Open mrchristian opened 4 years ago
Site owner force11@cxore.com need to contact Pantheon and make the request to have the site's monthly plan take down to the 'Basic Package' at a non-profit rate.
The reason for downgrading is that we are under the user numbers that requires the current 'Performance Package'. And that we only went up to the higher package because of a hack that gave the site excess users.
By logging onto Pantheon and going to billing they can change the site monthly plan, according to support. If support is needed the Pantheon Chat support works well.
Pricing has now been actioned to be taken down to the 'Basic Rate'. This needs to be confirmed and a check made to see if it can be brought down to a non-profit level.
Contact Pantheon about lowering our package price.