CommandDeed() + 76
9 com.adobe.exo.framework 0x0000000103871d52 exo::undo::MultiDeed::~MultiDeed() + 66
10 com.adobe.AMEFrontend.framework 0x0000000105215fa4 AME::Frontend::CommandMultiDeed::~CommandMultiDeed() + 34
11 com.adobe.exo.framework 0x0000000103872762 exo::undo::MultiUndoer::~MultiUndoer() + 72
12 com.adobe.ame.application 0x00000001000239db AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits
Thread 1:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8e5d2662 kevent64 + 10 1 libdispatch.dylib 0x00007fff861b7421 _dispatch_mgr_invoke + 239 2 libdispatch.dylib 0x00007fff861b7136 _dispatch_mgr_thread + 52
Thread 2: 0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727 2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108 3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172 4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192 5 com.adobe.ASLFoundation.framework 0x00000001006306a0 ASL::(anonymous namespace)::TaskProc(void*) + 160 6 com.apple.CoreServices.CarbonCore 0x00007fff8b8a66c3 PrivateMPEntryPoint + 58 7 libsystem_pthread.dylib 0x00007fff92988899 _pthread_body + 138 8 libsystem_pthread.dylib 0x00007fff9298872a _pthread_start + 137 9 libsystem_pthread.dylib 0x00007fff9298cfc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 5: 0 libsystem_kernel.dylib 0x00007fff8e5d264a kevent + 10 1 com.adobe.dvatransport.framework 0x000000010080db12 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queueboost::asio::detail::task_io_service_operation&) + 240 2 com.adobe.dvatransport.framework 0x0000000100817cda boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lockboost::asio::detail::posix_mutex&, boost::asio::detail::task_io_service::idle_threadinfo) + 512 3 com.adobe.dvatransport.framework 0x0000000100818067 boost::asio::detail::task_io_service::run(boost::system::errorcode&) + 291 4 com.adobe.dvatransport.framework 0x0000000100804bbd SkyConnectionEnv::MainLoop() + 129 5 com.adobe.dvatransport.framework 0x0000000100804c3b SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv) + 9 6 com.adobe.boost_threads.framework 0x0000000100194ace thread_proxy + 158 7 libsystem_pthread.dylib 0x00007fff92988899 _pthread_body + 138 8 libsystem_pthread.dylib 0x00007fff9298872a _pthread_start + 137 9 libsystem_pthread.dylib 0x00007fff9298cfc9 thread_start + 13
Thread 6: 0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727 2 com.adobe.dvatransport.framework 0x0000000100817c4b boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lockboost::asio::detail::posix_mutex&, boost::asio::detail::task_io_service::idle_thread_info*) + 369 3 com.adobe.dvatransport.framework 0x0000000100818067 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 291 4 com.adobe.dvatransport.framework 0x000000010080582a boost::asio::detail::posix_thread::funcboost::asio::detail::resolver_service_base::work_io_service_runner::run() + 42 5 com.adobe.dvatransport.framework 0x0000000100808833 boost_asio_detail_posix_thread_function + 19 6 libsystem_pthread.dylib 0x00007fff92988899 _pthread_body + 138 7 libsystem_pthread.dylib 0x00007fff9298872a _pthread_start + 137 8 libsystem_pthread.dylib 0x00007fff9298cfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59e7 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
5 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
6 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 12: 0 libsystem_kernel.dylib 0x00007fff8e5d1a3a __semwait_signal + 10 1 libsystem_c.dylib 0x00007fff9102bdc0 nanosleep + 200 2 com.adobe.ScriptLayer.framework 0x0000000104c7214b ScObjects::Thread::sleep(unsigned int) + 59 3 com.adobe.ScriptLayer.framework 0x0000000104c5f749 ScObjects::BridgeTalkThread::run() + 169 4 com.adobe.ScriptLayer.framework 0x0000000104c72496 ScObjects::Thread::go(void*) + 166 5 libsystem_pthread.dylib 0x00007fff92988899 _pthread_body + 138 6 libsystem_pthread.dylib 0x00007fff9298872a _pthread_start + 137 7 libsystem_pthread.dylib 0x00007fff9298cfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 14: 0 libsystem_kernel.dylib 0x00007fff8e5d264a kevent + 10 1 com.adobe.dvatransport.framework 0x000000010080db12 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queueboost::asio::detail::task_io_service_operation&) + 240 2 com.adobe.dvatransport.framework 0x0000000100817cda boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lockboost::asio::detail::posix_mutex&, boost::asio::detail::task_io_service::idle_threadinfo) + 512 3 com.adobe.dvatransport.framework 0x0000000100818067 boost::asio::detail::task_io_service::run(boost::system::errorcode&) + 291 4 com.adobe.dvatransport.framework 0x0000000100804bbd SkyConnectionEnv::MainLoop() + 129 5 com.adobe.dvatransport.framework 0x0000000100804c3b SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv) + 9 6 com.adobe.boost_threads.framework 0x0000000100194ace thread_proxy + 158 7 libsystem_pthread.dylib 0x00007fff92988899 _pthread_body + 138 8 libsystem_pthread.dylib 0x00007fff9298872a _pthread_start + 137 9 libsystem_pthread.dylib 0x00007fff9298cfc9 thread_start + 13
Thread 15: 0 libsystem_kernel.dylib 0x00007fff8e5d264a kevent + 10 1 com.adobe.MediaFoundation.framework 0x0000000100dac103 MF::DirectoryChangeMonitor::(anonymous namespace)::EventQueueThreadProc(void*) + 435 2 libsystem_pthread.dylib 0x00007fff92988899 _pthread_body + 138 3 libsystem_pthread.dylib 0x00007fff9298872a _pthread_start + 137 4 libsystem_pthread.dylib 0x00007fff9298cfc9 thread_start + 13
Thread 16: 0 libsystem_kernel.dylib 0x00007fff8e5cda1a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8e5ccd18 mach_msg + 64 2 com.apple.CoreFoundation 0x00007fff8d0f4fc5 CFRunLoopServiceMachPort + 181 3 com.apple.CoreFoundation 0x00007fff8d0f45e9 CFRunLoopRun + 1161 4 com.apple.CoreFoundation 0x00007fff8d0f3f25 CFRunLoopRunSpecific + 309 5 com.apple.AppKit 0x00007fff8d90e05e _NSEventThread + 144 6 libsystem_pthread.dylib 0x00007fff92988899 _pthread_body + 138 7 libsystem_pthread.dylib 0x00007fff9298872a _pthread_start + 137 8 libsystem_pthread.dylib 0x00007fff9298cfc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9298ac3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8b8a6145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000100263c04 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::AllocatedFunctionT<boost::function<void ()> > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000100260f03 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptrdvacore::threads::ThreadSafeDelayQueue const&, boost::shared_ptrdvacore::threads::Gate const&) + 115
7 com.adobe.dvacore.framework 0x000000010025e5f3 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0
Thread 19:: Dispatch queue: com.apple.root.default-priority 0 com.adobe.dvacore.framework 0x00000001002a4bf1 dvacore::utility::AllocatorManager<32ul, 4208ul, 67440ul, 1ul>::TrySimpleAllocate() + 57 1 com.adobe.dvacore.framework 0x00000001002cfa62 dvacore::utility::AllocatorManager<32ul, 4208ul, 67440ul, 1ul>::DoAllocate() + 28 2 com.adobe.dvacore.framework 0x00000001002b0e39 dvacore::utility::AllocatorManager<32ul, 4208ul, 67440ul, 1ul>::Allocate(unsigned long) + 279 3 com.adobe.dvacore.framework 0x00000001001cec8f dvacore::utility::SmallBlockAllocator::Allocate(unsigned long) + 63 4 com.adobe.dvacore.framework 0x0000000100263e2c dvacore::threads::(anonymous namespace)::GrandCentralDispatchExecutor::CallAsynchronously(boost::function<void ()> const&, unsigned int) + 74 5 com.adobe.dvacore.framework 0x000000010024f7ef dvacore::threads::(anonymous namespace)::SubExecutorImpl::DispatchThreadIfNecessary(boost::unique_lockboost::recursive_mutex const&, boost::shared_ptr<dvacore::threads::(anonymous namespace)::SubExecutorImpl> const&) + 1247 6 com.adobe.dvacore.framework 0x000000010024fc17 dvacore::threads::(anonymous namespace)::SubExecutorImpl::OnThreadExecute(boost::shared_ptr<dvacore::threads::(anonymous namespace)::SubExecutorImpl> const&) + 565 7 com.adobe.dvacore.framework 0x0000000100264076 dvacore::threads::(anonymous namespace)::WrapGCDAsyncCall(void*) + 54 8 libdispatch.dylib 0x00007fff861b528d _dispatch_client_callout + 8 9 libdispatch.dylib 0x00007fff861b7082 _dispatch_root_queue_drain + 326 10 libdispatch.dylib 0x00007fff861b8177 _dispatch_worker_thread2 + 40 11 libsystem_pthread.dylib 0x00007fff92989ef8 _pthread_wqthread + 314 12 libsystem_pthread.dylib 0x00007fff9298cfb9 start_wqthread + 13
Thread 20: 0 libsystem_kernel.dylib 0x00007fff8e5d1e6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff92989f08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff9298cfb9 start_wqthread + 13
Thread 21: 0 libsystem_kernel.dylib 0x00007fff8e5d1716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9298ac77 _pthread_cond_wait + 787 2 com.apple.CoreServices.CarbonCore 0x00007fff8b8d59e7 TSWaitOnConditionTimedRelative + 148 3 com.apple.CoreServices.CarbonCore 0x00007fff8b8d5609 TSWaitOnSemaphoreCommon + 424 4 com.apple.CoreServices.CarbonCore 0x00007fff8b8911c4 AsyncFileThread(void*) + 257 5 libsystem_pthread.dylib 0x00007fff92988899 _pthread_body + 138 6 libsystem_pthread.dylib 0x00007fff9298872a _pthread_start + 137 7 libsystem_pthread.dylib 0x00007fff9298cfc9 thread_start + 13
Thread 22: 0 libsystem_kernel.dylib 0x00007fff8e5d1e6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff92989f08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff9298cfb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x00007fff5fbff550 rcx: 0x00007fff5fbff068 rdx: 0x0000000000000000 rdi: 0x000000000000123b rsi: 0x000000000000000b rbp: 0x00007fff5fbff0b0 rsp: 0x00007fff5fbff068 r8: 0x0000000000000040 r9: 0x00007fff5fbfef00 r10: 0x0000000000000000 r11: 0x0000000000000202 r12: 0x0000000000000000 r13: 0x0000000000000040 r14: 0x00007fff5fbff4e8 r15: 0x000000000000000b rip: 0x00007fff8e5d1292 rfl: 0x0000000000000202 cr2: 0x000000010d1af000
Logical CPU: 0 Error Code: 0x02000025 Trap Number: 133
Binary Images:
0x100000000 - 0x1000acfff +com.adobe.ame.application (6.0.2 - 6.0.2.81) <252E3E0B-E264-406A-471C-0167026127DB> /Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/MacOS/Adobe Media Encoder CS6
0x100171000 - 0x100178fff +com.adobe.boost_date_time.framework (6.0.2 - 6.0.2.0) <14AF44F1-48A8-34F3-9583-EE5AB2CB458D> /Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x100193000 - 0x1001a2fff +com.adobe.boost_threads.framework (6.0.2 - 6.0.2.0) <92CEC0F4-AFC4-47C6-29A6-5782C112E42F> /Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1001c3000 - 0x100393ff7 +com.adobe.dvacore.framework (6.0.2 - 6.0.2.0) <325394B8-E39E-35A1-69EE-1D58EF65520A> /Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x1005a1000 - 0x1005cbff7 +com.adobe.dvamediatypes.framework (6.0.2 - 6.0.2.0)
Thanks David, that info is very helpful. Unfortunately, you guessed it, I can't reproduce. I've got the same OS, same Media Encoder, etc.
You said the footage you were using was ProRes, but the file you provided is H.264. Can I assume you get the same crash with the file you uploaded?
One thing your crash info tells me is that the crash is not actually happening in the Theora plug-in. In fact, it doesn't appear that any of the plug-in code was running at the time. Of course, it's still possible that I'm doing something to set it up for a crash.
Another thing that's mentioned in your crash log is GeForce Tesla driver. I don't have that video card, so maybe that's why I don't get the crash? I wouldn't think it would be used by Media Encoder, but it's a possibility.
Do you get the same crash if you export from Premiere?
The fact that you only get the crash when you change the parameter from the default might also indicate something. The parameters are managed by Media Encoder, not the plug-in.
Are you a Creative Cloud subscriber? I wonder if this bug is also in the latest version.
OK, looking at that bug report more carefully, it looks like the crash happened in this EncoderHost::Preset::Release() call. That's in media encoder, not Theora (again, doesn't mean I'm not doing something wrong).
Are you using presets with Theora? Obviously that shouldn't be a problem, but maybe I need to duplicate them. What happens if you start with a fresh set of presets/preferences, like if you log in with a different user?
Using the default settings works fine but whenever I try to set the video quality, the encoder would output a 0kb file and crash.
Am using Adobe Media Encoder CC.
Anyone experiencing the same problem? I was able to reproduce this on Win 7 and Mac OS X Mavericks.