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Export page to PDF does nothing on Ubuntu Linux #535

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Ctrl+E to export page
2. Click "Save"

What is the expected output? What do you see instead?
The file is not saved and no error message appears.

What version of the product are you using? On what operating system?
version 2.0.3 on Xubuntu 11.10

Please provide any additional information below.
I also tried Export Document (Ctrl+Shift+E) and the progress bar just hangs 
indefinitely.

A number of other users seem to have reported this problem in the forums:
https://groups.google.com/forum/?fromgroups=#!topic/pencil-user/4jnnGyDo1zA

Original issue reported on code.google.com by jamiek...@gmail.com on 4 Feb 2013 at 8:39

GoogleCodeExporter commented 9 years ago 
Not only PDF, but png, odt, HTML too.
Using Standalone Version 2.0.3 on Ubuntu 12.10 (32bit and 64bit).

Original comment by pisande...@gmail.com on 14 Feb 2013 at 7:59

GoogleCodeExporter commented 9 years ago 
Yes, I think "PDF" was a typo on my part--it's really PNG that I'd like to 
export to.

Original comment by jamiek...@gmail.com on 14 Feb 2013 at 9:57

GoogleCodeExporter commented 9 years ago 
Ok Jamiek! just wanted to add some information.
Actually for me, Pencil crashes and I need to kill the process. Not only the 
progress bar hangs indefinitely.
Hope it helps development team find the problem.

Original comment by pisande...@gmail.com on 14 Feb 2013 at 10:11

GoogleCodeExporter commented 9 years ago 
This seems to be a compatibility issue with FF 18. As a workaround downgrading 
to FF 17 solves the export problem.

Original comment by Dmitrij....@gmail.com on 18 Feb 2013 at 3:21

GoogleCodeExporter commented 9 years ago 
I'm using standalone version... is there any diference, or Firefox affects it 
too?

Original comment by pisande...@gmail.com on 18 Feb 2013 at 3:30

GoogleCodeExporter commented 9 years ago 
I'm using stand-alone as well, but maybe Pencil is just using Firefox to launch 
anyway? I will not downgrade Firefox as a work-around, so I'd love to see a fix 
to the stand-alone of Pencil. I really prefer this app to alternatives, but 
it's no good if I can't export to PNG.

Original comment by jamiek...@gmail.com on 18 Feb 2013 at 3:39

GoogleCodeExporter commented 9 years ago 
I have exactly the same error. I use the last pencil standalone version under 
Ubuntu 12.10 x64.

Original comment by jozeman...@gmail.com on 18 Feb 2013 at 9:09

GoogleCodeExporter commented 9 years ago 
I upgraded to 2.0.4 standalone version (is this realese stable?). Using Ubuntu 
12.10 32bit.

Something changed, but it's far from the problem solution... yet(?)...

Export to PNG directly (using CTRL+E): 
 - Nothing Happens, nothing is exported, no progress bar appears.
Export to... (using CTRL+SHIFT+E): 
 - Export to PDF generates a file, but it was blank, and just with one page (my project has 5).
 - Export to PNG (all pages) shows the progress bar, but it stuck and crash Pencil (need to kill the firefox process)

I gave it up and did not gave a try on other templates.
Maybe is a compatibility issue with Firefox (18.0.2) or XUL...

This issue is quite serious, because I need constantly export HTML or PNG files 
from projects to my clients... is really annoying taking dozens of print 
screens and mount them on GIMP...

I'll keep waiting for a solution...

Original comment by pisande...@gmail.com on 19 Feb 2013 at 3:41

GoogleCodeExporter commented 9 years ago 
Having the same problem,
Ubuntu 12.10
No export working

Original comment by dam.cava...@gmail.com on 21 Feb 2013 at 6:56

GoogleCodeExporter commented 9 years ago 
I'm having the same trouble as described in #8.

However I did notice that when exporting to png directly it does create a 
raster.svg file. The svg doesn't have all the elements in it though so isn't 
really of use.

Original comment by drasg...@gmail.com on 26 Feb 2013 at 9:12

GoogleCodeExporter commented 9 years ago 
For me (ubuntu 12.04 64bits), the export from the standalone app works, for PDF 
only.

But it would like to get it working for HTML.

Original comment by travelli...@gmail.com on 27 Feb 2013 at 2:18

GoogleCodeExporter commented 9 years ago 
Btw... Bug well described in #8 is happening too when using WINE and the 
Windows Standalone Version of Pencil.
Definitely an Ubuntu-related bug. Don't know where to look :/

Original comment by dam.cava...@gmail.com on 27 Feb 2013 at 7:02

GoogleCodeExporter commented 9 years ago 
I've confirmed the same problem on Xubuntu 12.10 (64-bit). I tried exporting 
page, selection and document to PNG. Exporting page or selection shows nothing 
and does not export anything. Exporting document shows a progress bar that just 
hangs and needs to be killed.

Original comment by jamiek...@gmail.com on 28 Feb 2013 at 5:55

GoogleCodeExporter commented 9 years ago 
Same here, with standalone 2.0.3

There's no new message appear in the error console.
Can I start pencil in debug mode, or how can I help investigate the problem?

Ubuntu 11.10, installed FF: 19.0.2

Original comment by balo.sof...@gmail.com on 11 Mar 2013 at 12:00

GoogleCodeExporter commented 9 years ago 
I confirm what Dimitri said: downgrading to firefox 17 solves the issue. 
In case somebody has trouble finding a previous FF version (as was my case), 
here is a link:

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/17.0.1/

---
xubuntu 12.10
pencil 2.0.3

Original comment by miguel.h...@gmail.com on 11 Mar 2013 at 11:36

GoogleCodeExporter commented 9 years ago 
Downgrading worked like a charm. Pencil, even standalone version, is using ff 
in the background. An How To for downgrading Firefox and other packages in 
Ubuntu:

http://askubuntu.com/questions/49966/how-to-downgrade-to-firefox-4-on-11-04

Original comment by j...@styled4u.com on 3 Apr 2013 at 8:45

GoogleCodeExporter commented 9 years ago 
the same is valid for fedora 18. You have to downgrade to firefox 17 in order 
to be able to export something.

In Fedora this can be done using

yum downgrade xulrunner firefox

Original comment by the.worl...@gmail.com on 16 Apr 2013 at 1:24

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
That happens with me too, Kubuntu 64bits, Firefox 20.0

Original comment by alexan...@wolk.com.br on 1 May 2013 at 2:03

GoogleCodeExporter commented 9 years ago 
I confirm this bug. Pencil hangs when I try to export Ctrl+E and Ctrl+Shift+E.

Standalone Pencil 2.0.3 Ubuntu 12.04 AMD64

Original comment by Alex.Eli...@gmail.com on 17 May 2013 at 12:39

GoogleCodeExporter commented 9 years ago 
I've downloaded Firefox 17.0.1 and tried Pencil 2.0.3 and 2.0.4 against that, 
too. Neither works for any form of export EXCEPT the "html pages" and 
"individual page as png" options.

Debian 32bit squeeze/wheezy/allsorts
Firefox 20.0, 17.0.1
Pencil 2.0.3, 2.0.4. Both from dpkg

Original comment by mw...@mwbit.info on 17 May 2013 at 1:56

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
Same problem. Cannot export at all. 
Using Ubuntu 12.10, FF 21.0, Pencil Standalone 2.0.3.

Original comment by ianaguid...@gmail.com on 2 Jun 2013 at 1:16

GoogleCodeExporter commented 9 years ago 
Ok, figure it out an alternative way to export while bug is not solved.
Here are the steps:
1- Export Document: Ctrl + Shitf + E
2- Output format: Send to Printer
3- Pages to export: All Pages in the document
4- Next and Finish
5- When the print window appears select: Print to File

You will have a PDF doc with all your pages.
It kinda helps ...

Original comment by ianaguid...@gmail.com on 2 Jun 2013 at 1:25

GoogleCodeExporter commented 9 years ago 
The same issue: 
evolus pencil 2.0.3
ubuntu 12.04 32bit, 3.2.0-45-generic-pae, gnome 3.4.2. 

Thanks for hint about printing workaround.

Original comment by jardian...@gmail.com on 13 Jun 2013 at 2:07

GoogleCodeExporter commented 9 years ago 
a better workaround is to use the separate xulrunner as shown on this 
similar/dupe bug http://code.google.com/p/evoluspencil/issues/detail?id=170#c10

Original comment by sbutc...@gmail.com on 21 Jun 2013 at 8:15

GoogleCodeExporter commented 9 years ago 
The workaround worked pretty fine in
Ubuntu 13.04 32Bit (need to choose the right .tar for this version).
Pencil 2.0.3

THANKS!

Original comment by pisande...@gmail.com on 21 Jun 2013 at 11:08

GoogleCodeExporter commented 9 years ago 
Maybe that's could help to developers: in error console appears the following 
message when unsuccessful export occurs:
Timestamp: 29.08.2013 23:28:41
Warning: Expected declaration but found '['.  Skipped to next declaration.
Source File: file:///tmp/raster-301891.svg
Line: 0
Source Code:
[object XrayWrapper [object CSS2Properties]]

Original comment by rom.b...@gmail.com on 29 Aug 2013 at 7:31