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fooman / emailattachments

Magento 1 Extension - add order confirmation, invoice, packing slip or creditmemo pdfs to your outgoing transactional emails. Also adds support for attaching terms and conditions and printing the order as a pdf.
http://store.fooman.co.nz/extensions/magento-extension-email-attachments.html
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Sending Packing slip dosnt use email queue #31

Closed phes71 closed 7 years ago

phes71 commented 7 years ago

We see a problem with duplicate packing slip emails being sent out and also noticed this bypasses the email queue

observer.php sendPackingSlip

fooman commented 7 years ago

Which version combination of Magento and our extension is this with?

Also the Queue is only implemented by Magento Core for order confirmation emails which is what we follow.

phes71 commented 7 years ago

Magento 1.9.3.1 Fooman email attachments 0.11.2

Thanks

fooman commented 7 years ago

There have been quite a few changes since 0.11.2 please update and re-open if the issue is still reproducable.

phes71 commented 7 years ago

Hi I have upgraded to 0.11.7 and still getting the duplicate emails

Thanks

fooman commented 7 years ago

what configuration do you currently have under Sales Emails ?

phes71 commented 7 years ago

Hi

If you mean in the admin Orders enabled yes and send packing slip to admin email

I have found some further info that may help we have found a problem with the order success page and mobiles

Problem: receiving duplicate emails for some orders

Issue: Browser back button allowing success page to be viewed again, but only on mobiles or tablets.

Findings: When a mobile user checks out successfully using pay by card and after they have reached the success page.

They then navigated away they but are allowed to return to the order success page using the browser back button which generates more notification emails.