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fooman / emailattachments

Magento 1 Extension - add order confirmation, invoice, packing slip or creditmemo pdfs to your outgoing transactional emails. Also adds support for attaching terms and conditions and printing the order as a pdf.
http://store.fooman.co.nz/extensions/magento-extension-email-attachments.html
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Order emails not sending in 1.9.3.10 #40

Closed cheungvong closed 6 years ago

cheungvong commented 6 years ago

The new order emails are not sending because of the plugin. Once I disable the module, the order emails go through again. It would be awesome if this could be fixed.

fooman commented 6 years ago

@cheungvong thanks for the report. Could you please check and include the selftest output from System > Configuration > Fooman > Support

Also any other extensions installed that alter emailing behaviour? Any error messages in the logs?

cheungvong commented 6 years ago

@fooman doesn't look like I have that option in my Magento admin. I am using SMTP pro to send emails and do have some errors in the log file. Can I email the errors to you?

fooman commented 6 years ago

Sure - support@fooman.co.nz

However please check that you are on the latest versions of all extensions first.

cheungvong commented 6 years ago

@fooman thanks. I emailed you the error log. Did you receive?

fooman commented 6 years ago

As per our email conversation the issue went away after disabling and re-enabling it again. If the issue re-occurs feel free to reopen this issue. Please do check if any of the scheduled emails in your database core_email_queue look different to the others.